GGT WorldWise
Houston, TX 77080
This position is on a rotating schedule (8 or 10 hour shifts) and will include weekends and holidays.
Business operating hours are 6am - 12am
GGT WorldWise is a dynamic service company located in the Southwest Houston. We are a company of hard-working achievers that hold company culture near and dear. We are client obsessed, work as one team, and strive to be better every day. These are our core values.
We are an equal opportunity employer committed to creating an inclusive environment for all our employees, where different backgrounds and perspectives are valued and encouraged - regardless of race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. We encourage all people to come as they are. We operate with integrity, esteem diversity, and treat each other fairly and with respect. So, it is no surprise we’ve been selected as one of the nations’ best companies to work for the past 3 years.
Position Summary:
As a Customer Service Coordinator, you are responsible for managing chauffeur driven and risk mitigation service requests while maintaining GGT’s standards of excellence, value proposition and service offering.
Duties & Responsibilities:
Interact directly with Clients responding to inquiries, requests, and service opportunities while providing best in class service
Interact directly with Service Partners confirming service requests, receiving quotes, and performing service delivery status updates
Communicate and coordinate with internal GGT departments (Accounting, Billing and Marketing)
Provide quotes and schedule services for Clients
Field and resolve Client complaints in a timely and courteous manner
Conduct pre and post-service calls to ensure complete satisfaction of clients
Proactively communicate and resolve any deviation or potential deviation in service
Engage with both current and inactive clients to encourage service activity
Coordinate additional services for Clients as required
Other duties as assigned
Job description: (continued) Page 3
Knowledge, Skills & Abilities:
Work flexible, non-standard hours including nights, weekends, and holidays
Work as part of a close team as well as independently
Effective communication skills
Confidently interact with high profile clients
Strong attention to detail, organizational and time management skills
Maintain the confidentiality of sensitive information
Self-motivated and independent problem-solving ability
Coordinate and work on multiple projects at once
Work with frequent changes in procedures, directions and outcomes
Prioritize and organize tasks; remain calm in stressful situations
Education and Work Experience:
High School or equivalent; Associates Degree, or equivalent from 2-year college or technical school in a service and/or hospitality field is preferred;
2-3 years of high-level customer service experience; Typing 40 wpm
Proficiency with Microsoft Office Suite Applications (Outlook, Excel, Word);
Travel or Corporate Aviation industry experience or interest preferred;
Or a combination of training, education and experience equivalent to the standards listed above that provides the required knowledge, skills and abilities
Physical Requirements:
Majority of work is completed in a normal office work environment
Effectively communicate through verbal, written and/or electronic means
Operate office equipment such as telephone, computer, printer, fax, etc.
Move up to 25 pounds on an infrequent basis
This position is on a rotating schedule (8 or 10 hour shifts) and will include weekends and holidays.
Business operating hours are 6am - 12am
GGT WorldWise is a dynamic service company located in the Southwest Houston. We are a company of hard-working achievers that hold company culture near and dear. We are client obsessed, work as one team, and strive to be better every day. These are our core values.
We are an equal opportunity employer committed to creating an inclusive environment for all our employees, where different backgrounds and perspectives are valued and encouraged - regardless of race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. We encourage all people to come as they are. We operate with integrity, esteem diversity, and treat each other fairly and with respect. So, it is no surprise we’ve been selected as one of the nations’ best companies to work for the past 3 years.
Position Summary:
As a Customer Service Coordinator, you are responsible for managing chauffeur driven and risk mitigation service requests while maintaining GGT’s standards of excellence, value proposition and service offering.
Duties & Responsibilities:
Interact directly with Clients responding to inquiries, requests, and service opportunities while providing best in class service
Interact directly with Service Partners confirming service requests, receiving quotes, and performing service delivery status updates
Communicate and coordinate with internal GGT departments (Accounting, Billing and Marketing)
Provide quotes and schedule services for Clients
Field and resolve Client complaints in a timely and courteous manner
Conduct pre and post-service calls to ensure complete satisfaction of clients
Proactively communicate and resolve any deviation or potential deviation in service
Engage with both current and inactive clients to encourage service activity
Coordinate additional services for Clients as required
Other duties as assigned
Job description: (continued) Page 3
Knowledge, Skills & Abilities:
Work flexible, non-standard hours including nights, weekends, and holidays
Work as part of a close team as well as independently
Effective communication skills
Confidently interact with high profile clients
Strong attention to detail, organizational and time management skills
Maintain the confidentiality of sensitive information
Self-motivated and independent problem-solving ability
Coordinate and work on multiple projects at once
Work with frequent changes in procedures, directions and outcomes
Prioritize and organize tasks; remain calm in stressful situations
Education and Work Experience:
High School or equivalent; Associates Degree, or equivalent from 2-year college or technical school in a service and/or hospitality field is preferred;
2-3 years of high-level customer service experience; Typing 40 wpm
Proficiency with Microsoft Office Suite Applications (Outlook, Excel, Word);
Travel or Corporate Aviation industry experience or interest preferred;
Or a combination of training, education and experience equivalent to the standards listed above that provides the required knowledge, skills and abilities
Physical Requirements:
Majority of work is completed in a normal office work environment
Effectively communicate through verbal, written and/or electronic means
Operate office equipment such as telephone, computer, printer, fax, etc.
Move up to 25 pounds on an infrequent basis
Odyssey Contracting
We are a growing company based in Garner, NC that offers its employees a safe and fair work environment, competitive salary, and a team that feels like family.
This Construction Assistant Supervisor would be responsible for, but not limited to, delivery and pick up of various material, trailers, and equipment from vendors and job sites, take direction from Management and Co-workers on the team, would provide a variety of services depending on the demands of the daily schedule and needs of the projects underway.
Responsibilities:
Pick up and deliver materials, trailers, and equipment to shop, job sites, suppliers, etc. in a timely manner
Run various errands as assigned
Provide general support to job site personnel
Comply with all safety policies and procedures
Communicate effectively with Customers, Co-Workers, Sub-Contractors, Management, and Sales Team
Use safe working practices and follow all safety requirements
We are a growing company based in Garner, NC that offers its employees a safe and fair work environment, competitive salary, and a team that feels like family.
This Construction Assistant Supervisor would be responsible for, but not limited to, delivery and pick up of various material, trailers, and equipment from vendors and job sites, take direction from Management and Co-workers on the team, would provide a variety of services depending on the demands of the daily schedule and needs of the projects underway.
Responsibilities:
Pick up and deliver materials, trailers, and equipment to shop, job sites, suppliers, etc. in a timely manner
Run various errands as assigned
Provide general support to job site personnel
Comply with all safety policies and procedures
Communicate effectively with Customers, Co-Workers, Sub-Contractors, Management, and Sales Team
Use safe working practices and follow all safety requirements
MTM Transit
Position Summary
The Road Supervisor is responsible for ensuring all fleet operations meet company standards and are in compliance with all governmental or regulatory standards. Ensure efficient mechanical operation and appearance of each vehicle is maintained. Monitor all accident and injury investigations. Monitor comments and complaints of passengers regarding service, especially feedback regarding the safety of passengers. Ensure all daily routes are supplied with drivers. Develop utilization reports to establish cost effective routes and schedules to meet the needs of the customer and client.
Essential Functions
Oversee on time performance measures of drivers, monitor driving and safety practices of drivers daily
Provide oversight of fleet maintenance program
Respond and coordinate data and photo collection at accident and incident scenes
Investigate and assist with accident determination
Assist drivers with questions, customer assistance and overall on the road support
Assist customers with information and complaint resolution
Provide management with reports to assist with the evaluation of route and schedule effectiveness
Perform additional duties as assigned or required
Knowledge, Skills, and Competencies
Experience working in a supervisory role preferred
Knowledge of DOT and FTA safety regulations preferred
Thorough knowledge of accident investigation preferred
Knowledge of Safety and training practices and procedures
Ability to communicate, teach and mentor employees
Must be able to demonstrate conflict resolution skills
Quick to process information and make adjustments or recommendations
Skills in the use of computers, including Microsoft Word, Excel and other Microsoft applications
Required Education and Experience
High school diploma or G.E.D. equivalent
Bachelor’s Degree (or equivalent combination of education and experience) in a related field preferred
Must possess a valid driver’s license
Must be able to pass DOT physical and pre-employment drug/alcohol screening
No suspensions, DUI, or More than 1 citation in the past 5 years
Must pass criminal background check
Ability to maintain high level of confidentiality
Regular attendance is required
Working Conditions
This job operates in a professional office environment
May be subject to adverse weather conditions during times of travel
Physical Requirements
May require sitting in front of, and operating, a computer for extended periods
Requires close visual acuity when operating a computer
Must be able to drive a motor vehicle
Must be able to communicate with others and comprehend verbal instructions
Requires light lifting and carrying
Routinely uses standard office equipment such as computers, phones, and photocopiers
Must be able to move around an office environment
Travel
May require local and overnight travel
May be required to drive a company or rental vehicle (failure to pass an annual Motor Vehicle Record (MVR)
background screen may result in termination of employment)
Supervision
• This position involves supervision of direct reports and includes establishment of annual goals and objectives, coaching and mentoring, conducting annual performance reviews, issuing disciplines, and providing daily oversight of assigned tasks
Acknowledgement
I have read and understand my position description and certify that I understand the requirements of the essential functions and duties of the position and will fulfill the stated expectations:
____without accommodations ____with the following accommodations:
Equal Opportunity Employer: MTM is an equal opportunity employer. If you are in need of accommodations, please contact People & Culture at (636) 561-5686.
Employee Name (print): Employee Signature: Date:
Supervisor Name (print): Supervisor Signature:
Title: Date:
This job description in no way states or implies that these are the only duties to be performed by the employee occupying this job. Employees may be required to follow other job-related instructions and to perform other job- related duties as requested, subject to all applicable state and federal laws. Certain job functions described herein may be subject to possible modification in accordance with applicable state and federal laws.
Original: Human Resources Cc: Employee’s Supervisor
Employee
Position Summary
The Road Supervisor is responsible for ensuring all fleet operations meet company standards and are in compliance with all governmental or regulatory standards. Ensure efficient mechanical operation and appearance of each vehicle is maintained. Monitor all accident and injury investigations. Monitor comments and complaints of passengers regarding service, especially feedback regarding the safety of passengers. Ensure all daily routes are supplied with drivers. Develop utilization reports to establish cost effective routes and schedules to meet the needs of the customer and client.
Essential Functions
Oversee on time performance measures of drivers, monitor driving and safety practices of drivers daily
Provide oversight of fleet maintenance program
Respond and coordinate data and photo collection at accident and incident scenes
Investigate and assist with accident determination
Assist drivers with questions, customer assistance and overall on the road support
Assist customers with information and complaint resolution
Provide management with reports to assist with the evaluation of route and schedule effectiveness
Perform additional duties as assigned or required
Knowledge, Skills, and Competencies
Experience working in a supervisory role preferred
Knowledge of DOT and FTA safety regulations preferred
Thorough knowledge of accident investigation preferred
Knowledge of Safety and training practices and procedures
Ability to communicate, teach and mentor employees
Must be able to demonstrate conflict resolution skills
Quick to process information and make adjustments or recommendations
Skills in the use of computers, including Microsoft Word, Excel and other Microsoft applications
Required Education and Experience
High school diploma or G.E.D. equivalent
Bachelor’s Degree (or equivalent combination of education and experience) in a related field preferred
Must possess a valid driver’s license
Must be able to pass DOT physical and pre-employment drug/alcohol screening
No suspensions, DUI, or More than 1 citation in the past 5 years
Must pass criminal background check
Ability to maintain high level of confidentiality
Regular attendance is required
Working Conditions
This job operates in a professional office environment
May be subject to adverse weather conditions during times of travel
Physical Requirements
May require sitting in front of, and operating, a computer for extended periods
Requires close visual acuity when operating a computer
Must be able to drive a motor vehicle
Must be able to communicate with others and comprehend verbal instructions
Requires light lifting and carrying
Routinely uses standard office equipment such as computers, phones, and photocopiers
Must be able to move around an office environment
Travel
May require local and overnight travel
May be required to drive a company or rental vehicle (failure to pass an annual Motor Vehicle Record (MVR)
background screen may result in termination of employment)
Supervision
• This position involves supervision of direct reports and includes establishment of annual goals and objectives, coaching and mentoring, conducting annual performance reviews, issuing disciplines, and providing daily oversight of assigned tasks
Acknowledgement
I have read and understand my position description and certify that I understand the requirements of the essential functions and duties of the position and will fulfill the stated expectations:
____without accommodations ____with the following accommodations:
Equal Opportunity Employer: MTM is an equal opportunity employer. If you are in need of accommodations, please contact People & Culture at (636) 561-5686.
Employee Name (print): Employee Signature: Date:
Supervisor Name (print): Supervisor Signature:
Title: Date:
This job description in no way states or implies that these are the only duties to be performed by the employee occupying this job. Employees may be required to follow other job-related instructions and to perform other job- related duties as requested, subject to all applicable state and federal laws. Certain job functions described herein may be subject to possible modification in accordance with applicable state and federal laws.
Original: Human Resources Cc: Employee’s Supervisor
Employee
GGT WorldWise
Houston, TX 77080
GGT WorldWise is a dynamic service company located in the Southwest Houston. We are a company of hard-working achievers that hold company culture near and dear. We are client obsessed, work as one team, and strive to be better every day. These are our core values.
We are an equal opportunity employer committed to creating an inclusive environment for all our employees, where different backgrounds and perspectives are valued and encouraged - regardless of race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. We encourage all people to come as they are. We operate with integrity, esteem diversity, and treat each other fairly and with respect. So, it is no surprise we’ve been selected as one of the nations’ best companies to work for the past 3 years.
Position Summary:
We are looking for an Accounting Assistant to provide support to Sr. Financial Analyst in managing A/R, A/P, bank deposits, reporting, month-end closing and reconciliation. Ideal candidate will be a quick-learner, adept at managing multiple tasks and able to clearly communicate with our global network of Service Partners while maintaining GGT’s standards of excellence, value proposition and service offering.
Duties & Responsibilities:
Record incoming customer payments
Daily bank deposits
Reconcile incoming wires, ACH and credit card batch payments
Manage daily A/P payments and incoming requests for authorizations
Month-end reconciliation; resolve discrepancies between systems
Monthly commissions
Liaise with Billing and Client Services to manage customer invoice disputes and discrepancies
Direct communication with local and international partners to effectively manage payment authorizations
Cash flow management
Knowledge, Skills and Abilities:
4+ years accounting/bookkeeping experience (accounts payable preferred)
Quickbooks proficiency required
Some accounting education preferred
Proficient with all Microsoft Office products
Excellent 10-key skills
Advanced knowledge of Excel
Analytical and research skills
Written and oral communication skills
Available for overtime (if required)
GGT WorldWise is a dynamic service company located in the Southwest Houston. We are a company of hard-working achievers that hold company culture near and dear. We are client obsessed, work as one team, and strive to be better every day. These are our core values.
We are an equal opportunity employer committed to creating an inclusive environment for all our employees, where different backgrounds and perspectives are valued and encouraged - regardless of race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. We encourage all people to come as they are. We operate with integrity, esteem diversity, and treat each other fairly and with respect. So, it is no surprise we’ve been selected as one of the nations’ best companies to work for the past 3 years.
Position Summary:
We are looking for an Accounting Assistant to provide support to Sr. Financial Analyst in managing A/R, A/P, bank deposits, reporting, month-end closing and reconciliation. Ideal candidate will be a quick-learner, adept at managing multiple tasks and able to clearly communicate with our global network of Service Partners while maintaining GGT’s standards of excellence, value proposition and service offering.
Duties & Responsibilities:
Record incoming customer payments
Daily bank deposits
Reconcile incoming wires, ACH and credit card batch payments
Manage daily A/P payments and incoming requests for authorizations
Month-end reconciliation; resolve discrepancies between systems
Monthly commissions
Liaise with Billing and Client Services to manage customer invoice disputes and discrepancies
Direct communication with local and international partners to effectively manage payment authorizations
Cash flow management
Knowledge, Skills and Abilities:
4+ years accounting/bookkeeping experience (accounts payable preferred)
Quickbooks proficiency required
Some accounting education preferred
Proficient with all Microsoft Office products
Excellent 10-key skills
Advanced knowledge of Excel
Analytical and research skills
Written and oral communication skills
Available for overtime (if required)
