Hire The Top Talent

What you’ll be doing… The Business Government Customer Organization (BGCO) is obsessed with assisting customers to reach their organizational objectives while delivering the best-in-class customer experience and assuring revenue retention and growth through long-term relationships with our clients. As a Technical Expert Coordinator you are responsible for taking incoming technical calls from Verizon Wireless business customers, providing a world class experience with a focus on the technical troubleshooting, complex solutions support and resolution. You are responsible for achieving business results through delivering best-in-class technical support and customer experiences to high-value business & government customers. Demonstrate advanced troubleshooting skills necessary to resolve the full scope of customer issues including both advanced technical and customer service inquiries. You will be responsible for supporting our current and evolving advanced products & solutions (5G, Mobile Edge Computing, Private Networks, Telematics, Internet of Things, Enterprise Messaging, etc.) and providing individual account support to achieve issue resolution. You’ll be at the heart of our business and Advanced Technical Solutions all while working both at home and in the office. The primary responsibilities associated with this position include: Performing advanced troubleshooting for hardware and software, diagnosing both network and application issues. Providing detailed information on how to set up/configure complex data and voice products. Providing a high level of resolution support to multiple business customer types as measured by Customer Experience Audits adapting to their varying needs and requirements. Providing efficient customer support with the ability to be proficient in customer-facing systems. Maintaining an in-depth level of knowledge of products, network, and ability to position them as strategic solutions. Driving trouble ticket accuracy through deductive reasoning and tool utilization. Providing advanced technical support information to sales and support groups across all channels as appropriate. Creating and accepting change and innovation in your area of the business to create greater value for customers, shareholders, and peers. Leveraging skills and abilities to best support the customer as well as identify opportunities to drive growth and proactive solutions.   Where you’ll be working... In this hybrid role, you'll have a defined work location that includes work from home and assigned office days set by your manager. To be eligible for this position, you must be located within a 90-minute commute of the BGCO locations specified on this job posting.   What we’re looking for... You are the type of person who sees a problem and gets it fixed no matter what. You enjoy solving problems with a knack for digging into the details to determine root causes, quantifying impact, and pursuing impactful solutions. When our business and government customers come to us with technical complex challenges, they can count on you. You’ll need to have: Bachelor’s degree or one or more years of work experience. One or more years of customer service and/or sales experience. Willingness to work overnight and weekends. Even better if you have one or more of the following… One or more years of technical support experience. Experience with facilitation and communication across all levels of the organization. Experience resolving customer issues, billing, and/or handling product Q&A. Network Certifications: A+ Certification, Network+ Certification, etc. Experience with setting up or configuring complex data and voice products (Enterprise Messaging platforms and Private Networks). Experience in troubleshooting for PC Operating systems, specifically Device Manager and TCP/IP configuration. Experience in Leadership. If Verizon and this role sound like a fit for you, we encourage you to apply even if you don’t meet every “even better” qualification listed above. Where you’ll be working In this hybrid role, you'll have a defined work location that includes work from home and a minimum eight assigned office days per month that will be set by your manager.  

You will assume the property maintenance tasks, ensure their prompt completion, prioritize work orders based on urgency and resident needs. You will provide exceptional customer service, addressing inquiries, conducting regular follow-ups to ensure residents satisfaction, while maintaining a positive attitude. You will execute routine maintenance tasks including plumbing, electrical, HVAC, and appliance repairs with precision. Perform preventive maintenance inspections to preempt potential issues and coordinate with external vendors for specialized services. You will perform property upkeep by maintaining cleanliness and appearance across multiple locations. Monitor and address safety hazards and building code violations, conducting regular inspections for maintenance needs and safety concerns. Qualifications:   High school diploma or equivalent; additional certifications or training preferred. Minimum of 2 years of experience in apartment maintenance or a related field. Technical skills with the ability to troubleshoot and repair common maintenance issues. Excellent customer service skills with a commitment to delivering legendary service to residents. Ability to work independently and as part of a team in a fast-paced environment. Availability to work evenings, weekends, and on-call as needed. Valid Driver’s License and Proof of Insurance. Reliable transportation to commute between properties. Hiring in the following ZIP Codes  89156, 89109, 89107, 89101, 89115, 89119, 89104, 89122, 89121  

Service Technician II position includes the following responsibilities: service, maintenance, troubleshooting, testing and general repairs of MQ’s construction equipment. Employee is able to complete most duties and responsibilities with minor or no “how-to” instructions or supervision. Responsibilities:   Preventative Maintenance and Repair Perform preventative maintenance on power generation equipment according to Multiquip’s established guidelines and service/maintenance schedules. Accurately troubleshoot and diagnose standard power generation equipment. Knowledge to perform standard repairs on power generation equipment and related supporting accessories; replace supporting accessories when required. Removes, disassembles, assembles, and installs components and parts; including mechanical, electrical and hydraulic components. Inspection and repair of all supporting systems such as fuel, cooling, and mechanical systems. DOT Inspection and repair of all trailers manufactured by Multiquip Inc. DOT certification testing is available to the employee for this job function. Properly setup and test equipment utilizing proper testing procedures while utilizing safe operation practices. Cuts, route, comb, twist, tie wrap, and attaches wire to terminal points, according to layout, using soldering gun and hand tools and is able to connect wiring to accessories, such as relays, circuit breakers, plugs, switches, solenoids, etc. Prepares and completes service reports in a precise and timely manner as required. Must be able to communicate technical matters clearly, both written and verbally.   Inventory Management and Administrative Tasks Ability to track and manage employee’s specific inventory during inspection and repair processes. Request equipment and or supplies for the purpose of maintaining inventory and ensuring availability of the items required to complete necessary jobs. Participates in meetings and trainings as assigned for the purpose of conveying or gathering information required to perform job functions. Performs all work in accordance with Multiquip’s established quality standards along with all safety procedures and maintains a clean and safe working environment. Ability to operate and utilize standard computer programs such as all Microsoft Office tools, Adobe Acrobat, web-based service tools and reporting tools.   Collaboration and Support This position will work with other service technicians to ensure all work scheduled is performed safely and to the customer's satisfaction. Technicians ability to assist senior level technicians as needed is required. Performs other duties as assigned by the employees’ manager/supervisor. Qualifications Education and/or Work Experience Requirements: High school diploma or (GED) equivalent; Minimum of 3 years of experience on current (2020 and newer) power generation equipment. Diesel engine generator/Electrical troubleshooting experience required.   Skills, Abilities and Tooling: We are looking for a dedicated individual who is a team player with a positive attitude. Is mechanically inclined and able to complete assigned tasks with minimal or no supervision. Has great overall understanding of complex and/or logical functions. Has the ability to travel to job sites for repairs as needed. Has strong problem-solving skills and is detailed oriented with a high level of accuracy. Is able to read and interpret documents such as equipment and environment safety rules, operating and maintenance instructions as well as written procedures to include troubleshooting flow charts and equipment service manuals. Must have all standard tooling to complete repairs.   Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.   While performing the duties of this job, the employee is regularly required to stand. The employee frequently is required to use hands to finger, handle, or feel and talk or hear, kneel, crouch or crawl. The employee will occasionally lift and/ or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision and ability to adjust focus. Compensation and Benefits Pay wage: $28/hr + DOE Shift: Day Shift (7am-3:30pm) M-F Competitive compensation, including Annual Bonuses & Merit Increases   11 paid Holidays  Generous Paid Time Off - Accrues at a rate of 4 weeks per year to start Paid volunteer Time Off Paid Parental Leave Excellent Benefits Package for Full Time Employee that starts the 1st of the month after 30 days of hire date including: Medical, Dental, Vision, Life Insurance, Disability, Flex Spending, Accidental Insurance, Critical Illness Insurance, Hospital Indemnity Insurance, & Legal insurance Retirement Planning - 401(k) plan including Discretionary Company Match Tuition Reimbursement up to $5,250 a year Employee Referral Program Employee Assistance Program        

We are looking for a dedicated individual to join our service team. The Service Technician III position includes the following responsibilities: service, maintenance, troubleshooting, testing and general repairs of customers’ MQPower construction equipment. Employee is able to complete duties and responsibilities with minor or no “how-to” instructions or supervision.   Essential Duties and Responsibilities:   Equipment Troubleshooting and Repair Accurately troubleshoot and diagnose standard problems with construction equipment. Perform standard repairs on construction equipment and related supporting accessories. Replace supporting accessories when required. Have a complete understanding of schematics and wiring diagrams.   Inventory Management Track and manage employee-specific inventory during inspection and repair processes. Request equipment and supplies to maintain inventory and ensure availability for necessary jobs.   Mechanical, Electrical, and Hydraulic Component Installation Remove, disassemble, assemble, and install components and parts, including mechanical, electrical, and hydraulic components. Conduct functional and continuity tests of electrical assemblies, components, wire harness, and plugs using electrical testing instruments.   Inspection and Repair of Supporting Systems Inspect and repair all supporting systems, including fuel, cooling, and electrical systems. Perform DOT inspection and repair of all trailers manufactured by Multiquip Inc., with the option for DOT certification testing.   Equipment Testing Properly set up and test equipment using proper testing procedures while ensuring safe operation practices.   Collaboration and Communication Collaborate with other service technicians to ensure safe and customer-satisfactory work. Communicate technical matters clearly, both in written and verbal forms.   Wiring and Electrical Work Cut, route, comb, twist, tie-wrap, and attach wires to terminal points, following layout specifications. Use soldering guns and hand tools to connect wiring to accessories such as relays, circuit breakers, plugs, switches, and solenoids.   Administrative Tasks Prepare and complete service reports in a precise and timely manner. Operate and utilize standard computer programs such as Microsoft Office tools, Adobe Acrobat, web-based service tools, and reporting tools.   Safety and Quality Standards Perform all work in accordance with Multiquip’s established quality standards. Follow all safety procedures and maintain a clean and safe working environment.   Other Responsibilities Must be able to communicate technical matters clearly, both written and verbally. Perform other duties as assigned by the employees’ manager/supervisor. Qualifications Education and/or Work Experience Requirements: High school diploma or (GED) equivalent; Minimum of 5 years of experience on current (2018 and newer) small to medium construction equipment. General engine mechanical/Electrical troubleshooting experience required.   Skills and Abilities: We are looking for a dedicated individual who is a team player with a positive attitude. Is mechanically inclined and able to complete assigned tasks with minimal or no supervision. Has great overall understanding of complex and/or logical functions. Has the ability to travel to job sites for repairs as needed. Has strong problem-solving skills and is detailed oriented with a high level of accuracy. Is able to read and interpret documents such as equipment and environment safety rules, operating and maintenance instructions, electrical & hydraulic schematics as well as written procedures to include troubleshooting flow charts and equipment service manuals.   Licenses, Certifications and Registrations: Valid driver’s license and good driving record.   Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.   While performing the duties of this job, the employee is regularly required to stand. The employee frequently is required to use hands to finger, handle, or feel and talk or hear, kneel, crouch or crawl. The employee will occasionally lift and/ or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision and ability to adjust focus. Compensation and Benefits Base pay range of $28.00-$35.00/hr  Discretionary Bonuses  11 paid Holidays  Generous Paid Time Off - Accrues at a rate of 4 weeks per year to start Paid volunteer Time Off Paid Parental Leave Excellent Benefits Package for Full Time Employee that starts the 1st of the month after 30 days of hire date Retirement Planning - 401(k) Tuition Reiumbursement up to $5,250 a year Employee Referral Program Employee Assistance Program