3 jobs found in chicago

I.K. Hofmann USA has an immediate contract opening for Cargo Agent in Chicago, IL for a Cargo facility. The Warehouse Cargo Agent is responsible for:    Performing warehouse work, handling cargo and mail (including documents) under supervision. Handling Processes export and import Warehouse INQUIRES as per clients requirements and procedures such as: Physical checks upon acceptance Build-up of Unit Load Devices (ULD) incl. weighing and issuing of ULD-tag Positioning of loose cargo  Loading/unloading of trucks, if applicable Breakdown and check-in of freight Delivery of (physical) shipments to customers Transfer of freight to Interline partners Handles Special Cargo Performs physical Airmail Handling Handles ULDs, loading equipment, and material, Conducts weekly ULD and equipment inventory control, Performs company vehicle and forklift driving duties, Performs customer service in the warehouse, Initiates tracing of missing/found cargo and handles other irregularities, such as offloads, damages Controls customs releases where applicable,  Works according to documented CHM and GOM procedures, Observes and applies the security requirements of client and local authorities Ensures loss and damage prevention of cargo, mail, ULDs (unit load devices), and other equipment   Education: GED/High School desired  Experience: Warehouse and ramp vehicle/forklift driving skills, must possess valid license

What’s the opportunity? As an Account Coordinator, you will build customer relationships and manage operational execution for existing accounts. You will do this by partnering with Account Managers to ensure the customer’s needs are met by leveraging our processes and technology to drive efficiency. Our Account Coordinators execute daily operational tasks including load entry, scheduling, shipment management, and problem resolution. You will make an impact on our customer relationships through your commitment and focus on operational excellence. As an Account Coordinator for C.H. Robinson, you will be enrolled in a 6 month virtual onboarding program which will start your knowledge of C.H. Robinson and our industry and ensure your proficiency in our systems and process. This training will include elements that will make you confident and skilled as you perform your job. You will come out of this experience ready to be a part of the success of C.H. Robinson and a high performing member of our team.   What will you be doing? Build strong relationships with customers and internal partners Execute day-to-day transportation needs, including scheduling, tracking and tracing shipments, and communicating status updates with the broader team Identify issues, utilize resources to determine the best course of action, and implement solutions Partner with Account Managers to understand customer processes and identify areas for improvement Respond to customer inquiries and provide updates in a timely manner Maintain daily reporting schedule utilizing internal systems  Generate and maintain up-to-date and accurate customer records and shipment documentation What are we looking for? Ability to work in a fast-paced and deadline-driven office environment Strong verbal and written communication skills Excellent critical thinking and problem solving skills  Ability to work in a team environment, while also delivering independent results Ability to multi-task, prioritize, and manage time effectively  Commitment to executional excellence and outstanding customer service High school diploma or GED required, Bachelor’s degree a plus