We are seeking a highly professional, motivated and customer service focused Tenant Relations Manager to join a dynamic team managing a group of luxury apartment buildings in the Center City/Rittenhouse area of Philadelphia. We are looking for a candidate with a strong background in luxury hospitality with an eye for high-quality standards.
The right candidate will be able to perform a diverse range of duties including but not limited to:
Serve as the main point of contact for new and current residents, providing luxury service to execute tenant request and resolve any issues.
Assist new residents and provide white glove service in coordinating move-ins via phone, email, and in-person communications.
Ensure our properties and services meet our high-quality standards and quality assurance and take immediate corrective action.
Research industry trends and bring suggested updates, amenities, ideas to building ownership to improve tenant life.
Build and maintain partnerships with local and regional businesses as a part of Pearl Perks.
Maintain quality assurance of the resident Pearl App to ensure system is current and functional for residents.
Assist the Resident Experience Manager in planning, setting up and managing the resident events.
Other duties as assigned.
Desired Skills:
Luxury Hospitality background highly desired.
Extremely proficient in customer service, working directly with tenants/guests to ensure the highest quality service.
Creative problem resolution skills.
Ability to work independently and create solutions and systems to deal with a wide variety of situations.
Required Educational Background:
High School Diploma Required
Bachelor’s Degree Preferred
Jan 23, 2023
Full time
We are seeking a highly professional, motivated and customer service focused Tenant Relations Manager to join a dynamic team managing a group of luxury apartment buildings in the Center City/Rittenhouse area of Philadelphia. We are looking for a candidate with a strong background in luxury hospitality with an eye for high-quality standards.
The right candidate will be able to perform a diverse range of duties including but not limited to:
Serve as the main point of contact for new and current residents, providing luxury service to execute tenant request and resolve any issues.
Assist new residents and provide white glove service in coordinating move-ins via phone, email, and in-person communications.
Ensure our properties and services meet our high-quality standards and quality assurance and take immediate corrective action.
Research industry trends and bring suggested updates, amenities, ideas to building ownership to improve tenant life.
Build and maintain partnerships with local and regional businesses as a part of Pearl Perks.
Maintain quality assurance of the resident Pearl App to ensure system is current and functional for residents.
Assist the Resident Experience Manager in planning, setting up and managing the resident events.
Other duties as assigned.
Desired Skills:
Luxury Hospitality background highly desired.
Extremely proficient in customer service, working directly with tenants/guests to ensure the highest quality service.
Creative problem resolution skills.
Ability to work independently and create solutions and systems to deal with a wide variety of situations.
Required Educational Background:
High School Diploma Required
Bachelor’s Degree Preferred
We are seeking a highly professional Front Desk Concierge to oversee all customer service duties at a high-end, luxury apartment buildings in Philadelphia
The right candidate will perform a diverse range of duties some of which include:
Greeting residents and guests by name
Assisting with arrival issues such as giving hands with heavy bags, showing guests to the elevator and escorting visitors to the proper destination within the lobby/building
Overseeing deliveries to the lobby/mail-room areas and properly logging packages into
Managing a multi-faceted entry space, hosting both residential and commercial spaces
Facilitating the acceptance of visitors while always ensuring that no unwanted persons/guests gain access to the building.
Answer all phone calls promptly and knowledgeably, always ensuring complete and accurate information.
Effectively communicate by phone and/or email with other departments: Leasing, Property Management, Maintenance, Tenant Relations.
Your central goal is to always provide residents with outstanding customer service and the positive experience they expect in their luxury residence. As the face of our company, a successful candidate will be presentable, polite, and positive, with outstanding people skills and an aptitude for multi-tasking in a fast-paced environment.
Requirements
High School diploma or relevant qualification
At least two years’ experience in a similar role
Strong understanding of customer service and people skills
Strong organizational skills
Knowledge of Microsoft Office programs
A positive attitude
Flexible schedule, able to work evenings, weekends, and holidays.
Work well under pressure, dealing with many arrivals and departures within a short period of time.
Excellent references
Job Type: Full-time
Salary: From $15.00 per hour
Benefits:
401(k)
Health insurance
Life insurance
Paid time off
Vision insurance
Schedule:
Evening shift
Holidays
Weekend availability
Jan 23, 2023
Full time
We are seeking a highly professional Front Desk Concierge to oversee all customer service duties at a high-end, luxury apartment buildings in Philadelphia
The right candidate will perform a diverse range of duties some of which include:
Greeting residents and guests by name
Assisting with arrival issues such as giving hands with heavy bags, showing guests to the elevator and escorting visitors to the proper destination within the lobby/building
Overseeing deliveries to the lobby/mail-room areas and properly logging packages into
Managing a multi-faceted entry space, hosting both residential and commercial spaces
Facilitating the acceptance of visitors while always ensuring that no unwanted persons/guests gain access to the building.
Answer all phone calls promptly and knowledgeably, always ensuring complete and accurate information.
Effectively communicate by phone and/or email with other departments: Leasing, Property Management, Maintenance, Tenant Relations.
Your central goal is to always provide residents with outstanding customer service and the positive experience they expect in their luxury residence. As the face of our company, a successful candidate will be presentable, polite, and positive, with outstanding people skills and an aptitude for multi-tasking in a fast-paced environment.
Requirements
High School diploma or relevant qualification
At least two years’ experience in a similar role
Strong understanding of customer service and people skills
Strong organizational skills
Knowledge of Microsoft Office programs
A positive attitude
Flexible schedule, able to work evenings, weekends, and holidays.
Work well under pressure, dealing with many arrivals and departures within a short period of time.
Excellent references
Job Type: Full-time
Salary: From $15.00 per hour
Benefits:
401(k)
Health insurance
Life insurance
Paid time off
Vision insurance
Schedule:
Evening shift
Holidays
Weekend availability
Clutch Legal is looking for a Paralegal to interview for a position with one of our clients.
You will be supporting our client’s practice by preparing documents like affidavits and legal correspondence, as well as organizing and maintaining files. You will also be asked to file pleadings with court clerks and help prepare for trials by organizing exhibits and assisting with other tasks as required.
To be successful in this role, you will need to be proficient with Microsoft Office applications such as Word and Excel. You will also need to be able to multitask effectively and essentially thrive in a busy, team-oriented environment.
Responsibilities :
Preparing affidavits, legal correspondence, and other documents for attorneys.
Organizing and maintaining documents in a paper or electronic filing system.
Meeting with clients, attorneys, and other professionals to talk about case details.
Filing pleadings with court clerk.
Helping prepare for trial by organizing exhibits and assisting with other tasks as needed.
Preparing briefs, wills, contracts, real estate closing statements, pleadings, appeals, and other legal documents.
Investigating facts and laws of cases and searching public records and other resources to prepare cases and determine causes of action.
Directing and coordinating law office activity, including delivery of subpoenas.
Gathering and analyzing statutes, decisions, and legal articles, codes, documents, and other data.
Calling on witnesses to testify at hearings.
Keeping law library up to date by monitoring legal volumes.
Requirements :
Certificate of completion from an ABA-approved paralegal certification program of education and training, or an associate degree in paralegal studies.
Proficient with Microsoft Office, specifically Outlook, Word, and Excel.
Strong oral and written communication skills.
Excellent organizational skills.
Must be able to effectively multi-task, manage time-sensitive documents and have exceptional organizational skills in a fast-paced environment.
Must be able to function effectively in a busy, team-oriented environment.
Office administration experience.
Dec 12, 2022
Full time
Clutch Legal is looking for a Paralegal to interview for a position with one of our clients.
You will be supporting our client’s practice by preparing documents like affidavits and legal correspondence, as well as organizing and maintaining files. You will also be asked to file pleadings with court clerks and help prepare for trials by organizing exhibits and assisting with other tasks as required.
To be successful in this role, you will need to be proficient with Microsoft Office applications such as Word and Excel. You will also need to be able to multitask effectively and essentially thrive in a busy, team-oriented environment.
Responsibilities :
Preparing affidavits, legal correspondence, and other documents for attorneys.
Organizing and maintaining documents in a paper or electronic filing system.
Meeting with clients, attorneys, and other professionals to talk about case details.
Filing pleadings with court clerk.
Helping prepare for trial by organizing exhibits and assisting with other tasks as needed.
Preparing briefs, wills, contracts, real estate closing statements, pleadings, appeals, and other legal documents.
Investigating facts and laws of cases and searching public records and other resources to prepare cases and determine causes of action.
Directing and coordinating law office activity, including delivery of subpoenas.
Gathering and analyzing statutes, decisions, and legal articles, codes, documents, and other data.
Calling on witnesses to testify at hearings.
Keeping law library up to date by monitoring legal volumes.
Requirements :
Certificate of completion from an ABA-approved paralegal certification program of education and training, or an associate degree in paralegal studies.
Proficient with Microsoft Office, specifically Outlook, Word, and Excel.
Strong oral and written communication skills.
Excellent organizational skills.
Must be able to effectively multi-task, manage time-sensitive documents and have exceptional organizational skills in a fast-paced environment.
Must be able to function effectively in a busy, team-oriented environment.
Office administration experience.
Clutch Legal is looking for Legal Administrative Assistants to interview for a position with a client of ours.
Legal administrative assistants are expected to work comfortably under pressure with tight deadlines in a fast-paced environment. To ensure success, legal administrative assistants should be detail-oriented, exercise sound judgment and must have exceptional written and verbal communication skills with a keen interest in providing purposeful support to lawyers and paralegals.
Top candidates will be familiar with key legal principles and possess incredible accuracy, strong IT skills and excellent time management.
Responsibilities :
Perform accurate legal research and analysis.
Interpret laws, rulings, and regulations in legal documents.
Compile, proofread and revise drafts of legal documents and reports.
Daily record keeping with electronic and hard copy filing of documents.
Obtain relevant information from other organizations or agencies.
Create and organize information and generate reference tools for easy use by the office.
Prepare and format legal and management reports.
Maintain and update databases and tracking systems.
Respond to all case-related queries.
Ensure efficient and effective administrative information and assistance.
Requirements:
Paralegal Certificate (preferred)
Bachelors Certificate in Law or related (desirable).
One year of experience in a legal environment.
Analytical thinker with detailed research proficiencies.
Ability to grasp and interpret legal documents.
Systematic knowledge of databases and tracking systems.
Fantastic organizational skills and detail oriented.
Ability to work under pressure and meet deadlines.
Ability to work independently and as part of a team.
Brilliant written and verbal communication skills.
Proficient in Microsoft Office, Lexis-Nexis, USAO and scheduling software.
Dec 12, 2022
Full time
Clutch Legal is looking for Legal Administrative Assistants to interview for a position with a client of ours.
Legal administrative assistants are expected to work comfortably under pressure with tight deadlines in a fast-paced environment. To ensure success, legal administrative assistants should be detail-oriented, exercise sound judgment and must have exceptional written and verbal communication skills with a keen interest in providing purposeful support to lawyers and paralegals.
Top candidates will be familiar with key legal principles and possess incredible accuracy, strong IT skills and excellent time management.
Responsibilities :
Perform accurate legal research and analysis.
Interpret laws, rulings, and regulations in legal documents.
Compile, proofread and revise drafts of legal documents and reports.
Daily record keeping with electronic and hard copy filing of documents.
Obtain relevant information from other organizations or agencies.
Create and organize information and generate reference tools for easy use by the office.
Prepare and format legal and management reports.
Maintain and update databases and tracking systems.
Respond to all case-related queries.
Ensure efficient and effective administrative information and assistance.
Requirements:
Paralegal Certificate (preferred)
Bachelors Certificate in Law or related (desirable).
One year of experience in a legal environment.
Analytical thinker with detailed research proficiencies.
Ability to grasp and interpret legal documents.
Systematic knowledge of databases and tracking systems.
Fantastic organizational skills and detail oriented.
Ability to work under pressure and meet deadlines.
Ability to work independently and as part of a team.
Brilliant written and verbal communication skills.
Proficient in Microsoft Office, Lexis-Nexis, USAO and scheduling software.
