1 job(s) at Office Remedies Inc.
Office Remedies Inc.
Performs out-bound calls enrolling companies into government survey and collecting monthly data.
Responsible for asking questions in accordance with instructions to obtain various specified information from each company via interviews and other approved means; compile, record and code the confidential data.
Review data for completeness and accuracy, as well as, perform editing and reasonableness testing in accordance with established Data Collection Center standards.
Identify and resolve inconsistencies in respondents’ responses by means of appropriate questioning or explanation.
Identify and report problems in obtaining valid data.
Interprets numerical data, reviews error messages and corrects or redirects data where applicable.
Answers incoming calls and emails from respondents by providing prompt and courteous service.
Performs non-response prompting and ready to report calls.
Performs edit reconciliation of self-reported data.
High School diploma or equivalent and two years of relevant experience.
Consistent work history and excellent attendance.
Two years of experience using Microsoft Office suite.
Demonstrated experience using the World Wide Web for research.
Displays excellent oral and written communication skills.
Pleasant telephone voice and demeanor.
Excellent persuasive/negotiation skills.
Strong interpersonal skills and the ability to communicate clearly and effectively with a wide variety of people.
Proficiency in speaking and writing in Spanish, is a plus.
Possess basic math skills required to analyze/edit monthly data in accordance with established standards.
Ability to work in fast paced/performance-oriented environment.
Working Conditions/Physical Requirements:
While performing the duties of this job, the employee regularly works in an office setting with a fast paced and performance oriented environment.
While performing the duties of this job, the employee is regularly and independently required to: use hands and fingers to handle, feel, or operate objects, tools or controls; reach with hands and arms; stand; talk; twist; bend; ascend and descend stairs; remain stationery for extended periods of time; see and read computer screens; communicate via computer and telephone; and, travel to various locations throughout the office as well as other office sites.
ORI is an Equal Opportunity Employer - Minority/Female/Veteran/Disabled