International Training and Education Center (ITEC)

Assistant Housekeeping Manager assists the Housekeeping Manager in overseeing the housekeeping operations at ITEC. Effectively supervises staff and ensures the highest standards of cleanliness are met within the property for flawless execution of the daily operations. Responsibilities: Work closely with Housekeeping Manager and Meeting Planner to meet demands of anticipated meeting rooms and special events set-up, break-down, room turnover needs. Conduct daily inspection of meeting rooms, to check proper set-ups, cleanliness, and orderly condition. This includes checking all banquet set-ups (i.e. coffee break stations, luncheons, and special events). Conduct weekly inspections of the staff based on pre-determined guidelines and standards. Plan and schedule the housekeeping staff based on business needs for public areas, set-ups, and/or general cleaning and office cleaning. Prepare all daily assignments and worksheets referencing Banquet Event Order(s) for set-up needs and details. Inspect guest rooms cleaned by HK attendants to ensure all rooms are completed on time and meet ITEC standards. Inspect public areas to ensure all standards are maintained. Serve as department Manager in absence of Housekeeping Manager and provide coverage on scheduled days and vacation days. Communicate and work closely with other departments to ensure impeccable service. Understand and adhere to SOP’s with regards to Housekeeping Cleaning Procedures and Guest Services. Collect HK assignment sheets and records work completed. Perform all assigned duties in a timely and efficient manner, follow established policies. Comply with all service standards and procedures of the Department and IUOE Training Center. Perform all other tasks as requested by the Housekeeping Manager, Meeting Planner and General Manager. Qualifications : Experience in housekeeping management. Ability to manage staff efficiently. Attention to details and organizational skills. Knowledge of safety and sanitation standards in housekeeping. Benefits: Medical Dental Vision Prescription Plan Long Term Disability Life Insurance Pension - defined benefit plan 403b -defined contribution plan