At Blum, we are a manufacturing company, and we pay attention to those small but valuable details. We’re attentive in everything we do. With our carefully engineered hardware, innovative motion technologies and customized service, we help move your ideas forward. Let’s move the world together.
Job title you are hiring for: Technical Training Specialist
Develop a strong understanding of our Territory Sales Representative’s roles, what type of technical tools they work with and how best to use them
Evaluate learning styles to determine most effective methods of delivery
Identify creative solutions for improving existing training or justification for additional training
Deliver training (remote or in person) on Office 365 tools as well as various computer systems, mobile devices, applications, printers and network equipment
Work with our external sales team to develop and organize customized training procedure manuals, guides and course materials (handouts or visual aids) as needed
Track targeted vs. actual training to ensure compliance with established training plans
Up to 20% overnight US travel as needed
Ideally, having a bachelor’s degree in Computer Science, Education or Communications plus 2 years of experience designing and delivering training on Microsoft Windows Servers and Workstations as well as Outlook and Microsoft Office Products will help you take on new and challenging assignments.
Most important is having hands-on knowledge of the following:
Experience in a technical support / service desk environment supporting networked and remote computer systems
Knowledge of the principles and methods for curriculum and training design as well as measuring the effectiveness of training
Proficient with Microsoft Windows workstations, mobile devices, and Outlook
Knowledge of teaching and instruction of individuals and groups (all sizes)
Knowledge of principles and processes for providing customer and personal services
Strong computer and mobile device literacy, especially Microsoft O365 (Excel, Word, PPT and Outlook)
Knowledge of network and wireless device configuration
Blum USA believes in offering their employees an excellent benefits package that includes:
Salaried position with paid overtime
Possible bonus opportunities
Health (Medical, Vision, and Dental)
401(k) with employer matching
Flexible Spending plans to cover eligible out of pocket health, dental and vision expenses
Three weeks of vacation starting your second year on the job
Term life insurance equal to annual salary at no cost to employee
For more than 60 years Blum has been manufacturing superior quality hinge systems, drawer runners, and lift systems that create emotion and enhance user convenience in the kitchen. With every product, we strive to develop solutions to ensure that cabinet doors and drawers open with ease, close softly and effortlessly and make workflow and everyday kitchen use easier.
Over the decades our product range has grown and so has the company. Today, Blum has seven production plants in Austria and manufacturing sites in Brazil, Poland and the United States. Approximately 8000 Blum employees all over the world concentrate on the vision of “perfecting motion” to satisfy the specific requirements of the end user, whether it is in the kitchen or in another living area of the home. This is the source of all our product development and innovation.