The video games industry represents the pinnacle of interactive digital content. At Keywords, we are using our passion for games, technology and media to create a global services platform for video games and beyond. We aim to become the “go-to” provider of technical services. By working as their external development partner, we enable leading content creators and publishers to leverage our expertise and capacity across the lifecycle of interactive content. In doing so, we enable our clients who are operating in complex and fast moving environments to remain lean and agile, and to focus on creating and monetizing the most engaging experiences. We are trusted and relied upon by many of the world’s leading video game companies to work alongside them during concept, development and live operations by leveraging the breadth and depth of our industry leading service lines every step of the way.
From our offices and beautiful on-site recording studio in the heart of downtown Burbank, we collaborate with top game developers and publishers as well as leaders in the media and entertainment space, providing services including English voice recording, dubbing, subtitling, and localization to help make their content shine for audiences worldwide.
The IT Desktop & End User Support technician is responsible, as the first point of contact, for the support of the end users and computing infrastructure at KWLA studios, a subsidiary of Keywords Studios. The candidate who fills this position will be responsible, in collaboration with the KWS Regional IT Team, for supporting all the IT needs and requirements of the KWLA facilities including a recording/mixing studio and 10 sound design rooms and one Dolby Atmos mix stage and its employees.
Duties and Responsibilities:
The preceding functions have been provided as examples of the types of work performed by employees assigned to this job classification. Management reserves the right to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodation, if required, so that qualified employees can perform the essential functions of the job, which is to provide rapid onsite IT support to Keywords employees
Required experience in the following areas:
EDUCATION AND/OR EXPERIENCE: