Residential Services Assistant

  • Community Friendship, Inc.
  • Jul 31, 2023
Full time Real Estate

Job Description


Provides housing support services for adults with mental health diagnosis within a community-based residential setting. Reflects the principles of Psychiatric Rehabilitation and the mission of CFI in the day-to-day work activities and decision making process.


Full Time Available Shifts: There are a variety of full time and part time shift opportunities to meet your scheduling needs.


Full Time

8:00am – 4:00pm- Monday - Friday

2:00pm – 10:00pm Monday – Friday

11:00pm – 7:00am (days vary) and every other weekend

10:00pm – 8:00am Monday - Thursday.



8:00am – 2:00pm- Every other weekend

10:00am – 6:00pm- Every other weekend

11:00pm – 7:00am- Every other Friday, Saturday, Sunday, and Monday.


Major Duties and Responsibilities:

  • Teaches residents independent living skills and provides support as needed in meal planning and preparation, housecleaning, home safety, personal grooming, emergency procedures, budgeting, and provides transportation as needed.
  • Communicates regularly with the residents' mental health programs regarding appointments, medications, treatment planning, and provides transportation, if needed.
  • Communicates with residents to facilitate understanding of rules, recommendations, and resources available to them.
  • Provides constructive feedback to residents when necessary, focusing on empowering confidence, values, and the choice to live and work in the community successfully.
  • Handles resident/house emergencies and requests when needed.
  • Provides social and recreational activities.
  • Supervises, monitors, and records self-administration of medication.
  • Supports residents with a weekly house meeting.
  • Completes fire drills on a monthly basis.


  • Maintains All Documentation as Defined by CFI Policy.
  • Completes Bio-psychosocial assessments to gather background information on new residents assigned to your caseload.
  • Documents weekly case notes reflecting progress toward goals and other significant information for assigned caseload. Ensure documentation in charts includes progress notes that are well written reflecting staff interventions, supports units billed and includes dates of service.
  • Prepares and obtains member signatures for monthly/quarterly reviews and IRPs, discussing goals and outcome measures.
  • Prepares Skills Rating Sheets as required and submit them to the Assistant Program Director for review.
  • Updates and records medication profile quarterly.
  • Complete individualized supportive service logs on a daily basis, reporting behaviors and activities of residents, especially activities which require follow-up. Ensure all documentation is accurate and well written.
  • Completes incident/accident reports in a timely manner as defined by CFI.
  • Review charts on an annual basis to ensure that the health history, diagnosis, and other documents in the files are updated.

Assist Director in carrying out Program’s Goals and Objectives

  • Plan, organize and prioritize time and workload in order to accomplish tasks and meet deadlines.
  • Assists in administering health/safety procedures and teaches those skills to members.
  • Maintains open lines of communication with supervisors about needs, behavioral changes, problems, and accomplishments of residents and/or other program related issues.
  • Participates in conferences, in-service training, and committees as assigned.
  • Assist in preparation for CARF and other audits as needed.

Knowledge, Skills, Abilities

  • Knowledge of service delivery for adults with psychiatric disability, individual rights and needs, current trends in mental disabilities, and community resources.
  • Skill in effective interpersonal relationships, dealing with people in a manner which shows sensitivity, tact, and professionalism; communicating information and ideas clearly, concisely and effectively both verbally and written; making sound, independent judgment, and creative problem solving; decision making; and planning and organizing.
  • Ability to work with limited guidance; prioritize tasks; maintain effective work relationships, read, interpret and apply laws, rules, regulations, policies and/or procedures; analyze situations and realize potential impact of decisions; and deal effectively in crisis situations.
  • Present a positive, optimistic, and enthusiastic outlook in performing job duties and to fulfilling the mission of the agency; serve as a positive role model for consumers and staff.


  • Two years of experience in working with people with special needs or related field, or two years of college.
  • Must possess a current Georgia driver’s license and be insurable in the state of Georgia; not applicable to overnight positions.

Physical Requirements:

Must be able to lift 25 – 50lbs, retrieving and placing materials on high shelves and on floor-level shelves; standing, walking; carrying; grasping; hearing; seeing; sitting. kneeling; climbing; balancing; stooping; crouching and reaching.

CFI is an equal opportunity employer with a commitment to diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, disability or veteran status.

Proof of Employment Eligibility is required for appointment to position. Applicants will be subjected to a Fingerprint Based Background Check of the Georgia and Federal Criminal History Record Databases and the current List of Excluded Individuals and Entities (LEIE) of the Office of Inspector General (OIG).