The Neiders Company
Las Vegas, NV, USA
Apr 13, 2024
Full time
You will assist guests with check-in/ check-out, reservations, and modifications accurately, process payments securely while maintaining the confidentiality of all financial transactions.
You will maintain a cheerful and resilient attitude to uphold a positive guest experience, proactively help in challenging circumstances to enrich each guest's stay.
You will adhere to safety protocols, swiftly report any suspicious activities, and monitor property access to ensure the safety of guests and staff.
You will maintain clear and prompt communication with staff and guests. Prioritize tasks effectively to ensure smooth operation and exceptional presentation of the front desk.
Qualifications:
High school diploma or equivalent.
Minimum 3 years’ experience as a hotel front desk or similar customer service role.
Strong communication and interpersonal skills.
Ability to remain calm and composed in high-pressure situations.
Knowledge of security procedures and emergency protocols is an advantage.
Proficiency in using computer systems and hotel management software.
Ability to work independently and as part of a team.
Willingness to work flexible hours, including evenings, weekends, and holidays.
Hiring in the following ZIP Codes 89156, 89109, 89107, 89101, 89115, 89119, 89104, 89122, 89121