Assistant Community Manager

Job Overview:

As an Assistant Community Manager you will provide support to the Community Managers which includes assisting homeowners and other administrative duties to ensure we deliver exceptional services and solutions that enhance the value of the property and the lifestyle of the residents.  

 

Compensation: $21+ per hour based on experience

FirstService Residential will compensate the successful candidate in accordance with the posted range. The salary or wage paid to the successful candidate will be commensurate with experience, education, and specific job responsibilities. For positions designated at a client's property, the salary or wage will also be premised upon the client's directive. The base pay range is subject to change and may be modified in the future.

 

Your Responsibilities:

• Perform general administrative tasks (service requests, architectural requests, tracking deposits, process payments)
• Assist and follow up with homeowners, board members, and vendors
• Answer and direct phone calls in a polite, friendly and professional manner
• Be knowledgeable of governing documents, rules and regulations
• Escalate issues as needed
• Assist with meeting preparation
• Assist in organizing community events and related materials
• Conduct routine compliance inspections and track violations
• Coordinate key fob set up and amenity access
• Additional duties may be included as assigned

 

Skills and Qualifications:

• Exceptional interpersonal skills resulting in strong working relationships
• Strong organizational skills
• Outstanding communication skills
• Tremendous listener with the ability to diffuse tense situations
• Ability to work collaboratively and cooperatively
• Superb judgment and decision-making skills
• Ability to prioritize and adjust to incoming demands
• Proficient with MS Office suite

 

Education and Experience:

• 2+ Years of customer service experience required
• High School diploma or equivalent preferred
• HOA and/ or property management experience highly preferred

 

Physical Requirements:

• Walk and move throughout the community common areas and facilities
• Sit and stand for moderate periods of time
• Sit at a desk using a computer in an office setting

 

Work Hours: Typical hours are Monday – Friday, 8a – 5p.

 

What We Offer:

• 11 company paid holidays
• Paid volunteer time
• Paid sick and vacation time
• Medical, dental, vision
• HSA and FSA
• Company paid life insurance and Employee Assistance Plan
• Supplemental life, disability, accident, critical illness, hospital indemnity
• Identity theft, legal services
• Pet insurance
• 401(k) with company match

 

About us:

FirstService Residential transforms the property management landscape by providing professional association management services to over 9,000 residential communities across the United States and Canada.

Our dedication to associate satisfaction and growth is recognized by our Great Place to Work certification, exemplifying our commitment to fostering a positive and inclusive workplace culture. Our 19,000 associates can count on competitive salaries, top-tier medical, dental, and retirement benefits, career training, and support for continued professional development.

Experience exceptional service with a fulfilling career in property management with FirstService Residential.

To learn more about our company and culture, visit https://www.fsresidential.com/arizona/

 

Disclaimer:

The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties and responsibilities to this job at any time.

FirstService Residential is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.

Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances. All offers of employment with FirstService Residential are contingent upon a satisfactory background check.

 

 

Job title you are hiring for: Portfolio Community Manager

 

Job description:

 

Job Overview:

In conjunction with the Regional Manager and Board of Directors, the Portfolio Manager will manage the business of the associations assigned to deliver exceptional services and solutions that enhance the value of the property and the lifestyle of the residents. 

 

Compensation: $65k+ annually, depending on experience

FirstService Residential will compensate the successful candidate in accordance with the posted range. The salary or wage paid to the successful candidate will be commensurate with experience, education, and specific job responsibilities. For positions designated at a client's property, the salary or wage will also be premised upon the client's directive. The base pay range is subject to change and may be modified in the future.

 

Your Responsibilities:

• Responsible for operations and administrative management of assigned communities
• Recommend and implement procedures that ensure compliance with federal, state, and local laws as well as with all community association governing documents and policies
• Track non-compliance/violation issues, send appropriate notices according to established policies
• Manage architectural control process ensuring compliance with established design guidelines and policies for design review
• Inspect building and exterior common areas, building systems, landscape and other common amenities and then ensure necessary repair and maintenance activities are conducted in a timely manner
• Establish, draft, execute and supervise community annual budget, manage capital improvements, review monthly financial statements, prepare variance reporting, monitor community A/P, delinquent accounts, approve and code all vendor invoices
• Secure competitive contract bids, present comparative bid reviews, supervise and ensure compliance of all executed contract terms and conditions and oversee community and contractor liability insurance requirements
• Review monthly financials with the Regional Director and Board when necessary
• Plan, organize and assist the Board in conducting Board and annual membership meetings

 

Skills and Qualifications:

• Financial Literacy
• Exceptional interpersonal and communication skills resulting in strong working relationships
• Affinity for problem solving with the ability to work through change
• Able to identify issues and resolve before problems arise
• Able to work independently with little supervision
• Superb judgment and decision-making skills
• Able to prioritize and adjust to incoming demands

 

Education and Experience

• 3+ years of HOA management experience with CMCA certification preferred
• Property management experience preferred

 

Physical Requirements:

• Sit at a desk using a computer in an office setting
• Walk and move throughout the community common areas and facilities
• Sit and stand for moderate periods of tim

 

Supervisory Responsibility: Yes

Work Hours: Monday – Friday, 8a – 5p with some evenings and weekends.

Travel Requirements: Some local travel with use of personal vehicle.

 

What We Offer:

• 11 company paid holidays
• Paid volunteer time
• Paid sick and vacation time
• Medical, dental, vision
• HSA and FSA
• Company paid life insurance and Employee Assistance Plan
• Supplemental life, disability, accident, critical illness, hospital indemnity
• Identity theft, legal services
• Pet insurance
• 401(k) with company match

 

About us:

FirstService Residential transforms the property management landscape by providing professional association management services to over 9,000 residential communities across the United States and Canada.

Our dedication to associate satisfaction and growth is recognized by our Great Place to Work certification, exemplifying our commitment to fostering a positive and inclusive workplace culture. Our 19,000 associates can count on competitive salaries, top-tier medical, dental, and retirement benefits, career training, and support for continued professional development.

Experience exceptional service with a fulfilling career in property management with FirstService Residential.

To learn more about our company and culture, visit https://www.fsresidential.com/arizona/

 

Disclaimer:

The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties and responsibilities to this job at any time.

FirstService Residential is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.

Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances. All offers of employment with FirstService Residential are contingent upon a satisfactory background check.

 

 

 

Job title you are hiring for: General Manager

 

Job description:

 

Job Overview:

In conjunction with the Board of Directors, manage the business of the association to deliver exceptional services and solutions that enhance the value of the property and the lifestyle of the residents.  

 

Compensation: $80k+ annually, based on experience

FirstService Residential will compensate the successful candidate in accordance with the posted range. The salary or wage paid to the successful candidate will be commensurate with experience, education, and specific job responsibilities. For positions designated at a client's property, the salary or wage will also be premised upon the client's directive. The base pay range is subject to change and may be modified in the future.

 

Your Responsibilities:

• Review monthly financials with the Regional Director and Board when necessary
• Plan, organize and assist the Board in conducting Board and annual membership meetings
• Attend Board of Directors meetings, club and committee meetings as required
• Review incident reports, respond and implement timely solutions
• Identify, coordinate, and market all community events, programs, and services
• Communicate with residents to address homeowner concerns and assist in dispute resolution
• Coordinate with vendors and contractors for repairs and maintenance requests to ensure work is completed on time and within budget
• Recommend and implement procedures that ensure compliance with federal, state, and local laws as well as with all community association governing documents and policies
• Establish, draft, execute and supervise community annual budget, manage capital improvements, review monthly financial statements, prepare variance reporting, monitor community A/P, delinquent accounts, approve and code all vendor invoices 
• Oversee the regular maintenance and inspection of elevators and other essential building systems to ensure safety and functionality
• Track non-compliance/violation issues, send appropriate notices according to established policies
• Inspect building and exterior common areas, building systems, landscape and other common amenities and then ensure necessary repair and maintenance activities are conducted in a timely manner

 

Skills and Qualifications:

• Proficient with MS Office suite
• Tremendous listener with the ability to diffuse tense situations
• Able to identify issues and resolve before problems arise
• Highly detail-oriented and thorough, ensuring accuracy and completeness in all work
• Exceptional interpersonal skills to cultivate strong working relationships and promote teamwork
• Excellent verbal and written communication skills, with the ability to clearly convey information and ideas
• Collaborative and cooperative, working effectively with colleagues and stakeholders to achieve common goals
• Effective leader and motivator, inspiring others to achieve their best and providing guidance and support to team members

 

Education and Experience:

• Bachelors degree preferred
• CCAM or CMCA designation preferred
• 5+ years of HOA management experience required
• 5+ years managing others

 

Physical Requirements:

• Walk and move throughout the community common areas and facilities
• Sit and stand for moderate periods of time
• Sit at a desk using a computer in an office setting

 

Supervisory Responsibility: Yes

Work Hours: Monday – Friday, 8a – 5p with some evenings and weekends.

Travel Requirements: Some local travel with use of personal vehicle.

 

What We Offer:

• 11 company paid holidays
• Paid volunteer time
• Paid sick and vacation time
• Medical, dental, vision
• HSA and FSA
• Company paid life insurance and Employee Assistance Plan
• Supplemental life, disability, accident, critical illness, hospital indemnity
• Identity theft, legal services
• Pet insurance
• 401(k) with company match

 

About us:

FirstService Residential transforms the property management landscape by providing professional association management services to over 9,000 residential communities across the United States and Canada.

Our dedication to associate satisfaction and growth is recognized by our Great Place to Work certification, exemplifying our commitment to fostering a positive and inclusive workplace culture. Our 19,000 associates can count on competitive salaries, top-tier medical, dental, and retirement benefits, career training, and support for continued professional development.

Experience exceptional service with a fulfilling career in property management with FirstService Residential.

To learn more about our company and culture, visit https://www.fsresidential.com/arizona/

 

Disclaimer:

The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties and responsibilities to this job at any time.

FirstService Residential is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.

Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances. All offers of employment with FirstService Residential are contingent upon a satisfactory background check.

 

 

Job title you are hiring for: Maintenance Technician

 

Job description:

 

Job Overview:

As a Maintenance Technician, you will Perform general maintenance tasks including general clean up, painting, building and equipment maintenance and repairs, ensuring systems are properly maintained and operational and the community is kept safe and clean.​

 

Compensation: $21+ per hour, based on experience

FirstService Residential will compensate the successful candidate in accordance with the posted range. The salary or wage paid to the successful candidate will be commensurate with experience, education, and specific job responsibilities. For positions designated at a client's property, the salary or wage will also be premised upon the client's directive. The base pay range is subject to change and may be modified in the future.

 

Your Responsibilities:

• ​​​​Perform general maintenance (plumbing, electrical, HVAC repair, painting, drywall repair, pressure washing) on buildings, systems, common areas and amenities
• Maintain recreational amenities (i.e. lounge areas, outdoor fire pit, fenced dog park, rooftop terraces)
• Conduct routine inspections
• Complete preventative maintenance tasks
• Maintain pool features, pumps, and filters
• Balance Ph levels in pools and water features
• Complete grounds work to keep the outside of the community safe, clean and free of debris
• Assist in maintaining the grounds, common areas and amenities by picking up trash and debris
• Maintain tools and equipment
• Complete maintenance reports, documentation, records, and other necessary paperwork
• Respond to emergencies as needed which may include weekends, holidays, or overnight

 

Skills and Qualifications:

• Strong communications skills (including written).
• ​Proven initiative and strong work ethic. Must successfully pass a pre-employment 7-year criminal investigation and drug screening.
• ​Must have general knowledge of building mechanics, plumbing, HVAC, and electrical
• ​EPA 608 Certification HIGHLY preferred or be willing to obtain

 

Education and Experience:

• HOA residential maintenance OR equivalent: 2 years (Preferred)
• Property OR High-Rise Management OR equivalent: 2 years (Preferred)
• Excellent handyman skills, including maintenance in electrical, plumbing, and HVAC (2 years Preferred)

 

Physical Requirements:

• Perform any range of special projects, tasks and other related duties as assigned
• Able to lift to 50+ pounds

 

Work Hours: Typical schedule is Monday – Friday, 7a – 4p .

 

What We Offer:

• 11 company paid holidays
• Paid volunteer time
• Paid sick and vacation time
• Medical, dental, vision
• HSA and FSA
• Company paid life insurance and Employee Assistance Plan
• Supplemental life, disability, accident, critical illness, hospital indemnity
• Identity theft, legal services
• Pet insurance
• 401(k) with company match

 

About Us:

FirstService Residential transforms the property management landscape by providing professional association management services to over 9,000 residential communities across the United States and Canada.

Our dedication to associate satisfaction and growth is recognized by our Great Place to Work certification, exemplifying our commitment to fostering a positive and inclusive workplace culture. Our 19,000 associates can count on competitive salaries, top-tier medical, dental, and retirement benefits, career training, and support for continued professional development.

Experience exceptional service with a fulfilling career in property management with FirstService Residential.

To learn more about our company and culture, visit https://www.fsresidential.com/arizona/

 

Disclaimer:

The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties and responsibilities to this job at any time.

FirstService Residential is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.

Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances. All offers of employment with FirstService Residential are contingent upon a satisfactory background check.

 

 

Job title you are hiring for: Porter

 

Job description:

 

Job Overview:

As the community Porter, you will perform custodial duties to maintain the cleanliness of the buildings, amenities, and surrounding grounds.

 

Compensation: $17+ per hour based on experience

FirstService Residential will compensate the successful candidate in accordance with the posted range. The salary or wage paid to the successful candidate will be commensurate with experience, education, and specific job responsibilities. For positions designated at a client's property, the salary or wage will also be premised upon the client's directive. The base pay range is subject to change and may be modified in the future.

 

Your Responsibilities:

• Maintain the floors by sweeping, scrubbing, mopping, and waxing
• Perform general cleaning duties around common areas
• Keep pool area clear of any debris
• Set up, arrange and remove decorations for on site events and meetings
• Perform minor maintenance repairs such as replacing light fixtures, bulbs, power washing etc.
• Empty and clean trash receptacles as needed
• Clean, sanitize and supply restrooms
• Maintain all custodial equipment and re-order supplies as needed
• Ensure grounds are clean and orderly

 

Skills and Qualifications:

• Detail oriented
• Outstanding communication skills
• Exceptional interpersonal skills resulting in strong working relationships
• Able to work collaboratively and cooperatively
• Able to follow oral and written directions, keep accurate records, fill out logs and journals, and perform administrative operational functions.

 

Education and Experience:

• One (1) year experience of janitorial or custodial work is highly preferred
• Highschool Diploma or equivalent is preferred

 

Physical Requirements:

• Stand, sit, walk for extended periods of time may be required
• Able to safely lift up to 40-50 pounds following appropriate safety procedures

 

Work Hours: Typical schedule is Monday – Friday, 7a – 4p.

 

What We Offer:

• 11 company paid holidays
• Paid volunteer time
• Paid sick and vacation time
• Medical, dental, vision
• HSA and FSA
• Company paid life insurance and Employee Assistance Plan
• Supplemental life, disability, accident, critical illness, hospital indemnity
• Identity theft, legal services
• Pet insurance
• 401(k) with company match

 

About Us:

FirstService Residential transforms the property management landscape by providing professional association management services to over 9,000 residential communities across the United States and Canada.

Our dedication to associate satisfaction and growth is recognized by our Great Place to Work certification, exemplifying our commitment to fostering a positive and inclusive workplace culture. Our 19,000 associates can count on competitive salaries, top-tier medical, dental, and retirement benefits, career training, and support for continued professional development.

Experience exceptional service with a fulfilling career in property management with FirstService Residential.

To learn more about our company and culture, visit https://www.fsresidential.com/arizona/

 

Disclaimer:

The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties and responsibilities to this job at any time.

FirstService Residential is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.

Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances. All offers of employment with FirstService Residential are contingent upon a satisfactory background check.