Additional Job Description
BASIC FUNCTION & JOB DUTIES:
Successful maintenance team members thrive on providing exceptional service to all guests by maintaining the physical hotel property and grounds. They perform repairs and preventative maintenance for all areas of the property. They will enjoy the variety of plumbing, electrical, refrigeration, kitchen equipment, light carpentry, painting and HVAC system repair. Additional responsibilities include providing ongoing training to Maintenance Tech I team members and collaborating with management to recruit, interview and schedule for department needs.
Ensures an exceptional guest experience by providing courteous, friendly guest service through discovering and responding promptly and efficiently to inquiries, requests and complaints with a +1 Service Attitude. Contributes to maintaining a positive work environment at all times for our diverse team and guests.
GENERAL KNOWLEDGE, SKILL AND ABILITY:
Requires advanced knowledge of maintenance skills. Requires ability to handle all aspects of hotel maintenance. Requires ability to provide ongoing training for Maintenance Tech I team members. Knowledge of water chemistry, water testing, filtration, and mechanical operationsis required. Development, implementation and monitoring of programs that assures a safe facility and work environment that is in compliance with all appropriate regulations – ergonomic, emergency response, and injury prevention. Requires general knowledge of building maintenance to include minor electrical repair, and plumbing. Requires ability to receive written and verbal direction in English and speak English clearly. Requires ability to keep detailed records and reports. Requires self- motivation and organizational skills.Requires ability to be available for emergency repairs.
MENTAL AND PHYSICAL REQUIREMENTS:
EDUCATION: Requires knowledge, skill and mental development equivalent to completion of four years of high school, supplementedby 2 year degree from vocational school or 4 years’ experience in the hotel / service industry.
EXPERIENCE: Requires minimum of 1 year of experience in general
maintenance or related field.
ESSENTIAL FUNCTIONS: Requires ability to walk and stand during the work shift. Requires ability to lift up to 80 pounds occasionally throughout the work week, but may lift 25 - 35 pounds intermittently during work shift.
1.Reports to General Manager or Assistant General Manager.