Winston-Salem TEACH Resident Location: Winston-Salem, NC Stipend: $50,000 plus additional tuition support Degree: Master's degree awarded
About the Program: Winston-Salem TEACH is a leading educator preparation program focused on training passionate individuals committed to education. As a resident, you will engage in immersive, hands-on teaching experiences, receive mentorship from experienced educators, and contribute to the community while earning your Master’s degree at one of three partner Institution of Higher Education.
Position Overview: As a Winston-Salem TEACH Resident, you will work alongside veteran teachers in local schools, gaining real-world experience and developing the skills necessary to become a successful educator. You will participate in Master’s-level coursework and receive ongoing support as you navigate the rewards of teaching in one of our Winston-Salem/Forsyth County Schools partner schools. This role is ideal for individuals dedicated to making a meaningful impact in the lives of students and committed to the principles of equity.
Key Responsibilities:
Successfully complete Master’s coursework at one of our partner institutions.
Assist lead teachers in classroom instruction and management, first during a part-time fall internship and then a full-time spring internship.
Participate in bi-weekly seminars and professional development sessions.
Develop and implement lesson plans under the guidance of a mentor teacher.
Engage in reflective practice and contribute to the continuous improvement of teaching strategies.
Collaborate with peers, faculty, and school staff to support student learning and well-being.
Serve in a Title I WS/FCS school for three years after 14-months of your Master’s degree coursework.
Qualifications:
A Bachelor’s degree from an accredited institution.
A passion for teaching and a commitment to equity.
Strong communication and collaboration skills.
The ability to adapt to diverse classroom environments.
A desire to serve in Winston-Salem/Forsyth County Schools for three years after completing your Master’s degree.
Benefits:
$50,000 stipend plus additional tuition support.
Earn a Master’s degree from a respected partner institution.
Comprehensive mentorship and professional development opportunities.
A supportive community of educators dedicated to equity.
How to Apply: Interested candidates should submit an application on https://winstonsalemteach.com/apply/ . Application includes a resume, unofficial transcripts, and a brief paragraph summarizing their interest in teaching in Winston-Salem, NC.
Sep 16, 2024
Full time
Winston-Salem TEACH Resident Location: Winston-Salem, NC Stipend: $50,000 plus additional tuition support Degree: Master's degree awarded
About the Program: Winston-Salem TEACH is a leading educator preparation program focused on training passionate individuals committed to education. As a resident, you will engage in immersive, hands-on teaching experiences, receive mentorship from experienced educators, and contribute to the community while earning your Master’s degree at one of three partner Institution of Higher Education.
Position Overview: As a Winston-Salem TEACH Resident, you will work alongside veteran teachers in local schools, gaining real-world experience and developing the skills necessary to become a successful educator. You will participate in Master’s-level coursework and receive ongoing support as you navigate the rewards of teaching in one of our Winston-Salem/Forsyth County Schools partner schools. This role is ideal for individuals dedicated to making a meaningful impact in the lives of students and committed to the principles of equity.
Key Responsibilities:
Successfully complete Master’s coursework at one of our partner institutions.
Assist lead teachers in classroom instruction and management, first during a part-time fall internship and then a full-time spring internship.
Participate in bi-weekly seminars and professional development sessions.
Develop and implement lesson plans under the guidance of a mentor teacher.
Engage in reflective practice and contribute to the continuous improvement of teaching strategies.
Collaborate with peers, faculty, and school staff to support student learning and well-being.
Serve in a Title I WS/FCS school for three years after 14-months of your Master’s degree coursework.
Qualifications:
A Bachelor’s degree from an accredited institution.
A passion for teaching and a commitment to equity.
Strong communication and collaboration skills.
The ability to adapt to diverse classroom environments.
A desire to serve in Winston-Salem/Forsyth County Schools for three years after completing your Master’s degree.
Benefits:
$50,000 stipend plus additional tuition support.
Earn a Master’s degree from a respected partner institution.
Comprehensive mentorship and professional development opportunities.
A supportive community of educators dedicated to equity.
How to Apply: Interested candidates should submit an application on https://winstonsalemteach.com/apply/ . Application includes a resume, unofficial transcripts, and a brief paragraph summarizing their interest in teaching in Winston-Salem, NC.
What You’ll be Doing
Do you have a passion for helping others navigate through their online banking needs? Whether it’s getting answers for customers quickly, consulting on products, or finding resolutions for their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one.
During a Typical Day, You’ll
Answer questions about products via phone while providing website navigation support and assisting with the application process
Access multiple electronic systems at once and document steps taken to efficiently and accurately complete the request
Meet established goals for all performance metrics including call quality, productivity, and schedule adherence
Participate in projects or process improvements to drive operational excellence
What You Bring to the Role
1 year of customer service experience
High school diploma or equivalent
Recognize, apply and explain your product or service knowledge
Computer experience
Proficient with Microsoft Suite (including Word, Excel, PowerPoint, and Outlook)
What You Can Expect
Supportive of your career and professional development
An inclusive culture and community minded organization where giving back is encouraged
A global team of curious lifelong learners guided by our company values
Base wage of $19 per hour plus performance bonus opportunities
And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives
Visit www.hellottecbenefits.com for more information.
A Bit More About Your Role
We’re committed to ensuring you have the skills and support to be successful in your role throughout your career. From your first day in training, through individualized webcam-enabled, engagement and coaching, on into 1000s of free courses to support your career growth wherever that may take you. And we know that you bring with you the one necessary ingredient that can’t be taught – a caring and supportive nature that will shine through as you help customers. Our TTEC community is here for you as one dynamic, global family.
You'll report to a Team lead. You'll contribute to the success of the customer experience and the overall success of the team.
Aug 22, 2024
Full time
What You’ll be Doing
Do you have a passion for helping others navigate through their online banking needs? Whether it’s getting answers for customers quickly, consulting on products, or finding resolutions for their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one.
During a Typical Day, You’ll
Answer questions about products via phone while providing website navigation support and assisting with the application process
Access multiple electronic systems at once and document steps taken to efficiently and accurately complete the request
Meet established goals for all performance metrics including call quality, productivity, and schedule adherence
Participate in projects or process improvements to drive operational excellence
What You Bring to the Role
1 year of customer service experience
High school diploma or equivalent
Recognize, apply and explain your product or service knowledge
Computer experience
Proficient with Microsoft Suite (including Word, Excel, PowerPoint, and Outlook)
What You Can Expect
Supportive of your career and professional development
An inclusive culture and community minded organization where giving back is encouraged
A global team of curious lifelong learners guided by our company values
Base wage of $19 per hour plus performance bonus opportunities
And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives
Visit www.hellottecbenefits.com for more information.
A Bit More About Your Role
We’re committed to ensuring you have the skills and support to be successful in your role throughout your career. From your first day in training, through individualized webcam-enabled, engagement and coaching, on into 1000s of free courses to support your career growth wherever that may take you. And we know that you bring with you the one necessary ingredient that can’t be taught – a caring and supportive nature that will shine through as you help customers. Our TTEC community is here for you as one dynamic, global family.
You'll report to a Team lead. You'll contribute to the success of the customer experience and the overall success of the team.
What You’ll be Doing
Do you have a passion for helping others navigate through their online banking needs? Whether it’s getting answers for customers quickly, consulting on products, or finding resolutions for their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one.
During a Typical Day, You’ll
Answer questions about products via phone while providing website navigation support and assisting with the application process
Access multiple electronic systems at once and document steps taken to efficiently and accurately complete the request
Meet established goals for all performance metrics including call quality, productivity, and schedule adherence
Participate in projects or process improvements to drive operational excellence
What You Bring to the Role
1 year of customer service experience
High school diploma or equivalent
Recognize, apply and explain your product or service knowledge
Computer experience
Proficient with Microsoft Suite (including Word, Excel, PowerPoint, and Outlook)
What You Can Expect
Supportive of your career and professional development
An inclusive culture and community minded organization where giving back is encouraged
A global team of curious lifelong learners guided by our company values
Base wage of $19 per hour plus performance bonus opportunities
And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives
Visit www.hellottecbenefits.com for more information.
A Bit More About Your Role
We’re committed to ensuring you have the skills and support to be successful in your role throughout your career. From your first day in training, through individualized webcam-enabled, engagement and coaching, on into 1000s of free courses to support your career growth wherever that may take you. And we know that you bring with you the one necessary ingredient that can’t be taught – a caring and supportive nature that will shine through as you help customers. Our TTEC community is here for you as one dynamic, global family.
You'll report to a Team lead. You'll contribute to the success of the customer experience and the overall success of the team.
Aug 22, 2024
Full time
What You’ll be Doing
Do you have a passion for helping others navigate through their online banking needs? Whether it’s getting answers for customers quickly, consulting on products, or finding resolutions for their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one.
During a Typical Day, You’ll
Answer questions about products via phone while providing website navigation support and assisting with the application process
Access multiple electronic systems at once and document steps taken to efficiently and accurately complete the request
Meet established goals for all performance metrics including call quality, productivity, and schedule adherence
Participate in projects or process improvements to drive operational excellence
What You Bring to the Role
1 year of customer service experience
High school diploma or equivalent
Recognize, apply and explain your product or service knowledge
Computer experience
Proficient with Microsoft Suite (including Word, Excel, PowerPoint, and Outlook)
What You Can Expect
Supportive of your career and professional development
An inclusive culture and community minded organization where giving back is encouraged
A global team of curious lifelong learners guided by our company values
Base wage of $19 per hour plus performance bonus opportunities
And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives
Visit www.hellottecbenefits.com for more information.
A Bit More About Your Role
We’re committed to ensuring you have the skills and support to be successful in your role throughout your career. From your first day in training, through individualized webcam-enabled, engagement and coaching, on into 1000s of free courses to support your career growth wherever that may take you. And we know that you bring with you the one necessary ingredient that can’t be taught – a caring and supportive nature that will shine through as you help customers. Our TTEC community is here for you as one dynamic, global family.
You'll report to a Team lead. You'll contribute to the success of the customer experience and the overall success of the team.
Wake County Sheriff’s Office
Raleigh, NC 27601, USA
: Tasks vary depending upon the role and assignment assigned. Responsibilities can include safety and security, patrol, courthouse assignments, special operations, answering phones, interacting with the public, working with computers.
Aug 04, 2024
Full time
: Tasks vary depending upon the role and assignment assigned. Responsibilities can include safety and security, patrol, courthouse assignments, special operations, answering phones, interacting with the public, working with computers.
Analytical Quality Assurance Specialist Monroe NC
Quality Control Analyst Monroe NC
· Utilities Mechanic Monroe NC
· Senior IT Associate Monroe NC
· Microbiology Analyst Monroe NC
· Microbiology Manager Monroe NC
· Manager, QA Validation Monroe NC
· Quality Assurance Specialist, Document Control Monroe NC
· Senior Specialist, MSAT Monroe NC
Jun 06, 2024
Full time
Analytical Quality Assurance Specialist Monroe NC
Quality Control Analyst Monroe NC
· Utilities Mechanic Monroe NC
· Senior IT Associate Monroe NC
· Microbiology Analyst Monroe NC
· Microbiology Manager Monroe NC
· Manager, QA Validation Monroe NC
· Quality Assurance Specialist, Document Control Monroe NC
· Senior Specialist, MSAT Monroe NC
The Intensive In-home Coordinator will assist in the day-to-day coordination of the Intensive In-Home program and will provide brief behavioral and emotional services to children and their families within a community-based model. The coordinator is a member of a 3-person team, with a maximum case load of 12 families in providing such services; conducts skill-building activities, provides parenting education, intervenes during a crisis, provides on-call coverage within the intensive in-home team 24/7/365. Responds appropriately and timely to crisis situations; develops, reviews, and follows individual Person Centered Plans with the Child and Family Teams for each child on their caseload. Provides psycho education to children and families; facilitates effective step-down to less restrictive services and increased reliance on natural supports over time. Collaborates, coordinates and advocates with collateral agencies and natural supports in order to meet family and consumer needs in all domains. Services are provided in the client’s home, school, and community settings, under the direction of the Intensive In-home Therapist.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE This position requires the credentials of Qualified Professional (QP). One year of documented experience with the child/adolescent mental health population is required. Proficiency in Microsoft Office applications.
CERTIFICATES, LICENSES, REGISTRATIONS and TRAINING Completion of minimum hours of service definitions training including but not limited to Cognitive Behavior Therapy, Person Centered Planning Instructional Elements, Person Centered Thinking, Introductory to Motivational Interviewing, Crisis Response, System of Care and Intensive In Home Service Definition Training within the appropriate timeframes as defined by the Service Definition; completion of ongoing refresher trainer as described by Service Definition Valid NC or SC Driver's license.
PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
May 26, 2024
Full time
The Intensive In-home Coordinator will assist in the day-to-day coordination of the Intensive In-Home program and will provide brief behavioral and emotional services to children and their families within a community-based model. The coordinator is a member of a 3-person team, with a maximum case load of 12 families in providing such services; conducts skill-building activities, provides parenting education, intervenes during a crisis, provides on-call coverage within the intensive in-home team 24/7/365. Responds appropriately and timely to crisis situations; develops, reviews, and follows individual Person Centered Plans with the Child and Family Teams for each child on their caseload. Provides psycho education to children and families; facilitates effective step-down to less restrictive services and increased reliance on natural supports over time. Collaborates, coordinates and advocates with collateral agencies and natural supports in order to meet family and consumer needs in all domains. Services are provided in the client’s home, school, and community settings, under the direction of the Intensive In-home Therapist.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE This position requires the credentials of Qualified Professional (QP). One year of documented experience with the child/adolescent mental health population is required. Proficiency in Microsoft Office applications.
CERTIFICATES, LICENSES, REGISTRATIONS and TRAINING Completion of minimum hours of service definitions training including but not limited to Cognitive Behavior Therapy, Person Centered Planning Instructional Elements, Person Centered Thinking, Introductory to Motivational Interviewing, Crisis Response, System of Care and Intensive In Home Service Definition Training within the appropriate timeframes as defined by the Service Definition; completion of ongoing refresher trainer as described by Service Definition Valid NC or SC Driver's license.
PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Alliance Fleet is a national sales, distribution, and installation center for truck equipment and accessories in Mooresville, NC. We are seeking an Assembly Technician to focus on mechanical assembly of products. This position entails putting parts together properly and requires the ability to be solution oriented.
Essential Job Functions:
Assembly operations on truck equipment to create consistent quality products.
Organize and track stock of assembly parts.
Do what is needed to maintain proper workflow.
Maintain organized workstation and proper condition of equipment.
Troubleshooting as needed.
Qualifications:
Highschool Diploma or equivalent and 4 years work experience in mechanical assembly
Mechanical Abilities to troubleshoot and identify issues relating to parts and assembly
Ability to read and understand manuals
Have good communication skills to troubleshoot work
Demonstrate ability to improve on efficiency, speed, and workflow
Ability to complete work assigned by the supervisor and handle autonomy.
Physical Requirements:
Prolonged periods of sitting or standing
Be able to lift up to 50lbs
Alliance Fleet has multiple locations in the US and is looking for LONG TERM employees that will have opportunities to advance. This is for full time employment with the potential for overtime.
*Candidates who have experience with spray-in bedliners and/or vehicle painting will be especially considered!
May 21, 2024
Full time
Alliance Fleet is a national sales, distribution, and installation center for truck equipment and accessories in Mooresville, NC. We are seeking an Assembly Technician to focus on mechanical assembly of products. This position entails putting parts together properly and requires the ability to be solution oriented.
Essential Job Functions:
Assembly operations on truck equipment to create consistent quality products.
Organize and track stock of assembly parts.
Do what is needed to maintain proper workflow.
Maintain organized workstation and proper condition of equipment.
Troubleshooting as needed.
Qualifications:
Highschool Diploma or equivalent and 4 years work experience in mechanical assembly
Mechanical Abilities to troubleshoot and identify issues relating to parts and assembly
Ability to read and understand manuals
Have good communication skills to troubleshoot work
Demonstrate ability to improve on efficiency, speed, and workflow
Ability to complete work assigned by the supervisor and handle autonomy.
Physical Requirements:
Prolonged periods of sitting or standing
Be able to lift up to 50lbs
Alliance Fleet has multiple locations in the US and is looking for LONG TERM employees that will have opportunities to advance. This is for full time employment with the potential for overtime.
*Candidates who have experience with spray-in bedliners and/or vehicle painting will be especially considered!
Job Summary:
The HVAC Installation Technician will be responsible for installing and repairing various air quality systems. Their main duties include locating and diagnosing maintenance problems on equipment, conducting warranty services and quickly performing emergency repairs on certain equipment items.
Key Results Areas:
Installation of all types of new HVAC heating, ventilation and air conditioning systems with exceptional attention to detail
Installation of ductwork-metal and flex, in light commercial and residential buildings
Ensure connections of all gas lines to heating equipment/fixtures is properly done
Determine a bill of materials needed for a HVAC job, pre-measuring, duct design as necessary
Perform all stages for startups on new construction
Perform installation of copper refrigeration lines to air conditioning units, including brazing and soldering
Familiarity with the different manufacturers and types of equipment, the startup and operation
Confirm that each job is permitted (by management) before job begins and that each job is installed to code for a successful pass by inspection official
Complete and turn in appropriate quality checklist on every job
Leave every jobsite cleaned up and better than it was upon arrival
Educate customers on the operation of their new system, thermostat(s) and filter size(s)
Mentor our field apprentices and be a willing participant in training programs offered by Cornerstone Comfort and our vendors/partners for career development and advancement
Respect all safety and environmental policies and procedures
Demonstrate and hold in high regard Cornerstone Comfort’s core values and mission in your daily duties and interactions with fellow team members, vendors, the general public and most importantly-our customers
Other duties as assigned
Requirements
To be successful in this role, your Core Values must align with ours:
Start With Curiosity-Show genuine interest. Search more. Participate. Create. Don’t ever rest in the belief that you have it all figured out - always be looking forward to what is next.
Foster an Abundance Mindset-Opportunities are created not taken. Increase the size of the pie. Be thirsty for wisdom, eager for opportunity and accountable for improvement.
Fight For Simplicity-Keep it simple & consistent. Focus on how things should be done every time.
Be Bold Not Reckless-Use teamwork, candor, and a bias for action to make decisions. Seize the opportunity to serve the needs of our customers and one another. Feel empowered to put all other values into action.
Show Grit-Overcome obstacles & persevere with passion. Challenges are an opportunity to grow & learn.
Requirements:
Basic wiring, ductwork, gas piping, venting and copper brazing experience
Professional appearance and communication skills
Personal tools needed to perform work
Positive attitude and enthusiasm towards learning new skills and a mindset of getting the job done
Self-starter with the ability to work with little or no supervision within a team focused environment
Ability to pass a criminal background check
Available to work overtime with the occasional weekend install as necessary
Education & Experience:
High school or equivalent (Required)
3-5 years residential and/or commercial HVAC installation experience (Required)
EPA Certification or willingness to obtain certification (Required)
HVAC: 1 year (Prefered)
Driver's License with clean record (Required)
Work authorization (Required)
EPA Type II (Preferred)
Physical Requirements:
Ability to meet the physical demands-lifting, carrying, walking, crawling, standing, stooping, sitting and climbing for prolonged periods of time
Working conditions will include rooftops, concrete structures, ceilings, crawlspaces, attics, basements, extreme weather conditions, etc.
May 20, 2024
Full time
Job Summary:
The HVAC Installation Technician will be responsible for installing and repairing various air quality systems. Their main duties include locating and diagnosing maintenance problems on equipment, conducting warranty services and quickly performing emergency repairs on certain equipment items.
Key Results Areas:
Installation of all types of new HVAC heating, ventilation and air conditioning systems with exceptional attention to detail
Installation of ductwork-metal and flex, in light commercial and residential buildings
Ensure connections of all gas lines to heating equipment/fixtures is properly done
Determine a bill of materials needed for a HVAC job, pre-measuring, duct design as necessary
Perform all stages for startups on new construction
Perform installation of copper refrigeration lines to air conditioning units, including brazing and soldering
Familiarity with the different manufacturers and types of equipment, the startup and operation
Confirm that each job is permitted (by management) before job begins and that each job is installed to code for a successful pass by inspection official
Complete and turn in appropriate quality checklist on every job
Leave every jobsite cleaned up and better than it was upon arrival
Educate customers on the operation of their new system, thermostat(s) and filter size(s)
Mentor our field apprentices and be a willing participant in training programs offered by Cornerstone Comfort and our vendors/partners for career development and advancement
Respect all safety and environmental policies and procedures
Demonstrate and hold in high regard Cornerstone Comfort’s core values and mission in your daily duties and interactions with fellow team members, vendors, the general public and most importantly-our customers
Other duties as assigned
Requirements
To be successful in this role, your Core Values must align with ours:
Start With Curiosity-Show genuine interest. Search more. Participate. Create. Don’t ever rest in the belief that you have it all figured out - always be looking forward to what is next.
Foster an Abundance Mindset-Opportunities are created not taken. Increase the size of the pie. Be thirsty for wisdom, eager for opportunity and accountable for improvement.
Fight For Simplicity-Keep it simple & consistent. Focus on how things should be done every time.
Be Bold Not Reckless-Use teamwork, candor, and a bias for action to make decisions. Seize the opportunity to serve the needs of our customers and one another. Feel empowered to put all other values into action.
Show Grit-Overcome obstacles & persevere with passion. Challenges are an opportunity to grow & learn.
Requirements:
Basic wiring, ductwork, gas piping, venting and copper brazing experience
Professional appearance and communication skills
Personal tools needed to perform work
Positive attitude and enthusiasm towards learning new skills and a mindset of getting the job done
Self-starter with the ability to work with little or no supervision within a team focused environment
Ability to pass a criminal background check
Available to work overtime with the occasional weekend install as necessary
Education & Experience:
High school or equivalent (Required)
3-5 years residential and/or commercial HVAC installation experience (Required)
EPA Certification or willingness to obtain certification (Required)
HVAC: 1 year (Prefered)
Driver's License with clean record (Required)
Work authorization (Required)
EPA Type II (Preferred)
Physical Requirements:
Ability to meet the physical demands-lifting, carrying, walking, crawling, standing, stooping, sitting and climbing for prolonged periods of time
Working conditions will include rooftops, concrete structures, ceilings, crawlspaces, attics, basements, extreme weather conditions, etc.
Analytical Quality Assurance Specialist Monroe NC
Quality Control Analyst Monroe NC
· Utilities Mechanic Monroe NC
· Senior IT Associate Monroe NC
· Microbiology Analyst Monroe NC
· Microbiology Manager Monroe NC
· Manager, QA Validation Monroe NC
· Quality Assurance Specialist, Document Control Monroe NC
· Senior Specialist, MSAT Monroe NC
Job description: Can be found on Glenmark Careers page
https://glenmarkpharma-us.com/careers-at-glenmark/career-search/
May 19, 2024
Full time
Analytical Quality Assurance Specialist Monroe NC
Quality Control Analyst Monroe NC
· Utilities Mechanic Monroe NC
· Senior IT Associate Monroe NC
· Microbiology Analyst Monroe NC
· Microbiology Manager Monroe NC
· Manager, QA Validation Monroe NC
· Quality Assurance Specialist, Document Control Monroe NC
· Senior Specialist, MSAT Monroe NC
Job description: Can be found on Glenmark Careers page
https://glenmarkpharma-us.com/careers-at-glenmark/career-search/
Power Probe Group, Inc. is expanding our Americas Regional headquarters in Charlotte, North Carolina. Please check out our newest Charlotte opportunity for an Automotive REPAIR Technical Support Specialist. If you have automotive repair experience, good customer service, and bilingual English/Spanish communication skills, we would love to talk to you!
What you will do for us: The Warranty and After-Sales and Technical Support Specialist is an individual contributor responsible for providing exceptional customer service and technical support to customers through channels of communication such as phone, emails, texting, and social media, ensuring customer satisfaction, answering customer’s questions about our products and usage of our tools, and resolving order processing issues promptly. This is the primary point of contact for technical support, warranty, and non-warranty claims process for our customers in North America, Mexico, and South America.
Duties/Responsibilities:
· Answers phone calls for the Charlotte Customer Support Department, including call transferring and responding to voicemails.
· Provide exceptional customer service and technical support to customers through communication channels such as phone, email, texting, and social media, ensuring customer satisfaction.
· Builds sustainable relationships and trust with customers and provides information about the RMA (Return Merchant Authorization) process, products, services, bill status, payments, and technical support.
· Able to provide accurate instructions over the phone and teach how to use our products to professionals and “Do it yourself” users.
· Enters purchase orders in SAP; verifies customer orders and order changes; ensures fulfillment and product delivery (DN creation in SAP).
· Resolves customer order issues like invoicing, credit memos, returns, repairs, and warranties.
· Works backlog reports and coordinates to expedite orders as needed.
· Maintains current and accurate customer records and updates account information as needed.
· Monitor and update open claims daily.
· Prepare PDF documents for scanning, uploading, and downloading.
· Study our line of products to understand uses, benefits, and troubleshooting.
· Performs other related duties as assigned.
Supervisory Responsibilities:
· None.
Required Skills/Abilities:
· Excellent oral communication skills, including active listening.
· Service-oriented and able to resolve customer complaints.
· Excellent written communication skills to respond to customer emails and texts professionally that reflects positively on the company.
· Strong analytical and problem-solving skills.
· Demonstrate the ability to analyze warranty claims and look for missing information or documentation to support the claim.
· Ability to work closely with department managers and other departments to collaborate to process claims. Maintain a positive team approach to work.
· Proficient use of computer applications, including MS Office products and Web-based applications and portals.
· Highly organized and detail-oriented with a high level of accuracy.
· Able to work independently with minimal supervision and have superior time management skills.
· SAP knowledge in the Sales process/ Order management is a plus.
· Must consistently report to work on time, work well with other employees to accomplish a common goal, and maintain a safe work environment.
· Ability to communicate and have a customer-centered orientation able to build the brand experience by providing Ultimate Tech Support.
Education and Experience:
· High school diploma or GED required.
· 1 - 2 years of customer service and data entry-related work experience required.
· 3-5 years of experience with electrical measuring tools in the automotive industry (Mechanic is a plus).
· Proficient in Microsoft Office Suite, including Excel, Outlook, and Teams.
· Experience with SAP is a plus (entering and processing sales orders)
· Bilingual required (English/Spanish).
Physical Requirements:
· Prolonged periods sitting at a desk, working on a computer, talking on the phone.
· Must be able to lift up to 15 pounds at a time.
· This role is based in Charlotte, NC, and requires daily office visits. It is not a remote position.
Job Details:
· Hours are 8:30 am to 5:30 pm Monday through Friday, with some flexibility on scheduling.
Benefits Offered
· Twelve (12) Paid Holidays + Birthday Holiday
· Generous PTO program
· Group medical, dental, and vision plans, Health Savings Account, and/or Health Care Flex Spending Account (based on which medical plan you choose)
· Company-paid group life insurance and AD&D plan
· Voluntary group life insurance and AD&D plan
· Voluntary short and long-term disability plans
· Voluntary Critical Illness and Accident plans
· 401(k) retirement savings plan with Company matching contributions
Local candidates preferred – Relocation assistance is not available for this role
Visa sponsorship is not available for this role
Equal Opportunity Employer
Pay: starting at $25.00 per hour and up depending upon experience
May 17, 2024
Full time
Power Probe Group, Inc. is expanding our Americas Regional headquarters in Charlotte, North Carolina. Please check out our newest Charlotte opportunity for an Automotive REPAIR Technical Support Specialist. If you have automotive repair experience, good customer service, and bilingual English/Spanish communication skills, we would love to talk to you!
What you will do for us: The Warranty and After-Sales and Technical Support Specialist is an individual contributor responsible for providing exceptional customer service and technical support to customers through channels of communication such as phone, emails, texting, and social media, ensuring customer satisfaction, answering customer’s questions about our products and usage of our tools, and resolving order processing issues promptly. This is the primary point of contact for technical support, warranty, and non-warranty claims process for our customers in North America, Mexico, and South America.
Duties/Responsibilities:
· Answers phone calls for the Charlotte Customer Support Department, including call transferring and responding to voicemails.
· Provide exceptional customer service and technical support to customers through communication channels such as phone, email, texting, and social media, ensuring customer satisfaction.
· Builds sustainable relationships and trust with customers and provides information about the RMA (Return Merchant Authorization) process, products, services, bill status, payments, and technical support.
· Able to provide accurate instructions over the phone and teach how to use our products to professionals and “Do it yourself” users.
· Enters purchase orders in SAP; verifies customer orders and order changes; ensures fulfillment and product delivery (DN creation in SAP).
· Resolves customer order issues like invoicing, credit memos, returns, repairs, and warranties.
· Works backlog reports and coordinates to expedite orders as needed.
· Maintains current and accurate customer records and updates account information as needed.
· Monitor and update open claims daily.
· Prepare PDF documents for scanning, uploading, and downloading.
· Study our line of products to understand uses, benefits, and troubleshooting.
· Performs other related duties as assigned.
Supervisory Responsibilities:
· None.
Required Skills/Abilities:
· Excellent oral communication skills, including active listening.
· Service-oriented and able to resolve customer complaints.
· Excellent written communication skills to respond to customer emails and texts professionally that reflects positively on the company.
· Strong analytical and problem-solving skills.
· Demonstrate the ability to analyze warranty claims and look for missing information or documentation to support the claim.
· Ability to work closely with department managers and other departments to collaborate to process claims. Maintain a positive team approach to work.
· Proficient use of computer applications, including MS Office products and Web-based applications and portals.
· Highly organized and detail-oriented with a high level of accuracy.
· Able to work independently with minimal supervision and have superior time management skills.
· SAP knowledge in the Sales process/ Order management is a plus.
· Must consistently report to work on time, work well with other employees to accomplish a common goal, and maintain a safe work environment.
· Ability to communicate and have a customer-centered orientation able to build the brand experience by providing Ultimate Tech Support.
Education and Experience:
· High school diploma or GED required.
· 1 - 2 years of customer service and data entry-related work experience required.
· 3-5 years of experience with electrical measuring tools in the automotive industry (Mechanic is a plus).
· Proficient in Microsoft Office Suite, including Excel, Outlook, and Teams.
· Experience with SAP is a plus (entering and processing sales orders)
· Bilingual required (English/Spanish).
Physical Requirements:
· Prolonged periods sitting at a desk, working on a computer, talking on the phone.
· Must be able to lift up to 15 pounds at a time.
· This role is based in Charlotte, NC, and requires daily office visits. It is not a remote position.
Job Details:
· Hours are 8:30 am to 5:30 pm Monday through Friday, with some flexibility on scheduling.
Benefits Offered
· Twelve (12) Paid Holidays + Birthday Holiday
· Generous PTO program
· Group medical, dental, and vision plans, Health Savings Account, and/or Health Care Flex Spending Account (based on which medical plan you choose)
· Company-paid group life insurance and AD&D plan
· Voluntary group life insurance and AD&D plan
· Voluntary short and long-term disability plans
· Voluntary Critical Illness and Accident plans
· 401(k) retirement savings plan with Company matching contributions
Local candidates preferred – Relocation assistance is not available for this role
Visa sponsorship is not available for this role
Equal Opportunity Employer
Pay: starting at $25.00 per hour and up depending upon experience
Check out our latest PTEN Innovation Award in the Diagnostics category! https://lnkd.in/e_GjECF4
Do you have a working knowledge of automotive equipment to develop our following innovative diagnostic tool to help automotive technicians and mechanics diagnose and repair vehicles quickly, easily, and confidently? Do you have strong project management skills? If so, we want to talk to you.
Overview: As a Product Development Project Manager for Power Probe Group, you will play a pivotal role in driving the success of our innovative product portfolio of automotive electrical diagnostic equipment. Working closely with the Sales and marketing team, Research and development, the factory, and international counterparts, you'll manage projects from ideation to delivery, ensuring alignment with market demands and company standards. Your expertise will be instrumental in collaborating with cross-functional teams to develop impactful solutions for automotive technicians.
Duties/Responsibilities:
Market Analysis and Opportunity Identification:
Analyze consumer needs, current market trends, and competitor offerings to identify differentiation opportunities.
Collaborate with Sales & Marketing teams to gather insights and feedback for product development.
Project Management and Documentation:
Document new product development proposals, including business cases, technical requirements, and ROI analysis.
Collaboration and Standardization:
Collaborate with regional product managers to align processes and best practices.
Serve as a trainer for internal teams and customers/technicians on our products.
Sales Support and Promotion:
Work closely with the Sales team to promote sales for both existing and new products.
Participate in launching new campaigns and maintain our product showroom in Charlotte, NC.
Technical Expertise and Support:
Provide reports of defects and diagnostics to manufacturers.
Travel to provide on-site training sessions and support as needed.
Product Information Management:
Maintain up-to-date product information for internal and external customers.
Act as Subject Matter Expert (SME) for existing and new products.
Qualifications:
High School Diploma or GED required;
Successful completion of an automotive technology program is strongly preferred; a Bachelor’s degree in engineering would be a plus.
Proven experience with automotive repair and working knowledge of automotive tools, including testing equipment.
Proven experience in product development project management within the automotive industry.
Strong analytical skills with the ability to assess market trends and consumer needs.
Excellent communication and collaboration abilities to work effectively with cross-functional teams.
Proficiency in documenting project proposals and technical requirements.
Willingness to travel approximately 25% for training sessions and support.
Note: This is an in-office position based in Charlotte, NC – not remote.
Visa Sponsorship is NOT available for this role.
Local candidates are preferred.
Equal Opportunity Employer
Supervisory Responsibility: None
Benefits:
Twelve (12) Paid Holidays + Birthday Holiday
Generous PTO program
Group medical, dental, and vision plans, Health Savings Account, and Health Care Flex Spending Account (based on which medical plan you choose)
Company-paid group life insurance and AD&D plan
Voluntary group life insurance and AD&D plan
Voluntary short and long-term disability plans
Voluntary Critical Illness and Accident plans
401(k) retirement savings plan with Company matching contributions
May 17, 2024
Full time
Check out our latest PTEN Innovation Award in the Diagnostics category! https://lnkd.in/e_GjECF4
Do you have a working knowledge of automotive equipment to develop our following innovative diagnostic tool to help automotive technicians and mechanics diagnose and repair vehicles quickly, easily, and confidently? Do you have strong project management skills? If so, we want to talk to you.
Overview: As a Product Development Project Manager for Power Probe Group, you will play a pivotal role in driving the success of our innovative product portfolio of automotive electrical diagnostic equipment. Working closely with the Sales and marketing team, Research and development, the factory, and international counterparts, you'll manage projects from ideation to delivery, ensuring alignment with market demands and company standards. Your expertise will be instrumental in collaborating with cross-functional teams to develop impactful solutions for automotive technicians.
Duties/Responsibilities:
Market Analysis and Opportunity Identification:
Analyze consumer needs, current market trends, and competitor offerings to identify differentiation opportunities.
Collaborate with Sales & Marketing teams to gather insights and feedback for product development.
Project Management and Documentation:
Document new product development proposals, including business cases, technical requirements, and ROI analysis.
Collaboration and Standardization:
Collaborate with regional product managers to align processes and best practices.
Serve as a trainer for internal teams and customers/technicians on our products.
Sales Support and Promotion:
Work closely with the Sales team to promote sales for both existing and new products.
Participate in launching new campaigns and maintain our product showroom in Charlotte, NC.
Technical Expertise and Support:
Provide reports of defects and diagnostics to manufacturers.
Travel to provide on-site training sessions and support as needed.
Product Information Management:
Maintain up-to-date product information for internal and external customers.
Act as Subject Matter Expert (SME) for existing and new products.
Qualifications:
High School Diploma or GED required;
Successful completion of an automotive technology program is strongly preferred; a Bachelor’s degree in engineering would be a plus.
Proven experience with automotive repair and working knowledge of automotive tools, including testing equipment.
Proven experience in product development project management within the automotive industry.
Strong analytical skills with the ability to assess market trends and consumer needs.
Excellent communication and collaboration abilities to work effectively with cross-functional teams.
Proficiency in documenting project proposals and technical requirements.
Willingness to travel approximately 25% for training sessions and support.
Note: This is an in-office position based in Charlotte, NC – not remote.
Visa Sponsorship is NOT available for this role.
Local candidates are preferred.
Equal Opportunity Employer
Supervisory Responsibility: None
Benefits:
Twelve (12) Paid Holidays + Birthday Holiday
Generous PTO program
Group medical, dental, and vision plans, Health Savings Account, and Health Care Flex Spending Account (based on which medical plan you choose)
Company-paid group life insurance and AD&D plan
Voluntary group life insurance and AD&D plan
Voluntary short and long-term disability plans
Voluntary Critical Illness and Accident plans
401(k) retirement savings plan with Company matching contributions
Wegmans Food Markets
Chapel Hill Road, Morrisville, NC, USA
Wegmans is now hiring for part-time and full-time positions throughout our stores! Our mission is to provide incredible service and help our customers live healthier, better lives through food. As a part of our team, you'll work with others to educate our customers and ensure the freshest items are available throughout the day. If your passions are food and working in a fast-paced environment, this could be the role for you!
Exhibit enthusiasm in the exceptional products we offer
Demonstrate your passion for food and share that knowledge with customers
Make a difference in a customer’s day and be the reason they return to our store
Become part of an energetic team where you can Do What You Love every day
May 09, 2024
Full time
Wegmans is now hiring for part-time and full-time positions throughout our stores! Our mission is to provide incredible service and help our customers live healthier, better lives through food. As a part of our team, you'll work with others to educate our customers and ensure the freshest items are available throughout the day. If your passions are food and working in a fast-paced environment, this could be the role for you!
Exhibit enthusiasm in the exceptional products we offer
Demonstrate your passion for food and share that knowledge with customers
Make a difference in a customer’s day and be the reason they return to our store
Become part of an energetic team where you can Do What You Love every day
Catering Event Chef
Roles and Responsibilities
· Follow prep lists in a quick, efficient, and accurate manner
· Label and stock ingredients on shelves so they are easily accessible to teammates
· Follow recipes and prepare food according to company standards
· Perform other kitchen duties as assigned
· Maintain a clean and orderly kitchen by washing dishes, sanitizing surfaces, taking out trash, etc.
· Complete your event pack out for your assigned event.
· Check out each component of your event’s menu with the FOH event manager
· Take instructions and assist with load in and load out duties.
· Properly pack ingredients/ menu items to ensure proper delivery to event.
· Complete all “on-premises” cooking, finishing, plating, and garnishing.
· Maintain all health and safety standards for personnel and safe food service.
· Be able to manage a timeline for an event from start to finish ensuring proper execution of menu chosen by the clients.
· Work with front of house managers to stay on track, execute special requests and go with the flow!
Qualifications and Education Requirements
· 2+ years of experience as a Chef in a catering setting (preferred)
· Ability to spot and resolve problems efficiently
· Capable of delegating multiple tasks
· Communication and leadership skills
· Keep up with cooking best practices
· Keep up with current culinary trends
Apr 24, 2024
Full time
Catering Event Chef
Roles and Responsibilities
· Follow prep lists in a quick, efficient, and accurate manner
· Label and stock ingredients on shelves so they are easily accessible to teammates
· Follow recipes and prepare food according to company standards
· Perform other kitchen duties as assigned
· Maintain a clean and orderly kitchen by washing dishes, sanitizing surfaces, taking out trash, etc.
· Complete your event pack out for your assigned event.
· Check out each component of your event’s menu with the FOH event manager
· Take instructions and assist with load in and load out duties.
· Properly pack ingredients/ menu items to ensure proper delivery to event.
· Complete all “on-premises” cooking, finishing, plating, and garnishing.
· Maintain all health and safety standards for personnel and safe food service.
· Be able to manage a timeline for an event from start to finish ensuring proper execution of menu chosen by the clients.
· Work with front of house managers to stay on track, execute special requests and go with the flow!
Qualifications and Education Requirements
· 2+ years of experience as a Chef in a catering setting (preferred)
· Ability to spot and resolve problems efficiently
· Capable of delegating multiple tasks
· Communication and leadership skills
· Keep up with cooking best practices
· Keep up with current culinary trends
The Senior MSAT/Process Engineer will support the GMP manufacturing of Humacyte’s unique HAV and related products with limited supervision and guidance. This role will collaborate effectively with personnel in Manufacturing, Engineering, Process Development, Quality Assurance, and Quality Control utilizing strong communication, technical expertise and influencing skills to maintain and improve manufacturing operations.
Remote Work Designation : Not Remote
Major Accountabilities:
Serves as a process expert in HAV production systems; able to fully understand the manufacturing process
Primary responsible person to ensure bioprocessing equipment is ready for use when required
Identifies technical issues on bioprocessing equipment and initiates activities to resolve the issue quickly. Identifies and implements procedures and activities to prevent the same issue from occurring.
Lead efforts in troubleshooting out-of-trend manufacturing processes, providing the intellectual, scientific and engineering leadership to identify and implement corrective actions
Provides guidance and is accountable for determining the root causes of equipment related deviations in a timely and conclusive manner.
Ensures deep understanding of standards of practice, process science and departmental policies through participation in training and development opportunities
Provides comprehensive training and guidance to operations staff
Partner with Process Development to ensure successful process transfer
Assist in equipment selection and design, qualification, and start up activities. Work with Bioprocessing to ensure robust procedures are utilized for operation of equipment
Develop and execute test protocols, vendor site visits, FAT/SAT, etc.
Work with the Validation team to develop and execute validation strategies
Identify continuous improvement opportunities in terms of cost savings, process robustness, and manufacturing efficiency gains
Special Competencies:
Possess a demonstrated proficiency working in a Process Engineering role with a clear understanding of GMP manufacturing
Possess a demonstrated technical foundation of cell- and tissue- based products
Strong Scientific and Engineering technical experience performing and supporting cell culture based bioprocessing activities, using adherent mammalian cells preferred
Experience supporting and troubleshooting single use bioprocessing technologies as well as fixed stainless steel bioprocessing equipment
Experience leading projects related to bioprocessing deviations, change control, process optimization, technical troubleshooting, and bioprocessing process changes
Works and leads well in a team environment
Strong experience working cross functionally within a BioPharma Bioprocessing organization
General Competencies:
Able to communicate effectively in English, both verbally and in writing
Possess a positive roll-up-the-sleeves attitude and optimistic outlook
Represents the organization in a positive and professional manner
Strong ability to work in a fast-paced team environment with fluctuating priorities, and collaborate effectively with others
Excellent organizational and time management skills with ability to set own priorities in a timely manner
High degree of flexibility and adaptability
Basic computer skills required, such as knowledge of MS Word, Excel, PowerPoint, and Outlook
Must be able to work as needed to meet tight deadlines and at peak periods
Self-motivated and organized critical thinker with solid interpersonal and business communication skills
Demonstrated ability to work in a cross functional team
Adheres to company and facility specific policies and procedures, including SOP, training and meeting requirements
Always observe safety precautions and regulations in all areas where duties are performed
Responsible for reporting all safety hazards and potential unsafe working conditions
Reports to work on time and as scheduled
Qualifications:
BS degree in relevant discipline, required.
Master’s degree or above in related discipline, preferred.
Background in chemical engineering, biochemical engineering, biotechnology, bioprocess, cell technology, biomedical engineering, cell therapy, tissue engineering, regenerative medicine, or process development required
10 years of relevant pharma or biotech industry experience, minimum 5 years GMP experience required
Apr 24, 2024
Full time
The Senior MSAT/Process Engineer will support the GMP manufacturing of Humacyte’s unique HAV and related products with limited supervision and guidance. This role will collaborate effectively with personnel in Manufacturing, Engineering, Process Development, Quality Assurance, and Quality Control utilizing strong communication, technical expertise and influencing skills to maintain and improve manufacturing operations.
Remote Work Designation : Not Remote
Major Accountabilities:
Serves as a process expert in HAV production systems; able to fully understand the manufacturing process
Primary responsible person to ensure bioprocessing equipment is ready for use when required
Identifies technical issues on bioprocessing equipment and initiates activities to resolve the issue quickly. Identifies and implements procedures and activities to prevent the same issue from occurring.
Lead efforts in troubleshooting out-of-trend manufacturing processes, providing the intellectual, scientific and engineering leadership to identify and implement corrective actions
Provides guidance and is accountable for determining the root causes of equipment related deviations in a timely and conclusive manner.
Ensures deep understanding of standards of practice, process science and departmental policies through participation in training and development opportunities
Provides comprehensive training and guidance to operations staff
Partner with Process Development to ensure successful process transfer
Assist in equipment selection and design, qualification, and start up activities. Work with Bioprocessing to ensure robust procedures are utilized for operation of equipment
Develop and execute test protocols, vendor site visits, FAT/SAT, etc.
Work with the Validation team to develop and execute validation strategies
Identify continuous improvement opportunities in terms of cost savings, process robustness, and manufacturing efficiency gains
Special Competencies:
Possess a demonstrated proficiency working in a Process Engineering role with a clear understanding of GMP manufacturing
Possess a demonstrated technical foundation of cell- and tissue- based products
Strong Scientific and Engineering technical experience performing and supporting cell culture based bioprocessing activities, using adherent mammalian cells preferred
Experience supporting and troubleshooting single use bioprocessing technologies as well as fixed stainless steel bioprocessing equipment
Experience leading projects related to bioprocessing deviations, change control, process optimization, technical troubleshooting, and bioprocessing process changes
Works and leads well in a team environment
Strong experience working cross functionally within a BioPharma Bioprocessing organization
General Competencies:
Able to communicate effectively in English, both verbally and in writing
Possess a positive roll-up-the-sleeves attitude and optimistic outlook
Represents the organization in a positive and professional manner
Strong ability to work in a fast-paced team environment with fluctuating priorities, and collaborate effectively with others
Excellent organizational and time management skills with ability to set own priorities in a timely manner
High degree of flexibility and adaptability
Basic computer skills required, such as knowledge of MS Word, Excel, PowerPoint, and Outlook
Must be able to work as needed to meet tight deadlines and at peak periods
Self-motivated and organized critical thinker with solid interpersonal and business communication skills
Demonstrated ability to work in a cross functional team
Adheres to company and facility specific policies and procedures, including SOP, training and meeting requirements
Always observe safety precautions and regulations in all areas where duties are performed
Responsible for reporting all safety hazards and potential unsafe working conditions
Reports to work on time and as scheduled
Qualifications:
BS degree in relevant discipline, required.
Master’s degree or above in related discipline, preferred.
Background in chemical engineering, biochemical engineering, biotechnology, bioprocess, cell technology, biomedical engineering, cell therapy, tissue engineering, regenerative medicine, or process development required
10 years of relevant pharma or biotech industry experience, minimum 5 years GMP experience required
The Manufacturing Technical Operations III provides basic to advanced technical support for the manufacturing process and is a key liaison between the manufacturing and Humacyte MSAT teams.
Remote Work Designation : Onsite/Not Remote
Major Accountabilities:
Performs moderate to advanced scope processes and serves as a hands-on resource in Manufacturing Humacyte’s regenerative vessels by:
Provides daily technical floor support for clinical or commercial manufacturing operations.
Utilizes advanced process knowledge to identify and provide primary response to manufacturing events and ensures troubleshooting support for challenges identified.
Interfaces and acts as liaison between Manufacturing Operations and Manufacturing Science and Technology teams.
Performs deviation management support, including initiation, impact assessment, and investigation ownership as needed.
Performs daily activities required of vessel production as needed to support peaks in production volume.
Leads change control or small to mid-scale projects.
Provides compliance review and/or approval for relevant GMP documents, deviations, CAPAs, change controls, SOPs as needed.
Recognizes and solves typical and atypical problems that occur in own work area without supervisory approval.
Supports projects of moderate to large scope (e.g. operational excellence, safety).
Supports the collection and tracking of area metrics and process control data.
Ensures process steps are executed according to defined SOPs and BPRs and partners with team members to ensure understanding and accuracy.
Ensures thorough and proper documentation of activities in accordance with cGMPs.
Adheres to the proper handling of chemically hazardous goods.
Interfaces with process automation and electronic business systems.
Supports, and may lead, the revisions of SOPs and BPRs.
Supports, and may lead, qualifications and validation activities, as assigned.
In collaboration with Bioprocessing leadership, recognizes, troubleshoots, and initiates deviations for process issues of moderate scope.
Supports team effort in the effective and timely completion of root cause investigations and CAPA implementation.
Provides continuous training of other team members on standard roles as needed.
Ensures Humacyte or other required trainings/certifications are up to date.
Other duties, as assigned.
Special Skills:
Works within clearly defined standard operating procedures (SOPs) and/or scientific methods.
Uses advanced knowledge of cGMP manufacturing, Humacyte’s manufacturing process, analytical skills, and application of scientific methods or operational processes to perform a variety of activities.
Provides recommended solutions and steps for resolution to problems of moderate complexity to leadership.
Identifies areas or situations with greater complexity and partners with the Humacyte MSAT team to ensure appropriate resolution.
Possesses deep and strong technical skills and the ability to translate those technical skills into problem solving and solutions.
Has ability to differentiate between important and less important tasks within own work and act accordingly.
Strong, proactive communicator that is able to interface effectively across multiple departments with support as needed.
Qualifications:
Requires a Bachelor’s Degree, or equivalent on the job experience. Master’s degree or above preferred.
5+ years of previous experience in pharmaceutical, biotechnology, and/or sterile production environments, required.
Strong knowledge of cGMP requirements, required.
Experience executing SOPs and demonstrated thorough and strong documenting work, required.
Moderate to advanced mechanical aptitude or knowledge of electrical / mechanical equipment, preferred.
Previous cell culture experience, highly preferred.
Will spend time in a clean room environment for manufacturing operations and will be required to meet applicable gowning and personal protective equipment guidelines.
General Competencies:
Able to communicate effectively in English, both verbally and in writing
Excellent communication and interpersonal skills
Possess a positive roll-up-the-sleeves attitude and optimistic outlook
Strong ability to work in a fast-paced team environment with fluctuating priorities, and collaborate effectively with others
Excellent organizational and time management skills with ability to set own priorities in a timely manner
High degree of flexibility and adaptability
Basic computer skills required, such as knowledge of MS Word, Excel, PowerPoint, and Outlook
Must be able to work as needed to meet tight deadlines and at peak periods
Self-motivated and organized critical thinker with solid interpersonal and business communication skills
Demonstrated ability to work in a cross-functional team environment
Adheres to company and facility specific policies and procedures, including SOP, training and meeting requirements
Ensures Humacyte or other required trainings/certifications are up to date
Represents the organization in a positive and professional manner
Reports to work on time and as scheduled
Apr 24, 2024
Full time
The Manufacturing Technical Operations III provides basic to advanced technical support for the manufacturing process and is a key liaison between the manufacturing and Humacyte MSAT teams.
Remote Work Designation : Onsite/Not Remote
Major Accountabilities:
Performs moderate to advanced scope processes and serves as a hands-on resource in Manufacturing Humacyte’s regenerative vessels by:
Provides daily technical floor support for clinical or commercial manufacturing operations.
Utilizes advanced process knowledge to identify and provide primary response to manufacturing events and ensures troubleshooting support for challenges identified.
Interfaces and acts as liaison between Manufacturing Operations and Manufacturing Science and Technology teams.
Performs deviation management support, including initiation, impact assessment, and investigation ownership as needed.
Performs daily activities required of vessel production as needed to support peaks in production volume.
Leads change control or small to mid-scale projects.
Provides compliance review and/or approval for relevant GMP documents, deviations, CAPAs, change controls, SOPs as needed.
Recognizes and solves typical and atypical problems that occur in own work area without supervisory approval.
Supports projects of moderate to large scope (e.g. operational excellence, safety).
Supports the collection and tracking of area metrics and process control data.
Ensures process steps are executed according to defined SOPs and BPRs and partners with team members to ensure understanding and accuracy.
Ensures thorough and proper documentation of activities in accordance with cGMPs.
Adheres to the proper handling of chemically hazardous goods.
Interfaces with process automation and electronic business systems.
Supports, and may lead, the revisions of SOPs and BPRs.
Supports, and may lead, qualifications and validation activities, as assigned.
In collaboration with Bioprocessing leadership, recognizes, troubleshoots, and initiates deviations for process issues of moderate scope.
Supports team effort in the effective and timely completion of root cause investigations and CAPA implementation.
Provides continuous training of other team members on standard roles as needed.
Ensures Humacyte or other required trainings/certifications are up to date.
Other duties, as assigned.
Special Skills:
Works within clearly defined standard operating procedures (SOPs) and/or scientific methods.
Uses advanced knowledge of cGMP manufacturing, Humacyte’s manufacturing process, analytical skills, and application of scientific methods or operational processes to perform a variety of activities.
Provides recommended solutions and steps for resolution to problems of moderate complexity to leadership.
Identifies areas or situations with greater complexity and partners with the Humacyte MSAT team to ensure appropriate resolution.
Possesses deep and strong technical skills and the ability to translate those technical skills into problem solving and solutions.
Has ability to differentiate between important and less important tasks within own work and act accordingly.
Strong, proactive communicator that is able to interface effectively across multiple departments with support as needed.
Qualifications:
Requires a Bachelor’s Degree, or equivalent on the job experience. Master’s degree or above preferred.
5+ years of previous experience in pharmaceutical, biotechnology, and/or sterile production environments, required.
Strong knowledge of cGMP requirements, required.
Experience executing SOPs and demonstrated thorough and strong documenting work, required.
Moderate to advanced mechanical aptitude or knowledge of electrical / mechanical equipment, preferred.
Previous cell culture experience, highly preferred.
Will spend time in a clean room environment for manufacturing operations and will be required to meet applicable gowning and personal protective equipment guidelines.
General Competencies:
Able to communicate effectively in English, both verbally and in writing
Excellent communication and interpersonal skills
Possess a positive roll-up-the-sleeves attitude and optimistic outlook
Strong ability to work in a fast-paced team environment with fluctuating priorities, and collaborate effectively with others
Excellent organizational and time management skills with ability to set own priorities in a timely manner
High degree of flexibility and adaptability
Basic computer skills required, such as knowledge of MS Word, Excel, PowerPoint, and Outlook
Must be able to work as needed to meet tight deadlines and at peak periods
Self-motivated and organized critical thinker with solid interpersonal and business communication skills
Demonstrated ability to work in a cross-functional team environment
Adheres to company and facility specific policies and procedures, including SOP, training and meeting requirements
Ensures Humacyte or other required trainings/certifications are up to date
Represents the organization in a positive and professional manner
Reports to work on time and as scheduled
The MSAT Engineer - Analytics will support the development and execution of process analytics, process support, and control strategy activities with limited supervision and guidance. This role will be ~50% process analytics and 50% process engineering support. This role will collaborate effectively with personnel in Manufacturing, Engineering, Process Development, Quality Assurance, and Quality Control utilizing strong communication, and technical expertise to maintain and improve manufacturing operations.
Remote Work Designation : Not Remote
Major Accountabilities:
Provides advanced level support for execution and development of the manufacturing control strategy and Process Analytics program
Acquires, analyses, and reports data trends using graphical and statistical methods and utilizes expertise to make recommendations to next level management based on data analysis
Develops systems and processes for the acquisition and analysis of data trends from process, equipment, and raw materials.
Applies statistical process control techniques to independently develop and implement (following appropriate change control) process specifications, parameters, operating ranges, and action limits.
Supports the execution of commercial manufacturing campaigns
Provides guidance to others on advanced and/or moderately complex theory and concepts behind the process including an understanding of the impact of any process changes or improvements, as well as the impact of any process deviations or drift
Proactively identifies technical issues on bioprocessing equipment and recommends activities to resolve the issue. Implements procedures and activities to prevent the same issue from occurring.
Authors standard operating procedures, reports, and protocols and solicit next level manager approval for final documents
Special Competencies:
Advanced knowledge of statistical process control methods and data interpretation
Knowledge of multivariate modeling techniques
Familiarity with data engineering concept for collection, storage, and validation of data
Demonstrated technical foundation of cell- and tissue- based products and a strong familiarity with GMP manufacturing
Able to independently troubleshoot advanced or moderately complex bioprocess activities and perform typical and atypical bioprocess optimization studies
Possesses advanced knowledge of the cell biological aspects of the process, as well as the engineering and mass-transfer aspects of the process
Possesses understanding and demonstrated knowledge of equipment and procedures and identifies potential problem before they occur
General Competencies:
Able to communicate effectively in English, both verbally and in writing
Possess a positive roll-up-the-sleeves attitude and optimistic outlook
Strong ability to work in a fast-paced team environment with fluctuating priorities, and collaborate effectively with others
Excellent organizational and time management skills with ability to set own priorities in a timely manner
High degree of flexibility and adaptability
Basic computer skills required, such as knowledge of MS Word, Excel, PowerPoint, and Outlook
Must be able to work as needed to meet tight deadlines and at peak periods
Self-motivated and organized critical thinker with solid interpersonal and business communication skills
Demonstrated ability to work in a cross functional team
Adheres to company and facility specific policies and procedures, including SOP, training and meeting requirements
Always observe safety precautions and regulations in all areas where duties are performed
Responsible for reporting all safety hazards and potential unsafe working conditions
Ensures Humacyte or other required trainings/certifications are up to date
Represents the organization in a positive and professional manner
Reports to work on time and as scheduled
Qualifications:
BS in Engineering or other relevant discipline required.
MS in related discipline preferred.
Background in chemical engineering, biochemical engineering, biotechnology, bioprocess, cell therapy, tissue engineering, regenerative medicine, or process development required.
Minimum of 2 years of commercial manufacturing or Phase 3 CDMO or 6 years Phase 1-3 clinical manufacturing experience required.
Demonstrated experience with the Process Validation Lifecycle and Statistical Process Control methods
Experience with application of analytical systems and computational methods to biological systems in a GMP environment
Demonstrated experience leading basic troubleshooting and participating in complex troubleshooting/
Possess a demonstrated technical foundation of cell- and tissue- based products.
Experience with bioprocessing deviations, change control, process optimization, and technical troubleshooting.
Works well in a team environment.
Strong experience working cross functionally within a BioPharma Bioprocessing organization.
Apr 24, 2024
Full time
The MSAT Engineer - Analytics will support the development and execution of process analytics, process support, and control strategy activities with limited supervision and guidance. This role will be ~50% process analytics and 50% process engineering support. This role will collaborate effectively with personnel in Manufacturing, Engineering, Process Development, Quality Assurance, and Quality Control utilizing strong communication, and technical expertise to maintain and improve manufacturing operations.
Remote Work Designation : Not Remote
Major Accountabilities:
Provides advanced level support for execution and development of the manufacturing control strategy and Process Analytics program
Acquires, analyses, and reports data trends using graphical and statistical methods and utilizes expertise to make recommendations to next level management based on data analysis
Develops systems and processes for the acquisition and analysis of data trends from process, equipment, and raw materials.
Applies statistical process control techniques to independently develop and implement (following appropriate change control) process specifications, parameters, operating ranges, and action limits.
Supports the execution of commercial manufacturing campaigns
Provides guidance to others on advanced and/or moderately complex theory and concepts behind the process including an understanding of the impact of any process changes or improvements, as well as the impact of any process deviations or drift
Proactively identifies technical issues on bioprocessing equipment and recommends activities to resolve the issue. Implements procedures and activities to prevent the same issue from occurring.
Authors standard operating procedures, reports, and protocols and solicit next level manager approval for final documents
Special Competencies:
Advanced knowledge of statistical process control methods and data interpretation
Knowledge of multivariate modeling techniques
Familiarity with data engineering concept for collection, storage, and validation of data
Demonstrated technical foundation of cell- and tissue- based products and a strong familiarity with GMP manufacturing
Able to independently troubleshoot advanced or moderately complex bioprocess activities and perform typical and atypical bioprocess optimization studies
Possesses advanced knowledge of the cell biological aspects of the process, as well as the engineering and mass-transfer aspects of the process
Possesses understanding and demonstrated knowledge of equipment and procedures and identifies potential problem before they occur
General Competencies:
Able to communicate effectively in English, both verbally and in writing
Possess a positive roll-up-the-sleeves attitude and optimistic outlook
Strong ability to work in a fast-paced team environment with fluctuating priorities, and collaborate effectively with others
Excellent organizational and time management skills with ability to set own priorities in a timely manner
High degree of flexibility and adaptability
Basic computer skills required, such as knowledge of MS Word, Excel, PowerPoint, and Outlook
Must be able to work as needed to meet tight deadlines and at peak periods
Self-motivated and organized critical thinker with solid interpersonal and business communication skills
Demonstrated ability to work in a cross functional team
Adheres to company and facility specific policies and procedures, including SOP, training and meeting requirements
Always observe safety precautions and regulations in all areas where duties are performed
Responsible for reporting all safety hazards and potential unsafe working conditions
Ensures Humacyte or other required trainings/certifications are up to date
Represents the organization in a positive and professional manner
Reports to work on time and as scheduled
Qualifications:
BS in Engineering or other relevant discipline required.
MS in related discipline preferred.
Background in chemical engineering, biochemical engineering, biotechnology, bioprocess, cell therapy, tissue engineering, regenerative medicine, or process development required.
Minimum of 2 years of commercial manufacturing or Phase 3 CDMO or 6 years Phase 1-3 clinical manufacturing experience required.
Demonstrated experience with the Process Validation Lifecycle and Statistical Process Control methods
Experience with application of analytical systems and computational methods to biological systems in a GMP environment
Demonstrated experience leading basic troubleshooting and participating in complex troubleshooting/
Possess a demonstrated technical foundation of cell- and tissue- based products.
Experience with bioprocessing deviations, change control, process optimization, and technical troubleshooting.
Works well in a team environment.
Strong experience working cross functionally within a BioPharma Bioprocessing organization.
Humacyte, Inc. is bringing to market a once in a generation scientific technology platform, bioengineering readily available and universally implantable product opportunities focused on improving lives of patients and transforming the practice of medicine. Located in Durham, NC, the company develops and manufactures acellular tissues for the treatment of diseases and conditions across a wide range of therapeutic areas. The company’s innovative technology supports tissue repair, reconstruction, and replacement while overcoming limitations in existing standards of care. Initially developing a portfolio of human acellular vessels (HAVs), to target multiple vascular markets including trauma, arteriovenous access for hemodialysis, peripheral arterial disease, and coronary artery bypass grafting. Humacyte is also focused on the development of future markets such as pediatric heart surgery, delivery of cellular therapies, and multiple other novel cell and tissue systems.
We are looking for additional colleagues to continue to build our expanding team. Candidates will be expected to work both independently and collaboratively as part of the Humacyte organization. Applicants must be highly self-motivated, with solid communication skills, and demonstrates the ability to work in a team environment and lead other professionals and peers.
Position Background:
We are searching for a Manager, Regulatory Affairs Labeling and Operations with a solutions oriented, roll-up-your-sleeves, attitude to join the Regulatory Affairs team, collaborate cross-functionally and externally with vendors. The individual for this position will be responsible for the compilation of labeling documents for all submissions which include labeling information to market Humacyte’s Human Acellular Vessel (HAV) in the US and worldwide. This position will also be accountable for completing tasks in regulatory operations.
Remote Work Designation : Onsite/Not Remote
Major Accountabilities:
This individual will be responsible for working closely with the scientific, regulatory, medical, and commercial/marketing functions to generate, proof-read, and manage versions of labeling documents.
Liaison with Regulatory, CMC, Marketing, Operations and Sales to manage changing properties to support labeling change projects including launches, promotions and packaging updates.
Manage advertising and marketing material changes to ensure accuracy and regulatory compliance.
Prepare and support regulatory submissions for product development, approvals and renewals for FDA and EMA.
Support regulatory submission of promotional materials.
Work closely with external vendors for timely generation, and review of SPL label format for labeling submissions.
This position may also support efforts within the company to improve labeling processes e.g., drafting of relevant SOPs, work instructions, generating templates etc.
Qualifications:
Requires a Bachelor’s degree, or equivalent on the job experience.
Six years of Regulatory Affairs work experience is required.
Minimum of 4 years of direct hand-on experience with global labeling document required, with US focus. Global experience preferred.
Experience working with Regulatory Operations required.
Proficient in working with the Electronic Common Technical Document (eCTD) and regulatory document management systems.
General Competencies:
Able to communicate effectively in English, both verbally and in writing
Excellent communication and interpersonal skills
Possess a positive roll-up-the-sleeves attitude and optimistic outlook
Strong ability to work in a fast-paced team environment with fluctuating priorities, and collaborate effectively with others
Excellent organizational and time management skills with ability to set own priorities in a timely manner
High degree of flexibility and adaptability
Basic computer skills required, such as knowledge of MS Word, Excel, PowerPoint, and Outlook
Must be able to work as needed to meet tight deadlines and at peak periods
Self-motivated and organized critical thinker with solid interpersonal and business communication skills
Demonstrated ability to work in a cross-functional team environment
Adheres to company and facility specific policies and procedures, including SOP, training and meeting requirements
Ensures Humacyte or other required trainings/certifications are up to date
Represents the organization in a positive and professional manner
Reports to work on time and as scheduled
Apr 24, 2024
Full time
Humacyte, Inc. is bringing to market a once in a generation scientific technology platform, bioengineering readily available and universally implantable product opportunities focused on improving lives of patients and transforming the practice of medicine. Located in Durham, NC, the company develops and manufactures acellular tissues for the treatment of diseases and conditions across a wide range of therapeutic areas. The company’s innovative technology supports tissue repair, reconstruction, and replacement while overcoming limitations in existing standards of care. Initially developing a portfolio of human acellular vessels (HAVs), to target multiple vascular markets including trauma, arteriovenous access for hemodialysis, peripheral arterial disease, and coronary artery bypass grafting. Humacyte is also focused on the development of future markets such as pediatric heart surgery, delivery of cellular therapies, and multiple other novel cell and tissue systems.
We are looking for additional colleagues to continue to build our expanding team. Candidates will be expected to work both independently and collaboratively as part of the Humacyte organization. Applicants must be highly self-motivated, with solid communication skills, and demonstrates the ability to work in a team environment and lead other professionals and peers.
Position Background:
We are searching for a Manager, Regulatory Affairs Labeling and Operations with a solutions oriented, roll-up-your-sleeves, attitude to join the Regulatory Affairs team, collaborate cross-functionally and externally with vendors. The individual for this position will be responsible for the compilation of labeling documents for all submissions which include labeling information to market Humacyte’s Human Acellular Vessel (HAV) in the US and worldwide. This position will also be accountable for completing tasks in regulatory operations.
Remote Work Designation : Onsite/Not Remote
Major Accountabilities:
This individual will be responsible for working closely with the scientific, regulatory, medical, and commercial/marketing functions to generate, proof-read, and manage versions of labeling documents.
Liaison with Regulatory, CMC, Marketing, Operations and Sales to manage changing properties to support labeling change projects including launches, promotions and packaging updates.
Manage advertising and marketing material changes to ensure accuracy and regulatory compliance.
Prepare and support regulatory submissions for product development, approvals and renewals for FDA and EMA.
Support regulatory submission of promotional materials.
Work closely with external vendors for timely generation, and review of SPL label format for labeling submissions.
This position may also support efforts within the company to improve labeling processes e.g., drafting of relevant SOPs, work instructions, generating templates etc.
Qualifications:
Requires a Bachelor’s degree, or equivalent on the job experience.
Six years of Regulatory Affairs work experience is required.
Minimum of 4 years of direct hand-on experience with global labeling document required, with US focus. Global experience preferred.
Experience working with Regulatory Operations required.
Proficient in working with the Electronic Common Technical Document (eCTD) and regulatory document management systems.
General Competencies:
Able to communicate effectively in English, both verbally and in writing
Excellent communication and interpersonal skills
Possess a positive roll-up-the-sleeves attitude and optimistic outlook
Strong ability to work in a fast-paced team environment with fluctuating priorities, and collaborate effectively with others
Excellent organizational and time management skills with ability to set own priorities in a timely manner
High degree of flexibility and adaptability
Basic computer skills required, such as knowledge of MS Word, Excel, PowerPoint, and Outlook
Must be able to work as needed to meet tight deadlines and at peak periods
Self-motivated and organized critical thinker with solid interpersonal and business communication skills
Demonstrated ability to work in a cross-functional team environment
Adheres to company and facility specific policies and procedures, including SOP, training and meeting requirements
Ensures Humacyte or other required trainings/certifications are up to date
Represents the organization in a positive and professional manner
Reports to work on time and as scheduled
Position Background:
The Automation Engineer 2 is responsible for supporting any existing and new project automation systems at Humacyte, an FDA regulated site. This includes daily verifications required for data integrity requirements and modifications to the system configuration as required for process, building or historian automation requirements. There is an expectation that the employee will have a primary system responsibility, either DeltaV, PLC, BAS, or PI focused, but will be able to support all automation system as required .
Remote Work Designation : Not Remote
Major Accountabilities:
Utilizing current engineering skills and knowledge, provide routine automation expertise for the development of custom commercial manufacturing equipment for a human acellular vessel product with the guidance and direction of more senior team members and/or manager
Support and maintain existing PI data historian in existing manufacturing and R&D facilities
In collaboration with Senior Automation Engineer and/or Associate Director, Automation, support the installation and validation of a PI data historian for the commercial manufacturing facility
Support the installation and validation of a DeltaV system for the commercial manufacturing process
Support the installation and validation a building automation system for the commercial manufacturing facility
Support the installation and validation of OEM and custom PLCs for the commercial manufacturing process
Assist process development team in testing prototype equipment and by independently developing automation for custom research and development equipment
Promote transparency around process development activities through routine internal updates to direct manager and/or cross-functional colleagues
Support and troubleshooting automation during development, technology transfer, and commercial manufacturing
Perform thorough system tests to ensure robustness of custom automation
Assist in oversight in transition of automated equipment to comply with regulatory and quality control requirements
Assist in the development of automation documentation, including functional requirements, design documents, test protocols, SOPs and reports
Respond to automation-based alarms during standard office hours and as on-call support, as required
Support regulatory filings as required
Other duties, as assigned
Special Competencies:
Demonstrated knowledge and understanding of developing and supporting automation for commercial manufacturing processes
Familiarity with automation of bioprocess applications in GMP facility
Familiarity and understanding of basic and/or advanced cGMP compliance in the biotech/bioprocessing manufacturing environment
Knowledge of Code of Federal Regulations 21 CFR 1271 a plus
Detail-oriented, self-motivated and scientifically driven
Strong analytical and problem-solving skills
Strong knowledge of GMP quality systems
Excellent communication and interpersonal skills
General Competencies:
Able to communicate effectively in English, both verbally and in writing
Excellent communication and interpersonal skills
Possess a positive roll-up-the-sleeves attitude and optimistic outlook
Strong ability to work in a fast-paced team environment with fluctuating priorities, and collaborate effectively with others
Excellent organizational and time management skills with ability to set own priorities in a timely manner
High degree of flexibility and adaptability
Basic computer skills required, such as knowledge of MS Word, Excel, PowerPoint, and Outlook
Must be able to work as needed to meet tight deadlines and at peak periods
Self-motivated and organized critical thinker with solid interpersonal and business communication skills
Demonstrated ability to work in a cross functional team
Adheres to company and facility specific policies and procedures, including SOP, training and meeting requirements
Always observe safety precautions and regulations in all areas where duties are performed
Responsible for reporting all safety hazards and potential unsafe working conditions
Ensures Humacyte or other required trainings/certifications are up to date
Represents the organization in a positive and professional manner
Reports to work on time and as scheduled
Qualifications:
BS in Mechanical Engineering, Electrical Engineering, Chemical Engineering, or similar field, required
At least 3 years of industry experience in process and equipment automation
At least 3 years of relevant pharma or biotech industry experience
Experience with automation platforms including Allen-Bradley PLC, DeltaV DCS, Beckhoff TwinCAT PLC and/or Johnson Controls
Experience installing and/or supporting PI historian system
Background in Automation, Electrical Engineering or Mechanical Engineering
Knowledge and experience with standard bioprocessing skills as well as use and maintenance of common laboratory procedures and equipment
Will spend time in a clean room environment for manufacturing operations and will be required to meet applicable gowning and personal protective equipment guidelines
Apr 24, 2024
Full time
Position Background:
The Automation Engineer 2 is responsible for supporting any existing and new project automation systems at Humacyte, an FDA regulated site. This includes daily verifications required for data integrity requirements and modifications to the system configuration as required for process, building or historian automation requirements. There is an expectation that the employee will have a primary system responsibility, either DeltaV, PLC, BAS, or PI focused, but will be able to support all automation system as required .
Remote Work Designation : Not Remote
Major Accountabilities:
Utilizing current engineering skills and knowledge, provide routine automation expertise for the development of custom commercial manufacturing equipment for a human acellular vessel product with the guidance and direction of more senior team members and/or manager
Support and maintain existing PI data historian in existing manufacturing and R&D facilities
In collaboration with Senior Automation Engineer and/or Associate Director, Automation, support the installation and validation of a PI data historian for the commercial manufacturing facility
Support the installation and validation of a DeltaV system for the commercial manufacturing process
Support the installation and validation a building automation system for the commercial manufacturing facility
Support the installation and validation of OEM and custom PLCs for the commercial manufacturing process
Assist process development team in testing prototype equipment and by independently developing automation for custom research and development equipment
Promote transparency around process development activities through routine internal updates to direct manager and/or cross-functional colleagues
Support and troubleshooting automation during development, technology transfer, and commercial manufacturing
Perform thorough system tests to ensure robustness of custom automation
Assist in oversight in transition of automated equipment to comply with regulatory and quality control requirements
Assist in the development of automation documentation, including functional requirements, design documents, test protocols, SOPs and reports
Respond to automation-based alarms during standard office hours and as on-call support, as required
Support regulatory filings as required
Other duties, as assigned
Special Competencies:
Demonstrated knowledge and understanding of developing and supporting automation for commercial manufacturing processes
Familiarity with automation of bioprocess applications in GMP facility
Familiarity and understanding of basic and/or advanced cGMP compliance in the biotech/bioprocessing manufacturing environment
Knowledge of Code of Federal Regulations 21 CFR 1271 a plus
Detail-oriented, self-motivated and scientifically driven
Strong analytical and problem-solving skills
Strong knowledge of GMP quality systems
Excellent communication and interpersonal skills
General Competencies:
Able to communicate effectively in English, both verbally and in writing
Excellent communication and interpersonal skills
Possess a positive roll-up-the-sleeves attitude and optimistic outlook
Strong ability to work in a fast-paced team environment with fluctuating priorities, and collaborate effectively with others
Excellent organizational and time management skills with ability to set own priorities in a timely manner
High degree of flexibility and adaptability
Basic computer skills required, such as knowledge of MS Word, Excel, PowerPoint, and Outlook
Must be able to work as needed to meet tight deadlines and at peak periods
Self-motivated and organized critical thinker with solid interpersonal and business communication skills
Demonstrated ability to work in a cross functional team
Adheres to company and facility specific policies and procedures, including SOP, training and meeting requirements
Always observe safety precautions and regulations in all areas where duties are performed
Responsible for reporting all safety hazards and potential unsafe working conditions
Ensures Humacyte or other required trainings/certifications are up to date
Represents the organization in a positive and professional manner
Reports to work on time and as scheduled
Qualifications:
BS in Mechanical Engineering, Electrical Engineering, Chemical Engineering, or similar field, required
At least 3 years of industry experience in process and equipment automation
At least 3 years of relevant pharma or biotech industry experience
Experience with automation platforms including Allen-Bradley PLC, DeltaV DCS, Beckhoff TwinCAT PLC and/or Johnson Controls
Experience installing and/or supporting PI historian system
Background in Automation, Electrical Engineering or Mechanical Engineering
Knowledge and experience with standard bioprocessing skills as well as use and maintenance of common laboratory procedures and equipment
Will spend time in a clean room environment for manufacturing operations and will be required to meet applicable gowning and personal protective equipment guidelines
New York Life Insurance Company
Charlotte, NC 28277, USA
Partner with us and see your career grow with New York Life Charlotte General Office!
Are you ready to launch a career and not settle for just another job? Do you see yourself running your own business complete with all the challenges, financial rewards, and personal satisfaction that such an enterprise can bring? If so, you owe it to yourself to consider a career with New York Life Insurance Company as your partner.
We are looking for motivated self-starters who would like to:
Manage their own work schedule and establish an attractive work/life balance.
Build their career with significant income potential.
Grow their business supported by the financial strength and integrity of New York Life.
Make a difference in their community by helping others achieve financial peace of mind.
Customize their career path to match their personal financial goals.
Experience a lifetime of learning and professional development.
Enjoy recognition and rewards for their financial achievements.
Define their career path as a Financial Services agent and have the opportunity for management.
Qualifications:
Organized, detail-oriented, and excellent time management skills.
Strong sales, leadership, and communication skills.
Ability to work in a team-based environment.
College Degree preferred.
Sales experience preferred.
Highly self-motivated and self-disciplined.
Relationship building and networking abilities.
FINRA Series 6/63, Series 7 - not required.
Financial Industry background is a plus
Here's what you'll do:
Build relationships with clients beyond a financial/transactional basis.
Develop your professional skills and sales knowledge.
Develop and implement business and marketing plans.
Prospect for potential clients.
Schedule appointments and meet with clients.
Discuss financial concerns and needs of individuals.
Present potential solutions using our world class suite of products and services.
Provide ongoing support to existing clients.
Benefits:
Health/Dental/Life/Disability
401 (k) plan after one year of service and Pension Plan
Continuing education reimbursement
Reimbursement for industry designations
Training:
NYLIC University: One of the most comprehensive and well-respected training programs in the industry.
Company Description:
New York Life, a Fortune 100 company created in 1845, is one of the most respected and successful companies in America and internationally. Headquartered in New York City, New York Life's family of companies offers life insurance, retirement income products, and long-term care insurance. New York Life Investment Management LLC provides institutional asset management and retirement plan services. Other New York Life affiliates provide an array of securities products and services, as well as institutional and retail mutual funds.
EOE M/F/D/V 1611768
New York Life Charlotte General Office
Apr 22, 2024
Full time
Partner with us and see your career grow with New York Life Charlotte General Office!
Are you ready to launch a career and not settle for just another job? Do you see yourself running your own business complete with all the challenges, financial rewards, and personal satisfaction that such an enterprise can bring? If so, you owe it to yourself to consider a career with New York Life Insurance Company as your partner.
We are looking for motivated self-starters who would like to:
Manage their own work schedule and establish an attractive work/life balance.
Build their career with significant income potential.
Grow their business supported by the financial strength and integrity of New York Life.
Make a difference in their community by helping others achieve financial peace of mind.
Customize their career path to match their personal financial goals.
Experience a lifetime of learning and professional development.
Enjoy recognition and rewards for their financial achievements.
Define their career path as a Financial Services agent and have the opportunity for management.
Qualifications:
Organized, detail-oriented, and excellent time management skills.
Strong sales, leadership, and communication skills.
Ability to work in a team-based environment.
College Degree preferred.
Sales experience preferred.
Highly self-motivated and self-disciplined.
Relationship building and networking abilities.
FINRA Series 6/63, Series 7 - not required.
Financial Industry background is a plus
Here's what you'll do:
Build relationships with clients beyond a financial/transactional basis.
Develop your professional skills and sales knowledge.
Develop and implement business and marketing plans.
Prospect for potential clients.
Schedule appointments and meet with clients.
Discuss financial concerns and needs of individuals.
Present potential solutions using our world class suite of products and services.
Provide ongoing support to existing clients.
Benefits:
Health/Dental/Life/Disability
401 (k) plan after one year of service and Pension Plan
Continuing education reimbursement
Reimbursement for industry designations
Training:
NYLIC University: One of the most comprehensive and well-respected training programs in the industry.
Company Description:
New York Life, a Fortune 100 company created in 1845, is one of the most respected and successful companies in America and internationally. Headquartered in New York City, New York Life's family of companies offers life insurance, retirement income products, and long-term care insurance. New York Life Investment Management LLC provides institutional asset management and retirement plan services. Other New York Life affiliates provide an array of securities products and services, as well as institutional and retail mutual funds.
EOE M/F/D/V 1611768
New York Life Charlotte General Office
M3 Engineering & Technology
Charlotte, NC 28226, USA
Knowledge of Revit, AutoCAD, RISA 3D & MS Office. Produce design drawings. The position requires specification writing/editing abilities. Preparation of equipment bid packages, shop drawings, review and report writing.
Interaction and coordinate with clients, vendors, co-workers, other disciplines, and departments as necessary to coordinate and effectively communicate project design goals, needs and overall status.
Provide filed assistance and front-end information gathering at project sites when needed.
Must be able to work in a project team and maintain a project schedule, be a self-starter, detailed oriented and have exceptional organizational skills.
Must be able to interact with clients and co-workers in a professional and respectful manner and work in a team environment sharing roles and responsibilities with limited supervision.
Industrial and construction field is a plus!
Apr 18, 2024
Full time
Knowledge of Revit, AutoCAD, RISA 3D & MS Office. Produce design drawings. The position requires specification writing/editing abilities. Preparation of equipment bid packages, shop drawings, review and report writing.
Interaction and coordinate with clients, vendors, co-workers, other disciplines, and departments as necessary to coordinate and effectively communicate project design goals, needs and overall status.
Provide filed assistance and front-end information gathering at project sites when needed.
Must be able to work in a project team and maintain a project schedule, be a self-starter, detailed oriented and have exceptional organizational skills.
Must be able to interact with clients and co-workers in a professional and respectful manner and work in a team environment sharing roles and responsibilities with limited supervision.
Industrial and construction field is a plus!
M3 Engineering & Technology
Charlotte, NC 28226, USA
Knowledge of Revit, AutoCAD, RISA 3D & MS Office. Produce design drawings. The position requires specification writing/editing abilities. Preparation of equipment bid packages, shop drawings, review and report writing.
Interaction and coordinate with clients, vendors, co-workers, other disciplines, and departments as necessary to coordinate and effectively communicate project design goals, needs and overall status.
Provide filed assistance and front-end information gathering at project sites when needed.
Must be able to work in a project team and maintain a project schedule, be a self-starter, detailed oriented and have exceptional organizational skills.
Must be able to interact with clients and co-workers in a professional and respectful manner and work in a team environment sharing roles and responsibilities with limited supervision.
Industrial and construction field is a plus!
Apr 18, 2024
Full time
Knowledge of Revit, AutoCAD, RISA 3D & MS Office. Produce design drawings. The position requires specification writing/editing abilities. Preparation of equipment bid packages, shop drawings, review and report writing.
Interaction and coordinate with clients, vendors, co-workers, other disciplines, and departments as necessary to coordinate and effectively communicate project design goals, needs and overall status.
Provide filed assistance and front-end information gathering at project sites when needed.
Must be able to work in a project team and maintain a project schedule, be a self-starter, detailed oriented and have exceptional organizational skills.
Must be able to interact with clients and co-workers in a professional and respectful manner and work in a team environment sharing roles and responsibilities with limited supervision.
Industrial and construction field is a plus!
M3 Engineering & Technology
Charlotte, NC 28226, USA
Knowledge of Revit, AutoCAD, RISA 3D & MS Office. Produce design drawings. The position requires specification writing/editing abilities. Preparation of equipment bid packages, shop drawings, review and report writing.
Interaction and coordinate with clients, vendors, co-workers, other disciplines, and departments as necessary to coordinate and effectively communicate project design goals, needs and overall status.
Provide filed assistance and front-end information gathering at project sites when needed.
Must be able to work in a project team and maintain a project schedule, be a self-starter, detailed oriented and have exceptional organizational skills.
Must be able to interact with clients and co-workers in a professional and respectful manner and work in a team environment sharing roles and responsibilities with limited supervision.
Industrial and construction field is a plus!
Apr 18, 2024
Full time
Knowledge of Revit, AutoCAD, RISA 3D & MS Office. Produce design drawings. The position requires specification writing/editing abilities. Preparation of equipment bid packages, shop drawings, review and report writing.
Interaction and coordinate with clients, vendors, co-workers, other disciplines, and departments as necessary to coordinate and effectively communicate project design goals, needs and overall status.
Provide filed assistance and front-end information gathering at project sites when needed.
Must be able to work in a project team and maintain a project schedule, be a self-starter, detailed oriented and have exceptional organizational skills.
Must be able to interact with clients and co-workers in a professional and respectful manner and work in a team environment sharing roles and responsibilities with limited supervision.
Industrial and construction field is a plus!
M3 Engineering & Technology
Charlotte, NC 28226, USA
Knowledge of Revit, AutoCAD, RISA 3D & MS Office. Produce design drawings. The position requires specification writing/editing abilities. Preparation of equipment bid packages, shop drawings, review and report writing.
Interaction and coordinate with clients, vendors, co-workers, other disciplines, and departments as necessary to coordinate and effectively communicate project design goals, needs and overall status.
Provide filed assistance and front-end information gathering at project sites when needed.
Must be able to work in a project team and maintain a project schedule, be a self-starter, detailed oriented and have exceptional organizational skills.
Must be able to interact with clients and co-workers in a professional and respectful manner and work in a team environment sharing roles and responsibilities with limited supervision.
Industrial and construction field is a plus!
Apr 18, 2024
Full time
Knowledge of Revit, AutoCAD, RISA 3D & MS Office. Produce design drawings. The position requires specification writing/editing abilities. Preparation of equipment bid packages, shop drawings, review and report writing.
Interaction and coordinate with clients, vendors, co-workers, other disciplines, and departments as necessary to coordinate and effectively communicate project design goals, needs and overall status.
Provide filed assistance and front-end information gathering at project sites when needed.
Must be able to work in a project team and maintain a project schedule, be a self-starter, detailed oriented and have exceptional organizational skills.
Must be able to interact with clients and co-workers in a professional and respectful manner and work in a team environment sharing roles and responsibilities with limited supervision.
Industrial and construction field is a plus!
M3 Engineering & Technology
Charlotte, NC 28226, USA
Knowledge of Revit, AutoCAD, RISA 3D & MS Office. Produce design drawings. The position requires specification writing/editing abilities. Preparation of equipment bid packages, shop drawings, review and report writing.
Interaction and coordinate with clients, vendors, co-workers, other disciplines, and departments as necessary to coordinate and effectively communicate project design goals, needs and overall status.
Provide filed assistance and front-end information gathering at project sites when needed.
Must be able to work in a project team and maintain a project schedule, be a self-starter, detailed oriented and have exceptional organizational skills.
Must be able to interact with clients and co-workers in a professional and respectful manner and work in a team environment sharing roles and responsibilities with limited supervision.
Industrial and construction field is a plus!
Apr 18, 2024
Full time
Knowledge of Revit, AutoCAD, RISA 3D & MS Office. Produce design drawings. The position requires specification writing/editing abilities. Preparation of equipment bid packages, shop drawings, review and report writing.
Interaction and coordinate with clients, vendors, co-workers, other disciplines, and departments as necessary to coordinate and effectively communicate project design goals, needs and overall status.
Provide filed assistance and front-end information gathering at project sites when needed.
Must be able to work in a project team and maintain a project schedule, be a self-starter, detailed oriented and have exceptional organizational skills.
Must be able to interact with clients and co-workers in a professional and respectful manner and work in a team environment sharing roles and responsibilities with limited supervision.
Industrial and construction field is a plus!
M3 Engineering & Technology
Charlotte, NC 28226, USA
Knowledge of Revit, AutoCAD, RISA 3D & MS Office. Produce design drawings. The position requires specification writing/editing abilities. Preparation of equipment bid packages, shop drawings, review and report writing.
Interaction and coordinate with clients, vendors, co-workers, other disciplines, and departments as necessary to coordinate and effectively communicate project design goals, needs and overall status.
Provide filed assistance and front-end information gathering at project sites when needed.
Must be able to work in a project team and maintain a project schedule, be a self-starter, detailed oriented and have exceptional organizational skills.
Must be able to interact with clients and co-workers in a professional and respectful manner and work in a team environment sharing roles and responsibilities with limited supervision.
Industrial and construction field is a plus!
Apr 18, 2024
Full time
Knowledge of Revit, AutoCAD, RISA 3D & MS Office. Produce design drawings. The position requires specification writing/editing abilities. Preparation of equipment bid packages, shop drawings, review and report writing.
Interaction and coordinate with clients, vendors, co-workers, other disciplines, and departments as necessary to coordinate and effectively communicate project design goals, needs and overall status.
Provide filed assistance and front-end information gathering at project sites when needed.
Must be able to work in a project team and maintain a project schedule, be a self-starter, detailed oriented and have exceptional organizational skills.
Must be able to interact with clients and co-workers in a professional and respectful manner and work in a team environment sharing roles and responsibilities with limited supervision.
Industrial and construction field is a plus!
M3 Engineering & Technology
Charlotte, NC 28226, USA
Knowledge of Revit, AutoCAD, RISA 3D & MS Office. Produce design drawings. The position requires specification writing/editing abilities. Preparation of equipment bid packages, shop drawings, review and report writing.
Interaction and coordinate with clients, vendors, co-workers, other disciplines, and departments as necessary to coordinate and effectively communicate project design goals, needs and overall status.
Provide filed assistance and front-end information gathering at project sites when needed.
Must be able to work in a project team and maintain a project schedule, be a self-starter, detailed oriented and have exceptional organizational skills.
Must be able to interact with clients and co-workers in a professional and respectful manner and work in a team environment sharing roles and responsibilities with limited supervision.
Industrial and construction field is a plus!
Apr 18, 2024
Full time
Knowledge of Revit, AutoCAD, RISA 3D & MS Office. Produce design drawings. The position requires specification writing/editing abilities. Preparation of equipment bid packages, shop drawings, review and report writing.
Interaction and coordinate with clients, vendors, co-workers, other disciplines, and departments as necessary to coordinate and effectively communicate project design goals, needs and overall status.
Provide filed assistance and front-end information gathering at project sites when needed.
Must be able to work in a project team and maintain a project schedule, be a self-starter, detailed oriented and have exceptional organizational skills.
Must be able to interact with clients and co-workers in a professional and respectful manner and work in a team environment sharing roles and responsibilities with limited supervision.
Industrial and construction field is a plus!