Our roots are as deep as our mission, “Helping Texans Build Texas.” After almost 50 years of operation, our values are unchanging and guide us daily in our interactions within the communities we serve. Having grown organically and through acquisition, we remain Strong, Solid, and Secure. As an employee of Texas First, we operate daily by our core values which are to be responsive, responsible, and respectful. To show integrity and fairness, and be vision driven to foresee the future of financial services and prepare our customers and employees for its impact. At Texas First, we are not just a full-service bank but a very vibrant and thriving insurance company. At Texas First, we genuinely are family! Texas First truly is more than just a job with recognition for your achievements personally or professionally; the family-oriented culture keeps us relatable within our communities.
The Client Services Professional (CSP) will be responsible for both teller and new account representative duties and will assist clients at the teller line and at the new accounts desk. The primary responsibility for the CSP is to provide outstanding customer service, help deepen client relationships and attract additional clients. This position is responsible for keeping accurate record of their cash drawer while assisting clients with requests such as deposits, withdrawals, and other first-level transactions as well as opening new accounts, selling additional products to clients and prospects, and supporting the overall sales efforts of the bank. This position will follow all compliance and security guidelines to ensure that the client's trust and confidentiality is maintained and will be responsible for completing sales activities to help attract new clients. These duties will include soliciting banking relationships, developing prospect lists and other tasks as requested by the department head. As part of the overall banking staff, the position will help with other cross-selling and referrals to other departments of the bank.
High school diploma or equivalent is required. At least 2 years as a teller or heavy cash handling experience. This position requires working knowledge of Word and Excel; must be able to type and use a ten-key. Fluency in Spanish is a plus. Excellent interpersonal and communication skills. Ability to handle transactions accurately and quickly. Strong math aptitude and attention to detail. Ability to work effectively in a team environment. Flexibility to work additional hours when requested and Saturdays. Required to lift heavy coin and sit/stand for long periods of time. Candidates selected for further evaluation will be asked to provide authorization to perform a credit and background check.
Salary Grade 01
EOE/Disability/Veteran
Dec 07, 2022
Full time
The Client Services Professional (CSP) will be responsible for both teller and new account representative duties and will assist clients at the teller line and at the new accounts desk. The primary responsibility for the CSP is to provide outstanding customer service, help deepen client relationships and attract additional clients. This position is responsible for keeping accurate record of their cash drawer while assisting clients with requests such as deposits, withdrawals, and other first-level transactions as well as opening new accounts, selling additional products to clients and prospects, and supporting the overall sales efforts of the bank. This position will follow all compliance and security guidelines to ensure that the client's trust and confidentiality is maintained and will be responsible for completing sales activities to help attract new clients. These duties will include soliciting banking relationships, developing prospect lists and other tasks as requested by the department head. As part of the overall banking staff, the position will help with other cross-selling and referrals to other departments of the bank.
High school diploma or equivalent is required. At least 2 years as a teller or heavy cash handling experience. This position requires working knowledge of Word and Excel; must be able to type and use a ten-key. Fluency in Spanish is a plus. Excellent interpersonal and communication skills. Ability to handle transactions accurately and quickly. Strong math aptitude and attention to detail. Ability to work effectively in a team environment. Flexibility to work additional hours when requested and Saturdays. Required to lift heavy coin and sit/stand for long periods of time. Candidates selected for further evaluation will be asked to provide authorization to perform a credit and background check.
Salary Grade 01
EOE/Disability/Veteran