MGMT Residential

Role and Responsibilities MGMT Residential seeks a professional Leasing Agent to join their growing team of associates.  The successful candidate will be a diligent, capable and driven individual who is polished, adaptable and has a desire to grow within our young, dynamic company. The Leasing Agent serves as the “face of the company” to prospective renters, where they will have a role in marketing, sales and customer service. Specifically, the Leasing Agent is expected to: Show apartments to prospective applicants, positively positioning the properties’ attributes and amenities Coordinate and communicate all follow up with prospects and applicants, supporting the full apartment leasing process Assess potential applications for their qualifications, including compliance with company standards Process all incoming applications, including running applicant background and credit checks, references, etc., while maintaining adherence to all local and federal Equal Housing rules and regulations  Be judicious in confirming all applications are complete, including receipt of security deposits Schedule move-in dates/times Maintain detailed lists of potential applicants and wait lists to ensure ability to report on current status of leasing activities to company management at all times Perform apartment walkthrough inspections prior to new resident move ins.  Other duties as assigned Qualifications and Education Requirements Reliable transportation to and from company offices and leasing properties in Roxborough, Manayunk, and other areas of Philadelphia. Availability to show properties on weekends and early evenings  Fluent in Microsoft Office and the Google suite of Office products  High School degree or equivalent from an accredited institution Preferred Skills Familiarity with Yardi software 2+ years’ experience in marketing, customer services, sales Fair Housing training  Knowledge of the Philadelphia rental market and our target neighborhoods of Roxborough and Manayunk Job Benefits Competitive annual salary Medical, Dental, and Vision Benefits Paid time off 401k  Continuous opportunities for advancement  

Role and Responsibilities The Maintenance Technician role responds to resident work orders as needed in order to repair and maintain an existing portfolio of multifamily rental buildings. The Maintenance Technician must take the initiative required to fulfill a work order while demonstrating consistent work quality and diligence to ensure an issue is remedied before closing it out. The Maintenance Technician oversees the work of others and therefore must be able to work independently but also within a team, coordinating with other trades and departments as needed. Specifically, the Maintenance Technician is expected to: Proactively inspect existing buildings, equipment, and systems to identify issues and develop a plan for resolving them. Demonstrate organizational skills and the ability to follow up and close out work orders Perform general building maintenance including but not limited to landscaping, painting, and carpentry Manage building systems to ensure proper functioning. Develop and implement preventative maintenance procedures for all systems, including the planning and scheduling of repairs Provide input for the development of the building maintenance budget, including maintaining receipts of purchases and inventory records for equipment and supplies Communicate clearly with all property management staff, sub-contractor trades and residents while maintaining a professional demeanor and demonstrating strong oral and written communication skills Demonstrate diligence and initiative to ensure all work is complete as assigned and that all tenant issues have been resolved or escalated to the Assistant Property Manager when necessary Be available for after-hours services during designated on-call times Other duties as assigned     Schedule: Monday to Friday On call Weekends as needed Experience: Maintenance: 3 years (Required) License/Certification: Driver's License (Required) Work Location: In person

Role and Responsibilities MGMT Residential seeks a professional Property Manager to join its growing team. The Property Manager is required to be a smart, capable, and driven individual who is polished, adaptable, and able to grow and evolve with MGMT. The Property Manager works with other business unit leads and is expected to identify and communicate how issues being experienced by residents will impact the work being done within Leasing and Construction. The Property Manager is a supervisory position, and requires overseeing employees that support Property Management, including the Assistant Property Manager, Front Office Support, Maintenance Technicians, Porters, and On-Call Support, as well as working closely with vendors that support building maintenance. Specifically, the Property Manager is expected to: Respond to resident issues, requests, inquiries, and complaints, including the ongoing communication with residents of providing regular updates. Conduct daily walk-throughs of the building portfolio and physical inspection of vacant apartments for turnovers, identifying issues and creating work orders as needed. Provide project supervision of capital improvement projects and unplanned daily repair needs. Perform onsite inspections and provide feedback for unplanned daily repair and remodel work. Work closely with senior leadership to coordinate and communicate about broader trends and topics within Property Management that impact other departments and business performance overall. Available to communicate with residents during after-hours, designated on-call times. Work closely with other property management staff, delegating work to the assistant property manager, handymen, porters, and on-call support as needed. Maintain and oversee the status of all resident financial activity, including rent roll, monthly variances, and evictions, including ensuring all resident communications are complete, such as overdue notices. Enforce all building policies by communicating with those in violation and maintaining activity records. Support the coordination of resident move-in and move-out activity as needed, including the review of resident notices to vacate to determine cause of move-out. Develop professional communications that clearly and succinctly inform residents of the rules and requirements of the buildings in simple, easily understood terminology. Maintain resident information accurately within MGMT’s property management system of record, Yardi. Prepare relevant monthly and quarterly management-level reports, including collection, analysis, summary and presentation of data, trends, and key performance indicators. Manage vendor contracts, including the terms, payments, and scheduling of maintenance services, including landscaping, pest control and other vendors as needed. Maintain a professional demeanor, demonstrating strong oral and written communication skills, providing a positive representation of MGMT in all resident interactions. Conduct all issues related to property management in accordance with city, state and federal rules and regulations related to landlord and tenant rights. Other duties as assigned Qualifications and Education Requirements Working knowledge of rental housing requirements and landlord-tenant laws in the City of Philadelphia, as well as applicable state and federal laws Working knowledge of building and mechanical systems Fluent in Microsoft Office and the Google suite of Office products Undergraduate degree or equivalent from an accredited institution (or equivalent working experience) Working knowledge of Yardi software platform Working knowledge of multi-family residential real estate and property management Preferred Skills Working knowledge of condo or co-op real estate and property management Knowledge of the Philadelphia rental market and our target neighborhoods of Roxborough and Manayunk