Entry Level IT Representative

  • L.K. Jordan
  • San Antonio, TX 78247
  • Jun 13, 2022
Full time Information Technology

Job Description

LK Jordan is currently seeking an Entry Level IT Representative for a large office supply distributor. Ideal candidate must have excellent customer service skills and great trouble shooting abilities with a high attention to detail to support internal staff and customers. Typical schedule is Monday- Friday from 8am- 5pm and pay range is $18 - $20 depending on experience.

Job Duties:
- Add / Modify various customer records in business system.
- Assist external customers with Online ordering related questions.
- Resolve customer complaints via phone, email.
- Assist internal employees with I.T. Needs, including PC and application support.
- Various database data entry and database clean-up.
- Maintain a positive and professional attitude toward customers at all times.

Requirements:
- Problem solving skills
- Proficiency i n Office 365, Word, Excel, Outlook, PowerPoint
- Basic Computer Hardware understanding and trouble shooting skills.
- Basic understanding of Computer Networks.
- Strong phone contact handling skills and active listening
- Excellent communication and problem-solving skills
- Effective time-management skills
- Minimum High School Diploma or equivalent
- Completion of a background check
- Valid driver' s license and reliable transportation.

To apply, please submit a current resume to ashley.Sanchez@lkjordan.Com

LK Jordan & Associates is an equal opportunity employer.