Directs and coordinates the daily operations of the Adult and Young Adult Program Department. This position implements and interprets library policies for library users and staff, supervises and motivates staff, models and promotes exceptional customer service, and engages the community to ensure services meet customer needs and are aligned with the library and department strategy. They serve as a liaison between Library Departments, Branch Manager and branch staff and monitors current strategic objectives to develop future library services, community partnerships, and programs. Exemplify the high standards and expectations for the library system in its daily operations and services.