Front Desk

• You will assist guests with check-in/ check-out, reservations, and modifications accurately, process payments securely while maintaining the confidentiality of all financial transactions.
• You will maintain a cheerful and resilient attitude to uphold a positive guest experience, proactively help in challenging circumstances to enrich each guest's stay.
• You will adhere to safety protocols, swiftly report any suspicious activities, and monitor property access to ensure the safety of guests and staff.
• You will maintain clear and prompt communication with staff and guests. Prioritize tasks effectively to ensure smooth operation and exceptional presentation of the front desk.

Qualifications: 

• High school diploma or equivalent.
• Minimum 3 years’ experience as a hotel front desk or similar customer service role.
• Strong communication and interpersonal skills.
• Ability to remain calm and composed in high-pressure situations.
• Knowledge of security procedures and emergency protocols is an advantage.
• Proficiency in using computer systems and hotel management software.
• Ability to work independently and as part of a team.
• Willingness to work flexible hours, including evenings, weekends, and holidays.

Hiring in the following ZIP Codes 89156, 89109, 89107, 89101, 89115, 89119, 89104, 89122, 89121