Assistant Community Manager

Position Summary

The Assistant Community Manager plays a vital role in the daily successes of a 92-unit multi-family community in Longmont, Colorado. This role is ideal for someone who thrives at the intersection of people, operations, and momentum — a relationship-builder who enjoys guiding prospects from first impression to move-in, while also serving as a trusted, approachable presence for current residents. Additionally, the role provides exposure to broader property operations.

With a strong emphasis on leasing performance, resident experience, and daily operational support, this position offers hands-on exposure to the inner workings of a multi-family community. For the right individual — driven, coachable, and eager to grow — this role provides a clear path toward expanded responsibility and long-term advancement within property management.

As an Assistant Community Manager at The Araho Group, You Will...

Leasing & Marketing Operations

• Conduct apartment tours and effectively present the community to prospective residents
• Manage leasing pipeline: inquiries, follow-ups, applications, approvals, and move-ins
• Execute lease renewals and resident retention efforts
• Assist with pricing strategies and leasing goals in collaboration with leadership
• Support marketing initiatives (online listings, outreach, local engagement)
• Ensure all leasing, marketing, and resident interactions are conducted in full compliance with Fair Housing laws and company policies

Resident Relations

• Serve as a primary point of contact for residents, fostering positive relationships
• Address resident questions, concerns, and service requests professionally and promptly
• Assist with conflict resolution and escalation when appropriate
• Support community events and resident engagement initiatives

Daily Operations Support

• Assist with rent collections, notices, and basic compliance documentation
• Coordinate with maintenance on work orders and unit readiness
• Support move-in/move-out processes and unit inspections
• Maintain accurate resident records and property data in management software
• Assist with general administrative and operational tasks as needed

Growth & Development Opportunities

This role is designed to evolve. As proficiency is demonstrated, responsibilities may expand to include:

• Deeper involvement in property operations and budgeting
• Vendor coordination and oversight
• Exposure to financial reporting and owner expectations
• Increased decision-making authority within the community

What We’re Looking for in You

Qualifications:

• 1–3 years of experience in any of the following: sales, leasing in multi-family, customer service, hospitality, or property management (preferred), with a demonstrated ability to deliver exceptional customer experiences
• Strong written and verbal communication skills, paired with excellent organizational and time-management abilities
• Demonstrated ability to work independently, stay highly organized, and balance leasing urgency with operational accuracy while managing competing priorities and problem-solving resourcefully.
• Proficiency with email, Microsoft Office, and CRM applications; experience with Entrata or similar property management software is a plus
• Self-motivated, adaptable, and eager to learn, with a genuine interest in professional growth and advancement within property management

Our Commitment to You

Compensation & Benefits:

We offer a competitive compensation package designed to reward performance, support professional growth, and recognize the value each team member brings to the company. With the base salary range of $48,000 - 55,000 annually. Compensation is aligned with experience, demonstrated ability, and results achieved, allowing high performers to significantly increase their total annual earnings.

Competitive base salary with additional earning potential through:

• Leasing commissions
• Quarterly performance incentives

Employer-supported benefits for full-time team members, available after 90 days of employment, including:

• Medical, Dental, and Vision benefit plans with employer contributions (60% contribution)
• Paid time off to support rest, renewal, and a healthy work-life balance
• Generous apartment discounts to support convenient and affordable living within our communities
• Hands-on training and ongoing mentorship designed to build confidence, strengthen skills, and support long-term success
• A clearly defined growth path within the organization, offering opportunities for increased responsibility, leadership development, and career advancement
• A supportive, team-oriented environment that values collaboration, accountability, and continuous development, where individual contributions are recognized, and success is shared

Location: This is an in-office role, at a 92-unit community in Longmont, CO.
Schedule: full-time, salary. Typically, Tuesday-Saturday 9 am-6 pm, and assist with critical items outside of business hours.