Maricopa County BOS / Elections
Phoenix, AZ 85008, USA
It's election season, and we need your help! Election season is a crucial time for accuracy and expediency. If you want to be a part of one of the most important government tasks by using your exemplary administrative and recruiting skills, this position is for you!
As an Elections Temporary Recruiter, you will assist with the recruitment of employees and poll workers to ensure all staff are hired and in place to support the 2024 election cycles.
Maricopa County Elections is looking to hire Temporary Recruiters for both the Mesa Recruitment Office and Downtown Phoenix Facility (MCTEC).
About the Elections a Department of the Board of Supervisors
As the second-largest voting jurisdiction in the country, Maricopa County Elections serves more than 2.5 million registered voters as they exercise their right to make informed decisions regarding the selection of local and national leaders as well as ballot measures. We believe in teamwork, creating a vibrant, exciting work environment, and pursuing opportunities to make a positive impact in the communities that make up the 4th largest and fastest-growing County in the United States! Learn more at Work With Us | Maricopa County, AZ .
Proud to Offer
Perform work with a greater civic duty purpose
Opportunities for growth and development within Maricopa County
POSITION QUALIFICATIONS
We recognize your time is valuable, so please apply if you meet the following required qualifications.
Education
High School Diploma or GED
Experience
Two years of experience performing office, administrative, and clerical duties in a Recruitment, Human Resources or Elections environment
Intermediate-level skill in using Microsoft Office Suite applications, specifically Microsoft Excel
Combined education and experience qualifications
An equivalent combination of post-secondary education and/or job-related experience may substitute for the required experience on a year-for-year basis
Other Requirements
Must be registered or eligible to register to vote in Arizona by the time of hire.
Must complete a thorough background screening
Must be able to work irregular hours and shifts based on the departmental needs
Must have an Arizona state driver’s license by the time of hire
Our Preferred Candidate has
Experience utilizing the HR Workday Software
Advanced-level Excel skills in using Microsoft Office Suite applications, specifically Microsoft Excel
Associate’s degree in Human Resources, Business Administration, Public Administration, or a related field
Proficiency in professional communication skills, both written and verbal
Experience with administrative and clerical procedures, such as managing files and records
Experience supporting election activities
ESSENTIAL JOB TASKS
The tasks listed are a representation and not an all-inclusive list of essential job tasks for this position.
Responsible for application reviews and hiring process, including phone interviews, onboarding, new employee first-day activities, offboarding, and creating candidate files for employees and poll workers
Responsible for onboarding and offboarding employees utilizing the HR Workday software
Utilizes County HR Workday software programs to generate forms, queries, searches, viewing and dispositioning candidate profiles
Responsible for incoming and outgoing communications, in telecommunication and electronic media
Schedules training for employees and poll workers each election cycle
Interacts inside the Boardworker Software System by confirming voter registration and updating poll worker records to ensure data is accurate and up to date
Utilizes Microsoft Office, Outlook, Teams, Excel, and various in-house specialized programs
Conducts data collection and surveys for recruitment to support evaluation of programs and identify improvements
Recommends improvements in processes and workflow by analyzing issues and determining solutions
Supporting other assigned election activities as directed during election cycles
Working Conditions
Mandatory overtime during all election cycles
Work primarily occurs in a business office setting
Working in high volume, fast-paced environment
Ability to manage multiple screens, in a small font, while taking incoming calls
Ability to collaborate with peers in a team-oriented environment and conduct work independently
Ability to move objects lifting floor to waist (up to 25 pounds) and pushing/pulling (up to 50 pounds)
Will be required to travel to the Downtown Phoenix Facility (MCTEC) office on Election Day and other locations on a as needed basis
Telework is not available at this time.
SELECTION PROCEDURE:
The Maricopa County Human Resources Department reserves the right to admit to the selection process only those candidates considered to be the most highly qualified. Those selected will be assessed based on the evaluation of listed education and experience. The hiring authority will interview and select the successful candidate from a list provided by Human Resources.
All offers of employment made to new hires and rehires at Maricopa County are contingent upon successful completion of a post-offer, pre-employment thorough background investigation. A background investigation is conducted on a current employee who changes to a Safety Sensitive Position or one having the potential for serious adverse impact on the integrity or efficiency of the County. These requirements do not pertain to employees of elected officials who undergo background investigation processes administered through their respective offices.
Maricopa County is an EEO/ADA Reasonable Accommodation Employer.
On-the-Spot Hiring Event on May 3rd from 10 AM to 12 PM and 3 PM to 5 PM at the Maricopa County Sheriff's Training Center (Auditorium) - 2627 S 35th Ave, Phoenix, AZ 85003. Walk-ins are welcome!
Interviews will be conducted and offers will be placed on the same day. Potential candidates should bring their resumes, and any hiring documentation to expedite the onboarding process if selected for hire.
All candidates will be required to meet the minimum qualifications of our positions.
Positions at the On-the-Spot Hiring Event:
Temporary Recruiters (Mesa and Phoenix locations)
Temporary Warehouse Driver
Temporary T-Tech
Temporary Hotline Rep
Temporary Ballot Courier
Temporary Adjudication Clerk
Apr 13, 2024
Full time
It's election season, and we need your help! Election season is a crucial time for accuracy and expediency. If you want to be a part of one of the most important government tasks by using your exemplary administrative and recruiting skills, this position is for you!
As an Elections Temporary Recruiter, you will assist with the recruitment of employees and poll workers to ensure all staff are hired and in place to support the 2024 election cycles.
Maricopa County Elections is looking to hire Temporary Recruiters for both the Mesa Recruitment Office and Downtown Phoenix Facility (MCTEC).
About the Elections a Department of the Board of Supervisors
As the second-largest voting jurisdiction in the country, Maricopa County Elections serves more than 2.5 million registered voters as they exercise their right to make informed decisions regarding the selection of local and national leaders as well as ballot measures. We believe in teamwork, creating a vibrant, exciting work environment, and pursuing opportunities to make a positive impact in the communities that make up the 4th largest and fastest-growing County in the United States! Learn more at Work With Us | Maricopa County, AZ .
Proud to Offer
Perform work with a greater civic duty purpose
Opportunities for growth and development within Maricopa County
POSITION QUALIFICATIONS
We recognize your time is valuable, so please apply if you meet the following required qualifications.
Education
High School Diploma or GED
Experience
Two years of experience performing office, administrative, and clerical duties in a Recruitment, Human Resources or Elections environment
Intermediate-level skill in using Microsoft Office Suite applications, specifically Microsoft Excel
Combined education and experience qualifications
An equivalent combination of post-secondary education and/or job-related experience may substitute for the required experience on a year-for-year basis
Other Requirements
Must be registered or eligible to register to vote in Arizona by the time of hire.
Must complete a thorough background screening
Must be able to work irregular hours and shifts based on the departmental needs
Must have an Arizona state driver’s license by the time of hire
Our Preferred Candidate has
Experience utilizing the HR Workday Software
Advanced-level Excel skills in using Microsoft Office Suite applications, specifically Microsoft Excel
Associate’s degree in Human Resources, Business Administration, Public Administration, or a related field
Proficiency in professional communication skills, both written and verbal
Experience with administrative and clerical procedures, such as managing files and records
Experience supporting election activities
ESSENTIAL JOB TASKS
The tasks listed are a representation and not an all-inclusive list of essential job tasks for this position.
Responsible for application reviews and hiring process, including phone interviews, onboarding, new employee first-day activities, offboarding, and creating candidate files for employees and poll workers
Responsible for onboarding and offboarding employees utilizing the HR Workday software
Utilizes County HR Workday software programs to generate forms, queries, searches, viewing and dispositioning candidate profiles
Responsible for incoming and outgoing communications, in telecommunication and electronic media
Schedules training for employees and poll workers each election cycle
Interacts inside the Boardworker Software System by confirming voter registration and updating poll worker records to ensure data is accurate and up to date
Utilizes Microsoft Office, Outlook, Teams, Excel, and various in-house specialized programs
Conducts data collection and surveys for recruitment to support evaluation of programs and identify improvements
Recommends improvements in processes and workflow by analyzing issues and determining solutions
Supporting other assigned election activities as directed during election cycles
Working Conditions
Mandatory overtime during all election cycles
Work primarily occurs in a business office setting
Working in high volume, fast-paced environment
Ability to manage multiple screens, in a small font, while taking incoming calls
Ability to collaborate with peers in a team-oriented environment and conduct work independently
Ability to move objects lifting floor to waist (up to 25 pounds) and pushing/pulling (up to 50 pounds)
Will be required to travel to the Downtown Phoenix Facility (MCTEC) office on Election Day and other locations on a as needed basis
Telework is not available at this time.
SELECTION PROCEDURE:
The Maricopa County Human Resources Department reserves the right to admit to the selection process only those candidates considered to be the most highly qualified. Those selected will be assessed based on the evaluation of listed education and experience. The hiring authority will interview and select the successful candidate from a list provided by Human Resources.
All offers of employment made to new hires and rehires at Maricopa County are contingent upon successful completion of a post-offer, pre-employment thorough background investigation. A background investigation is conducted on a current employee who changes to a Safety Sensitive Position or one having the potential for serious adverse impact on the integrity or efficiency of the County. These requirements do not pertain to employees of elected officials who undergo background investigation processes administered through their respective offices.
Maricopa County is an EEO/ADA Reasonable Accommodation Employer.
On-the-Spot Hiring Event on May 3rd from 10 AM to 12 PM and 3 PM to 5 PM at the Maricopa County Sheriff's Training Center (Auditorium) - 2627 S 35th Ave, Phoenix, AZ 85003. Walk-ins are welcome!
Interviews will be conducted and offers will be placed on the same day. Potential candidates should bring their resumes, and any hiring documentation to expedite the onboarding process if selected for hire.
All candidates will be required to meet the minimum qualifications of our positions.
Positions at the On-the-Spot Hiring Event:
Temporary Recruiters (Mesa and Phoenix locations)
Temporary Warehouse Driver
Temporary T-Tech
Temporary Hotline Rep
Temporary Ballot Courier
Temporary Adjudication Clerk
We are looking for a dedicated individual to join our service team. The Service Technician III position includes the following responsibilities: service, maintenance, troubleshooting, testing and general repairs of customers’ MQPower construction equipment. Employee is able to complete duties and responsibilities with minor or no “how-to” instructions or supervision.
Essential Duties and Responsibilities:
Equipment Troubleshooting and Repair
Accurately troubleshoot and diagnose standard problems with construction equipment.
Perform standard repairs on construction equipment and related supporting accessories.
Replace supporting accessories when required.
Have a complete understanding of schematics and wiring diagrams.
Inventory Management
Track and manage employee-specific inventory during inspection and repair processes.
Request equipment and supplies to maintain inventory and ensure availability for necessary jobs.
Mechanical, Electrical, and Hydraulic Component Installation
Remove, disassemble, assemble, and install components and parts, including mechanical, electrical, and hydraulic components.
Conduct functional and continuity tests of electrical assemblies, components, wire harness, and plugs using electrical testing instruments.
Inspection and Repair of Supporting Systems
Inspect and repair all supporting systems, including fuel, cooling, and electrical systems.
Perform DOT inspection and repair of all trailers manufactured by Multiquip Inc., with the option for DOT certification testing.
Equipment Testing
Properly set up and test equipment using proper testing procedures while ensuring safe operation practices.
Collaboration and Communication
Collaborate with other service technicians to ensure safe and customer-satisfactory work.
Communicate technical matters clearly, both in written and verbal forms.
Wiring and Electrical Work
Cut, route, comb, twist, tie-wrap, and attach wires to terminal points, following layout specifications.
Use soldering guns and hand tools to connect wiring to accessories such as relays, circuit breakers, plugs, switches, and solenoids.
Administrative Tasks
Prepare and complete service reports in a precise and timely manner.
Operate and utilize standard computer programs such as Microsoft Office tools, Adobe Acrobat, web-based service tools, and reporting tools.
Safety and Quality Standards
Perform all work in accordance with Multiquip’s established quality standards.
Follow all safety procedures and maintain a clean and safe working environment.
Other Responsibilities
Must be able to communicate technical matters clearly, both written and verbally.
Perform other duties as assigned by the employees’ manager/supervisor.
Qualifications
Education and/or Work Experience Requirements:
High school diploma or (GED) equivalent;
Minimum of 5 years of experience on current (2018 and newer) small to medium construction equipment.
General engine mechanical/Electrical troubleshooting experience required.
Skills and Abilities:
We are looking for a dedicated individual who is a team player with a positive attitude.
Is mechanically inclined and able to complete assigned tasks with minimal or no supervision.
Has great overall understanding of complex and/or logical functions.
Has the ability to travel to job sites for repairs as needed.
Has strong problem-solving skills and is detailed oriented with a high level of accuracy.
Is able to read and interpret documents such as equipment and environment safety rules, operating and maintenance instructions, electrical & hydraulic schematics as well as written procedures to include troubleshooting flow charts and equipment service manuals.
Licenses, Certifications and Registrations:
Valid driver’s license and good driving record.
Physical Requirements:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to stand. The employee frequently is required to use hands to finger, handle, or feel and talk or hear, kneel, crouch or crawl. The employee will occasionally lift and/ or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision and ability to adjust focus.
Compensation and Benefits
Base pay range of $28.00-$35.00/hr
Discretionary Bonuses
11 paid Holidays
Generous Paid Time Off - Accrues at a rate of 4 weeks per year to start
Paid volunteer Time Off
Paid Parental Leave
Excellent Benefits Package for Full Time Employee that starts the 1st of the month after 30 days of hire date
Retirement Planning - 401(k)
Tuition Reiumbursement up to $5,250 a year
Employee Referral Program
Employee Assistance Program
Apr 04, 2024
Full time
We are looking for a dedicated individual to join our service team. The Service Technician III position includes the following responsibilities: service, maintenance, troubleshooting, testing and general repairs of customers’ MQPower construction equipment. Employee is able to complete duties and responsibilities with minor or no “how-to” instructions or supervision.
Essential Duties and Responsibilities:
Equipment Troubleshooting and Repair
Accurately troubleshoot and diagnose standard problems with construction equipment.
Perform standard repairs on construction equipment and related supporting accessories.
Replace supporting accessories when required.
Have a complete understanding of schematics and wiring diagrams.
Inventory Management
Track and manage employee-specific inventory during inspection and repair processes.
Request equipment and supplies to maintain inventory and ensure availability for necessary jobs.
Mechanical, Electrical, and Hydraulic Component Installation
Remove, disassemble, assemble, and install components and parts, including mechanical, electrical, and hydraulic components.
Conduct functional and continuity tests of electrical assemblies, components, wire harness, and plugs using electrical testing instruments.
Inspection and Repair of Supporting Systems
Inspect and repair all supporting systems, including fuel, cooling, and electrical systems.
Perform DOT inspection and repair of all trailers manufactured by Multiquip Inc., with the option for DOT certification testing.
Equipment Testing
Properly set up and test equipment using proper testing procedures while ensuring safe operation practices.
Collaboration and Communication
Collaborate with other service technicians to ensure safe and customer-satisfactory work.
Communicate technical matters clearly, both in written and verbal forms.
Wiring and Electrical Work
Cut, route, comb, twist, tie-wrap, and attach wires to terminal points, following layout specifications.
Use soldering guns and hand tools to connect wiring to accessories such as relays, circuit breakers, plugs, switches, and solenoids.
Administrative Tasks
Prepare and complete service reports in a precise and timely manner.
Operate and utilize standard computer programs such as Microsoft Office tools, Adobe Acrobat, web-based service tools, and reporting tools.
Safety and Quality Standards
Perform all work in accordance with Multiquip’s established quality standards.
Follow all safety procedures and maintain a clean and safe working environment.
Other Responsibilities
Must be able to communicate technical matters clearly, both written and verbally.
Perform other duties as assigned by the employees’ manager/supervisor.
Qualifications
Education and/or Work Experience Requirements:
High school diploma or (GED) equivalent;
Minimum of 5 years of experience on current (2018 and newer) small to medium construction equipment.
General engine mechanical/Electrical troubleshooting experience required.
Skills and Abilities:
We are looking for a dedicated individual who is a team player with a positive attitude.
Is mechanically inclined and able to complete assigned tasks with minimal or no supervision.
Has great overall understanding of complex and/or logical functions.
Has the ability to travel to job sites for repairs as needed.
Has strong problem-solving skills and is detailed oriented with a high level of accuracy.
Is able to read and interpret documents such as equipment and environment safety rules, operating and maintenance instructions, electrical & hydraulic schematics as well as written procedures to include troubleshooting flow charts and equipment service manuals.
Licenses, Certifications and Registrations:
Valid driver’s license and good driving record.
Physical Requirements:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to stand. The employee frequently is required to use hands to finger, handle, or feel and talk or hear, kneel, crouch or crawl. The employee will occasionally lift and/ or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision and ability to adjust focus.
Compensation and Benefits
Base pay range of $28.00-$35.00/hr
Discretionary Bonuses
11 paid Holidays
Generous Paid Time Off - Accrues at a rate of 4 weeks per year to start
Paid volunteer Time Off
Paid Parental Leave
Excellent Benefits Package for Full Time Employee that starts the 1st of the month after 30 days of hire date
Retirement Planning - 401(k)
Tuition Reiumbursement up to $5,250 a year
Employee Referral Program
Employee Assistance Program
Senior Connection Center, Inc.
Tampa, FL 33619, USA
General Description
This is a responsible non-exempt position on the staff of Senior Connection Center where exercising good judgment in evaluating situations and making decisions is very important. Adept at interpreting and explaining complex information about Long Term Care (LTC), this professional position shall perform Long Term Care Medicaid service related activities which include intake, screening, potentially eligible individuals for enrollment and/or triage duties which inform eligible or potentially eligible individuals, their families and/or educating community partners about Medicaid covered services and how to obtain them.
Staff position is 100 percent (100%) Medicaid related and shall perform some or all of the following Aging and Disability Resource Center (ADRC) activities:
Responsibilities
Accepts referrals from the Elder Helpline, as well as other resources for intake and screening as assigned by the Long Term Care Services (LTCS) Coordinator and/or Manager.
Refers individuals in need of community resource assistance to the Elder Helpline.
Determines the individual’s needs and screen for potential eligibility for Medicaid-related services utilizing a standardized screening instrument.
Provides efficient, timely and consumer friendly services to facilitate the eligibility application and review process;
Verifies an individual’s current Medicaid eligibility status for purposes of the Medicaid eligibility process.
Explains Medicaid eligibility rules and the Medicaid eligibility process to prospective applicants.
Conducts comprehensive screening on Medicaid probable individuals on the Assessed Priority Consumer List (APCL)
Inputs client assessments into CIRTS (Client Information and Registration Tracking System).
Posts information in the enrollment and termination screens of CIRTS to update the APCL as needed.
Provides necessary forms and package all forms in preparation for Medicaid eligibility determination.
Gathers information related to the application and eligibility determination for an individual, including resource information and third party liability information, as a prelude to submitting a formal Medicaid application.
Assists individual in collecting and gathering required information and documents for the Medicaid application, this assistance may be provided in the individual’s home. The activity includes assisting the potential applicant, as a secondary resource to family members and care providers, in gathering information and completing an application for Medicaid benefits.
Refers the individual to the local (or ADRC collocated) Department of Children and Families/Automated Community Connection to Economic Self-Sufficiency (DCF/ACCESS) staff to make application for Medicaid benefits. Coordinate with these staff regarding eligibility matters for Medicaid eligible or potentially eligible individuals.
Assists in obtaining the Physical Referral form (3008) for Medicaid Waiver probable individuals and coordinate with CARES (Comprehensive Assessment and Review for Long Term Care Services) staff for determination of functional eligibility.
Collects, reviews and maintains accurate Medicaid eligibility determination tracking data to ensure completeness, accuracy and timeline.
Tracks Medicaid applications through the eligibility process.
Contacts individuals on the APCL as required to update information and screen for Medicaid eligibility.
Participates in meetings with DCF, CARES and other entities as appropriate to facilitate and enhance the Medicaid eligibility determination process.
Acts as a consumer advocate by coordinating with CARES and DCF/ACCESS staff to resolve in a timely manner any eligibly issues that arise during the Medicaid eligibility determination process.
Standardizes and makes consistent outreach efforts to ensure public awareness of Medicaid programs and services and how to access them.
Develops, compiles and distributes materials to inform individuals about the Medicaid programs, as well as how and where to obtain those benefits. Note: This activity does not include compiling information already available through the Medicaid agency or Department of Elder Affairs.
Builds relationships with and educate service providers, professional entities and other professionals, such as hospital discharge planners and nursing home social workers, to facilitate referrals and increase awareness of Medicaid resources.
Regularly meets with and training ADRC access points to increase awareness of Medicaid resources to individuals and target populations.
Performs other Medicaid-related duties as assigned; which may include counseling disaster victims about Medicaid programs options and the eligibility process.
Performs other related duties as required.
Minimum Education and Experience
Minimum education and related experience:
Bachelor’s Degree; or
Associate’s Degree and two (2) years of experience; or
High School Graduate or Equivalent and four (4) years of experience
Successful completion of applicable background screening required.
Any exceptions to the minimum requirements must be approved by the President and CEO.
Required Skills and Knowledge
Ability to communicate well, orally and in writing.
Ability to research topics related to services for older adults (funding, program
design, etc.), analyze data and provide written and/or oral reports as required.
Ability to establish and maintain effective working relationships with others.
Basic skill level and knowledge of MS Office Suite including MS Word, Excel,
PowerPoint and database creation and maintenance either in Excel or
Access.
Physical Requirements
Ability to work under stressful situations.
Pleasant and clearly understandable telephone voice.
Ability to lift and carry at least 10 pounds.
Ability to operate a computer and other office equipment.
Ability to sit at a desk for more than one hour at a time.
Ability to bend and stoop in order to file and shelve.
Apr 01, 2024
Full time
General Description
This is a responsible non-exempt position on the staff of Senior Connection Center where exercising good judgment in evaluating situations and making decisions is very important. Adept at interpreting and explaining complex information about Long Term Care (LTC), this professional position shall perform Long Term Care Medicaid service related activities which include intake, screening, potentially eligible individuals for enrollment and/or triage duties which inform eligible or potentially eligible individuals, their families and/or educating community partners about Medicaid covered services and how to obtain them.
Staff position is 100 percent (100%) Medicaid related and shall perform some or all of the following Aging and Disability Resource Center (ADRC) activities:
Responsibilities
Accepts referrals from the Elder Helpline, as well as other resources for intake and screening as assigned by the Long Term Care Services (LTCS) Coordinator and/or Manager.
Refers individuals in need of community resource assistance to the Elder Helpline.
Determines the individual’s needs and screen for potential eligibility for Medicaid-related services utilizing a standardized screening instrument.
Provides efficient, timely and consumer friendly services to facilitate the eligibility application and review process;
Verifies an individual’s current Medicaid eligibility status for purposes of the Medicaid eligibility process.
Explains Medicaid eligibility rules and the Medicaid eligibility process to prospective applicants.
Conducts comprehensive screening on Medicaid probable individuals on the Assessed Priority Consumer List (APCL)
Inputs client assessments into CIRTS (Client Information and Registration Tracking System).
Posts information in the enrollment and termination screens of CIRTS to update the APCL as needed.
Provides necessary forms and package all forms in preparation for Medicaid eligibility determination.
Gathers information related to the application and eligibility determination for an individual, including resource information and third party liability information, as a prelude to submitting a formal Medicaid application.
Assists individual in collecting and gathering required information and documents for the Medicaid application, this assistance may be provided in the individual’s home. The activity includes assisting the potential applicant, as a secondary resource to family members and care providers, in gathering information and completing an application for Medicaid benefits.
Refers the individual to the local (or ADRC collocated) Department of Children and Families/Automated Community Connection to Economic Self-Sufficiency (DCF/ACCESS) staff to make application for Medicaid benefits. Coordinate with these staff regarding eligibility matters for Medicaid eligible or potentially eligible individuals.
Assists in obtaining the Physical Referral form (3008) for Medicaid Waiver probable individuals and coordinate with CARES (Comprehensive Assessment and Review for Long Term Care Services) staff for determination of functional eligibility.
Collects, reviews and maintains accurate Medicaid eligibility determination tracking data to ensure completeness, accuracy and timeline.
Tracks Medicaid applications through the eligibility process.
Contacts individuals on the APCL as required to update information and screen for Medicaid eligibility.
Participates in meetings with DCF, CARES and other entities as appropriate to facilitate and enhance the Medicaid eligibility determination process.
Acts as a consumer advocate by coordinating with CARES and DCF/ACCESS staff to resolve in a timely manner any eligibly issues that arise during the Medicaid eligibility determination process.
Standardizes and makes consistent outreach efforts to ensure public awareness of Medicaid programs and services and how to access them.
Develops, compiles and distributes materials to inform individuals about the Medicaid programs, as well as how and where to obtain those benefits. Note: This activity does not include compiling information already available through the Medicaid agency or Department of Elder Affairs.
Builds relationships with and educate service providers, professional entities and other professionals, such as hospital discharge planners and nursing home social workers, to facilitate referrals and increase awareness of Medicaid resources.
Regularly meets with and training ADRC access points to increase awareness of Medicaid resources to individuals and target populations.
Performs other Medicaid-related duties as assigned; which may include counseling disaster victims about Medicaid programs options and the eligibility process.
Performs other related duties as required.
Minimum Education and Experience
Minimum education and related experience:
Bachelor’s Degree; or
Associate’s Degree and two (2) years of experience; or
High School Graduate or Equivalent and four (4) years of experience
Successful completion of applicable background screening required.
Any exceptions to the minimum requirements must be approved by the President and CEO.
Required Skills and Knowledge
Ability to communicate well, orally and in writing.
Ability to research topics related to services for older adults (funding, program
design, etc.), analyze data and provide written and/or oral reports as required.
Ability to establish and maintain effective working relationships with others.
Basic skill level and knowledge of MS Office Suite including MS Word, Excel,
PowerPoint and database creation and maintenance either in Excel or
Access.
Physical Requirements
Ability to work under stressful situations.
Pleasant and clearly understandable telephone voice.
Ability to lift and carry at least 10 pounds.
Ability to operate a computer and other office equipment.
Ability to sit at a desk for more than one hour at a time.
Ability to bend and stoop in order to file and shelve.