59 Customer Service jobs

      We are looking for a Customer Care Specialist who will be the vital link between our company and our current and potential customers. You should have the ability to accept ownership for effectively facilitating customer issues, complaints, and inquiries, keeping customer happiness at the core of every decision and behavior.   Locally owned and operated since 1988, Anti-Pesto is trusted with protecting the health and property of businesses and homeowners throughout the Tampa Bay/St. Petersburg/Central Florida area.   What your job looks like:   ● Sitting at a desk and receiving inbound calls from current and prospective customers.   ● Ask qualifying questions to customers to confirm needs and match to Anti-Pesto solutions.   ● Schedule our techs and inspectors to meet with customers.   ● Keep records of all conversations in the company database in a comprehensible way so others on your team understand what happened.   ● going above and beyond in your communication to make our customers happy.     Our requirements include:   ● Show up on time - Attendance is monumental.   ● Work well with the other members of the customer care team.   ● A friendly phone presence, and a positive outlook, and openness to new ideas.   ● Excellent communication skills, both written and verbal.   ● Ability to multitask, detail-oriented, and work without someone looking over your shoulder.   ● Dedication to improving your knowledge and skills   ● Strong computer skills are required - Google Suite (Docs & Sheets) and Email.   ● Intermediate and accurate typing skills.   ● One year of experience and/or training in a customer service role preferred   ● Bi-Lingual a plus     Benefits:   ***Top Rated Pest Control Company in Tampa Bay Area***   Benefits of working at Anti-Pesto Bug Killers:   Paid vacation, sick, and holidays   Paid training     Excellent health, dental, and vision benefits   401K   ..and best of all, our employee support dog, Red!   Anti-Pesto's core values are all about Growth, Respect, Integrity, Exceptional Service, and Family. If you feel the same way, it's time to talk to Ray.  

The Ambassador: You are the face of the franchise and the first person our members see. The Goal: Provide elite service, educate customers on our Wash Packages, and keep the energy high. The Path: Start here to learn the business from the ground up. Many of our current Managers started right here at the kiosks!

Our Retention Specialist will provide world class customer service by managing customer cancellations, cancel/move accounts, and customer call backs. Primary responsibilities will include saving customers from cancelling services, handling call backs from homeowners that have moved or sold property and contacting new homeowners taking over properties from current customers.

The Customer Service Professional will provide world class customer service and sales support by responding to customers’ requests, courteously and professionally. The Customer Service Professional handles both inbound and outbound customer service-related calls, sets up call back services for current customer accounts, maintains current customer accounts, and documents all pertinent notes in each customer’s account.

  Kenific Group Call Center Operations (KGCCO) is looking for Customer Service Representatives (CSRs) to staff our high-volume call center in Tampa, FL. We understand our frontline CSRs are the lifeblood of our clients’ success! Our CSRs assist thousands of Americans in maneuvering through complex Federal Marketplace healthcare plans, by getting them the information they need to make important decisions for themselves and their loved ones.  Does this sound like a job for you? If so, we would like you to join our team!     We are looking for motivated and enthusiastic CSRs to provide service excellence on a first call resolution basis. Our positive work environment and culture inspire and reward our team members. We have positions available for start dates from September through November, and we are hiring now!    This KGCCO CSR opportunity is ideal for new college graduates, university students working full-time, career changers, military spouses and families, and recent retirees looking to supplement their income. The CSR skills you will acquire and practice at our Tampa call center will enhance your professional skills and resume. Also, given our “promote from within” culture, there are numerous opportunities for internal advancement. In fact, most of our management team came to their positions through internal promotions!   Our expedited hiring process shortens the time between interview and offer letter. All newly hired candidates complete a comprehensive paid customer service training program that gets you on the production floor in just a few short weeks. If you show up on time and work your scheduled shifts, you may also be eligible for additional bonuses!  These bonuses include the $500 new hire bonus, which is paid after a CSR completes the entire training program and works 40 hours on the production floor.  Does this sound good to you? Join us!    Responsibilities :    You will answer calls and assist customers seeking information about Marketplace insurance, utilizing standard technology such as a telephone, web browser, and email.    You will choose the appropriate pre-scripted responses, which you will read verbatim to provide basic and general health insurance plan information.  You will follow established and documented policies and standard operating procedures, such as completing timesheets and adhering to privacy rules.  You will help individuals apply for a premium tax credit through the Federal government.  You will assist callers in completing an online application and submitting it electronically to the plan provider for processing.   You will complete basic call logs related to phone inquiries, such as clicking radio buttons to confirm which scripts you read to the caller.   You will refer calls as required to secondary levels of support.    Position Requirements :    High school diploma or equivalent is required.   Minimum six months of customer service/secretarial/telemarketing experience required.   Must be able to pass customer service assessments.   Must be able to type a minimum of 20 WPM.   Must be able to sit for extended periods of time.   Experience working with a PC and the Windows operating system is required.   Must have excellent time management skills and the ability to adhere to an established schedule.    Must have the ability to follow standard operating procedures and follow established call scripts, choosing the correct one for the type of call being answered.    Must have demonstrated excellent interpersonal and leadership skills and the ability to organize simultaneous tasks.   A proven ability to work as a member of a team is required.   Location :     Position is onsite at our Tampa call center, 5701 E. Hillsborough Avenue, Suite 1300, Tampa, FL 33610 (located near the Hard Rock Casino).  Remote work is not available for this position.   Schedule :    Our call center is open from 8:00AM to 10:00PM, Monday – Friday, with extended operating hours during peak season, and your shift will be assigned a portion of that daily schedule.    In addition to certain mandatory workdays, you may be required to work some weekends and holidays during peak season. Overtime will be paid for all applicable hours.    These positions are seasonal and are expected to continue through February, during the Open Enrollment Period (OEP) for Marketplace insurance, and there are opportunities for overtime hours. We anticipate having some permanent positions available at the end of OEP, and our 'promote from within' culture means there may be room for you to become a permanent part of our team!  Background :    You must be able to pass a customer service assessment as well as a standard background check, including criminal and credit checks.      The next chapter of your career and your life starts NOW. Apply today!       We are proud to offer our employees a quality compensation and benefits package, including employee-only medical coverage at no cost, a 401(k)-company match program, and more!       

The ideal candidate for this position is someone who has is fluent in both Spanish and English is enthusiastic, compassionate and knows how to give an impeccable first impression to patients and guests.  Duties include maintaining all front desk activities such as scheduling appointments, greeting patients and vendors, performing inbound and outbound calls/faxes/emails, insurance verification, and accepting payments.   Responsibilities: Greet patients and visitors in a courteous, professional, and timely manner. Check patients in and out for appointments, ensuring all demographic and insurance information is accurate and up to date. Verify insurance eligibility and obtain authorizations or referrals as required. Schedule, reschedule, and confirm appointments for providers and imaging. Collect co-pays, deductibles, and outstanding balances in accordance with practice policies. Maintain accurate and organized patient charts, ensuring confidentiality and compliance with HIPAA regulations. Answer incoming phone calls, respond to inquiries, and route calls/messages to appropriate staff. Coordinate with clinical and administrative teams to ensure efficient patient flow and communication. Assist with new patient registration, pre-visit paperwork, and electronic health record (EHR) updates. Support front office operations, including faxing, scanning, and document management. Participate in staff meetings, training sessions, and quality improvement initiatives. Uphold organizational policies, procedures, and service excellence standards.   Minimum Qualifications: High school graduate or equivalent. Fluent in both Spanish and English  (spoken and comprehension). Minimum of six (6) months of customer service experience with basic knowledge of the medical insurance process. Proficient with Microsoft Word and Excel.   Preferred Qualifications: Medical Office experience preferred. EHR systems experience preferred.

As a Wheelchair Agent, you’ll provide friendly, reliable customer service while assisting passengers with mobility needs. ✔ Ability to lift up to 50 lbs ✔ Comfortable with long periods of walking and standing ✔ Strong customer service and communication skills ✔ Must be dependable and professional  

The Customer Experience track prepares you to work directly with clients, understand their needs, and help them reach their goals. You’ll learn customer communication, relationship building, problem solving, navigating tough conversations, and using CRM systems. For the banking side, you’ll also learn cash handling, financial products, and how to process banking transactions. This track leads to roles like Relationship Banker, Associate Banker, Customer Success Specialist, Client Service Associate, Wealth Management Client Associate, and Virtual Banker. It's great for anyone who enjoys helping people, working with customers, and being part of a professional team.

The Front Desk Associate is a highly visible, customer service focused position.  The ideal candidate for this position is someone who is enthusiastic, compassionate and knows how to give a memorable first impression to all patients and guests.  Duties include maintaining all front desk activities such as: scheduling appointments, greeting patients and vendors, performing Inbound and Outbound calls/faxes/emails, insurance verification, and accepting payments.    Responsibilities: Collect and enter patient data while checking the accuracy of existing data. Prepare appropriate paperwork for patient appointments. Verify patient insurance and/or financial responsibility. Demonstrate professionalism in appearance, language, and demeanor. Properly greet all who enter the office and check patients in accordingly. Scan patient data into appropriate charts. Monitor patient wait times. Schedule patient appointments in person or over the phone. Answer phone calls and transfer calls to the appropriate departments. Monitor office supply levels. Complete office opening and closing procedures.   Minimum Qualifications: High school diploma or equivalent. Six (6) months of customer service experience and basic knowledge of the medical insurance process. Language skills adequate for high-level written, interpersonal, and telephone communication.   Preferred Qualifications: ASC/Medical Office experience. EMR/EHR systems experience. Proficient with Microsoft Word and Excel.

The Customer Service Professional will provide world class customer service and sales support by responding to customers’ requests, courteously and professionally. The Customer Service Professional handles both inbound and outbound customer service-related calls, sets up call back services for current customer accounts, maintains current customer accounts, and documents all pertinent notes in each customer’s account.

Job Summary We are seeking a friendly and service-oriented Front Desk Representative to join the team at our thriving clinic. As a Front Desk Representative, you will be the first point of contact for our patients. You will greet patients as they arrive, book appointments, answer phone calls, and collect payment information. The ideal candidate has a cheerful disposition, excellent communication, and computer skills, and is capable of multitasking.   Benefits/Perks Flexible Schedule Great work-life balance Paid time off Ongoing training       Responsibilities Greet patients as they arrive and provide an excellent customer experience Answer Insurance phone calls and schedule appointments Assist patients with paperwork, including consent forms Maintain a clean and inviting environment Provide general patient services and attend to the needs of patients throughout their services     Qualifications One or more years of experience as a receptionist or similar role is preferred Excellent communication skills with a commitment to customer service Strong work ethic and positive attitude Familiar with computers and scheduling software Excellent multi-tasking skills

Basic Function: Serves customers by providing product and service information; resolving product and service problems.  This position is responsible preparing Background Screening Reports with no errors within a 24- hour period. Principal Accountabilities (Essential Functions)   Maintain turnaround time expectations based on internal and state policies. Verify all products related to background screening by performing background scrub or verification procedures.  Communicate with clients as needed of status of pending reports and/or provide clarifying information. Utilize best practices and accuracy training to deliver quality reports to clients.   Attract potential customers by answering product and service questions, suggesting information about other products or services. Maintains customer records by updating account information as needed. Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution. Prepares product or service reports by collecting and analyzing customer information. Conducts consumer interviews and investigates disputed information. Contributes to team effort by accomplishing related results as needed   Expected to have punctual, consistent attendance   Performs other duties as assigned.   Experience, Knowledge and Skills Required (Know How) A high school diploma or GED is required with some PC knowledge, and minimum typing skills of 40-50 wpm as well as professional.  Other skills required are Customer Service, Product Knowledge, Quality Focus, Problem Solving, Market Knowledge, Documentation Skills, Listening, Courteous Phone Skills, Resolving Conflict, Analyzing Information, and Multi-tasking.   Scope of Responsibility Responsible for timely and accurate turnaround on all Background Screening reports.   Problem Solving/Decision Making This position makes decisions regarding the investigating of information updated on the Background Screening report.   Contacts and Relationships Works well under pressure and manages time well. Must enjoy working with people. Must be able to adjust to constructive criticism directed towards the employee and the department.   Physical Environment This position exists in an office environment with sitting at a desk, working on a computer and answering phones.   Additional Information The incumbent must be able to work with highly confidential data that must be maintained in strict confidence.  Must work well under pressure and be able to handle and prioritize a variety of issues.  

Kenific Group is a government contracting company headquartered in Leesburg, VA, and it operates a high-volume call center in Tampa, FL.

OneTouch Direct is not your typical Call Center. Founded in 1998, we have since grown into one of the most preeminent providers of contact center solutions in the nation. We work with Fortune 500 companies providing useful products and excellent service. We are a seamless extension of our clients while building an internal culture that stands out above the rest. We are looking for a results-driven Sales & Customer Service Representative to join our team in Tampa, Florida. In this role, you will engage with customers, address their inquiries, and promote our products and services. Your success will hinge on your ability to create positive customer experiences and drive sales.   Key Responsibilities: Handle calls from customers professionally and efficiently. Resolve customer issues and inquiries, ensuring complete satisfaction. Identify upselling and cross-selling opportunities during customer interactions. Maintain accurate records of customer interactions and transactions. Collaborate with team members to enhance service delivery and customer engagement.   Requirements 1+ years of experience in sales and customer service preferred. Strong communication skills—both verbal and written. Ability to work well in a team-oriented, fast-paced environment. Proficiency in Microsoft Office. Excellent problem-solving skills and a customer-focused mindset. A positive attitude and a drive to achieve sales targets.   Benefits Full time . 40 hours per week schedule with overtime opportunities! Great pay . Hourly base salary + benefits! Training . Paid training & development Benefits . Health Care Plan (Medical, Dental & Vision) Culture . Diverse, welcoming culture with Employee Resource Groups and positive upbeat work environment  

Administer all duties related to property tours, including virtual and self-guided, while providing stellar customer service and a positive experience for the prospective customer Engage and educate prospective customers about AvalonBay and answer any questions they may have using digital resources and other tools. Promptly respond to pre tour, during tour, and post tour assistance needs. Handle inbound and outbound calls per scheduled shift. Conduct virtual tours with prospects (Audio and Video capabilities are required components for this position). Professionally present and educate prospective residents on pricing, availability, layout, amenities, design and features of the community and brand, as well as the surrounding area/neighborhood Cross-sell potential prospects to other AvalonBay communities where needs can be met. Address and resolve customer service concerns. Accurately complete touring related tasks and emails, ensuring all data is entered into appropriate information systems in a timely manner. Maintain all documentation in accordance with AvalonBay policy and procedure. Work in a collaborative team environment with fellow team members and the on-site team. Actively participate in coaching, training, and personal development while visible on camera.     Knowledge, Skills and Abilities: Possesses customer service knowledge and ability to deliver exceptional customer experience, internally and externally. Utilizes sales skills to achieve leasing/sales targets as demonstrated by accomplishments in previous work experience. Listens and quickly develops rapport with residents and prospective residents as demonstrated through past work experience. Gathers and retains site specific knowledge of various communities within the portfolio to share with prospective residents. Demonstrates an understanding of the Customer Experience Vision for each brand and what differentiates community from the competition, accurate knowledge of community inventory, pricing and availability as well as local community, neighborhood and areas of interest. Reads and writes English as demonstrated by clear and concise written and verbal communications. Possesses basic arithmetic skills (measurement, addition, subtraction, multiplication, and division) to perform basic calculations and analyses such as estimating, determining averages and percentages, proration, and calculating totals. Performs basic Microsoft Office applications such as word processing, spreadsheets, and presentations. Demonstrates exceptional attention to detail and problem-solving skills. Exhibits ability and willingness to work on a flexible schedule.   Technical Requirements: This position requires evening and weekend availability Hardwired desktop to internet router, Wi-Fi is prohibited. Minimum internet speed of 25 Mbps down and up. Dedicated workspace for desktop and minimum of two monitors set-up at associate’s cost, unless otherwise required by law. Dedicated workspace that is secure, safe, quiet, and ergonomically sound. Associate responsible for maintaining adequate business tools to perform job. Job may not be performed or moved to another dedicated workspace without manager and HR approval.   Education: A high school diploma or equivalent (GED) is required.   Experience: At least one year of experience in multifamily or related property management is preferred. Experience in a sales position, particularly one requiring customer interaction is preferred.   Software: Proficiency in the Microsoft Office Suite (Word, Excel, PowerPoint) is required.     How AvalonBay Supports You We know that our teams are the beating heart of our success and we’re committed to showing our appreciation.   We offer: Comprehensive benefits — health, dental and vision, 401(k) with company match, paid vacation and holidays, tuition reimbursement, an employee stock purchase plan and more. Click on Benefits (https://jobs.avalonbay.com/benefits) for information.   Growth based on achievement and promotion from within. Associate recognition (a company-wide recognition program that celebrates associate efforts and successes in contributing to the overall success of the organization – including destination awards, ‘AvalonBay’s Very Best’ recognition program and others!). A 20% discount on our incredible apartment homes. A culture built on purpose and our core values - A Commitment to Integrity, A Spirit of Caring, and A Focus on Continuous Improvement.       Additional Info AvalonBay is proud to be an equal opportunity employer and is committed to an inclusive and diverse work environment free of discrimination and harassment.  We believe that in order to achieve our purpose of creating a better way to live, we must recruit, develop and retain associates with a wide range of backgrounds, experiences and perspectives and create an environment that encourages all voices to be heard, understood and appreciated. With this we know we can do great things. AvalonBay makes employment decisions without regard to a person’s race, ethnicity, color, religion, sex, national origin, sexual orientation, gender identity, pregnancy (including childbirth, lactation or related medical conditions), age, physical or mental disability, genetic information (including characteristics or testing), citizenship status, military or veteran status, or any other status protected by the law. For California residents, if you elect to apply to AvalonBay you accept the AvalonBay California Personnel Privacy Notice ( https://www.avaloncommunities.com/california-personnel-privacy-notice/ )    

Guest Service Associates ensure every customer leaves with a clean car and great experience. You’ll assist guests at the tunnel, help with memberships, and keep the site clean and welcoming. If you’re energetic, friendly, and enjoy working outdoors in a team setting, this role is a great entry point into BlueWave.

Customer Service Representatives provide support to our guests from the office, handling incoming calls, texts, and emails. This role focuses on assisting customers with account questions, membership support, and resolving service issues. Strong communication skills, professionalism, and attention to detail are key to ensuring every guest has a smooth, positive experience with BlueWave Express.

At NetCost Market, we are dedicated to delivering the highest standards in food retail. Fresh produce, great value, and an exceptional shopping experience are the foundations of our business. Our mission is to provide the community with a complete and enjoyable shopping experience every day. Position Overview We are seeking an enthusiastic and customer-focused Service Department Associate to join our Deli Team. This role involves preparing, slicing, and presenting deli products, assisting customers with their orders, and maintaining the quality and appearance of our food displays. The ideal candidate thrives in a fast-paced environment, works well with a team, and is committed to providing excellent customer service. Responsibilities Greet and assist customers promptly and courteously, following Customer Service Standards. Work effectively at any deli station (hot case, cold case, sandwich station, bakery, juice bar) and during any shift (opening, mid, closing). Slice, portion, wrap, and package products according to customer requests and company guidelines. Prepare and arrange products in display cases to maximize appeal and sales. Receive, inspect, and properly store deliveries to ensure product freshness and quality. Maintain a clean, sanitary, and organized work area in compliance with Health Department regulations and food safety standards. Safely operate, clean, and sanitize all deli equipment. Follow portion guidelines and accurately record samples, demo products, and waste. Stay knowledgeable about products and store layout to assist customers effectively. Collaborate with team members and communicate openly with kitchen staff and managers. Attend required department and store meetings. Uphold store policies, including dress code and safety standards. Assist team members in meeting department and store goals. Perform additional duties as assigned by management. Qualifications Friendly, professional, and customer-focused with strong communication skills. Ability to read, write, and solve basic math problems. Strong problem-solving skills and ability to follow instructions. Works well both independently and as part of a team. Enthusiastic about serving people and providing excellent customer service. Physically able to stand, walk, bend, kneel, and lift up to 50 lbs.

At NetCost Market, we are committed to delivering the highest standards in food retail. Fresh produce, great value, and an exceptional shopping experience are at the heart of what we do. Our mission is to bring a complete and enjoyable shopping experience to the community every day. Position Overview We are seeking a motivated and reliable Stock Associate to join our team. This role is key to ensuring our shelves are well-stocked, displays are organized, and customers receive excellent service. The ideal candidate is friendly, detail-oriented, and committed to maintaining NetCost Market’s standards of quality and customer satisfaction. Responsibilities Provide prompt, courteous, and professional customer service in line with company standards. Check products for quality and condition, ensuring items meet company guidelines. Assist customers on the sales floor, answering questions and helping locate products. Receive, verify, and organize incoming shipments, comparing invoices against orders. Maintain accurate records of stock and inventory in the company database. Build and organize store displays to highlight featured or seasonal merchandise. Organize and restock shelves, bins, and displays according to company standards. Monitor and report missing or damaged inventory to management. Use rolling ladders or equipment safely to retrieve stock from higher shelves. Maintain a clean and organized work area while adhering to all food safety standards. Follow all instructions from management and support team operations. Contribute to a positive shopping experience by ensuring customers are assisted quickly and efficiently. Perform annual inventory counts and assist with identifying stock needs. Support other duties as assigned. Qualifications Friendly, professional, and customer-focused with strong communication skills. Ability to read, write, and solve basic math problems. Strong problem-solving skills and ability to follow instructions. Works well both independently and as part of a team. Enthusiastic about providing excellent service to customers. Physically able to lift up to 50 lbs.      

Prepares, records and submits warranty claims to the factory and/or distributor and reconciles them accordingly.    

We are currently looking for Driver License Examiners. You will be responsible for administering eligibility tests, evaluating people applying for classified Driver License, Commercial Driver License, Learners permits and ID cards. Dealing with high volume of transactions, you will use your first-class customer service skills to confirm applicant's knowledge of NC Motor Vehicle laws, identification of road signs, checking vision and observing/evaluating driving skills by riding with the customer in their personal vehicle on a road test in all types of weather. You will serve as a public advisor to identify any possible health concerns with drivers, advise customers of adjunct service programs available, and ensure applicant data and court ordered information is entered accurately into the internal system for reporting.      

Salary Range: $25.00 To $30.00 Hourly   Equal Opportunity Employer/Disability/Veterans Reliable Respiratory is a Durable Medical Equipment (DME) company that provides the highest quality level of service for patients in need of respiratory, diabetes, urology, and maternity support. Equipment provided includes, CPAPs, BiPAPs, AutoPAPs, nebulizers, oxygen equipment, ventilators, CGM devices, insulin pumps, and breast pumps.  Each patient is treated with professionalism, understanding, and attentive service. We care about our customers, work closely with the medical community, and have highly skilled staff ready to assist customers in receiving the best care possible. A Customer Success Representative  is responsible for generating new business to the company by ensuring all accounts are managed with care and efficiency.  As a Customer Success Representative, you will work directly with our accounts and customers to fulfill medical supply orders and answer questions related to care. This includes collaborating with referral sources, insurance companies, and internal departments to ensure each step of fulfillment is met with efficiency and accuracy.   Duties and Responsibilities Manages all assigned key accounts  Serves as an account liaison between internal departments and external accounts  Builds relationships and trust between the assigned accounts and Reliable Respiratory Identifies and capitalizes on opportunities to increase sales for the assigned accounts while maintaining satisfactory customer service Processes new and recurring orders via fax, phone, email, or in person in accordance with Reliable Respiratory’s processing procedures and guidelines Handles incoming communications from customers and referrals in a timely, professional, and friendly manner, including walk-in patients as necessary  Verifies insurance online or by phone and documents information in Reliable Respiratory’s electronic health records system Obtains all necessary insurance authorizations Troubleshoots equipment issues with patients; triages issues to manufacturer’s care teams or referring doctors as needed Understands insurance coverage and allowable amounts; verifies patient demographic information, insurance authorization, and benefit information-updating as needed Actively up sell and increase orders through suggestive selling techniques Ensures completion of worklists assigned  Collects patient payments Ensures patients understand cost responsibilities Coordinates appointments between customers and respiratory staff Participates in company phone campaigns Complies with all policies and procedures established by the company and the company's regulatory bodies   Required Qualifications 18 years of age or older Must be eligible to work in the United States and not require work authorization from us now or in the future Bachelor’s Degree required 1 year of customer service experience   Required Skills Effective and professional verbal and written communication abilities Professional computer experience (especially Microsoft Office Suite) Ability to work independently to investigate and make decisions Ability to work in collaboration with others Ability to prioritize and complete work amidst interruptions in a busy work area Ability to comply with guidelines both internal and industry-imposed Ability to reconcile multiple shifting logistical factors for each appointment Strong attention to detail  Great customer service skills especially in high intensity situations Fluent in English and Spanish proficiency preferred  Competencies Adaptability  Analytical Skills Attention to Detail Communication Computer Skills Customer Service Decision Making Dependability  Initiative  Problem Solving  Productivity  Self-Motivated Sense of Urgency  Teamwork   Work Environment & Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to communicate and convey information with the appropriate parties. The job requires assuming a stationary position for long periods of time This role routinely uses standard office equipment such as computers, phones, and printers/scanners The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. This job operates in a professional office environment The noise level in the work environment is usually moderate to loud if employee wished to be in office Reliable Respiratory, INC participates in E-Verify. E-Verify is a web-based system that allows an employer to determine an employee's eligibility to work in the US using information reported on an employee's Form I-9. The E-Verify system confirms eligibility with both the Social Security Administration (SSA) and Department of Homeland Security (DHS). For more information, please go to the USCIS E-Verify website.    

We’re always looking for talent that believes in having fun. At M Resort, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of co-workers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.   Duties include: Clean on a rotation schedule hotel guest rooms which include but not limited to making of beds by changing bed linens and pillowcases, dusting of furniture, restocking of all needed items, cleaning of bathroom including but not limited to toilet, walls/windows, doors, mirrors, shower/tub, floors, and vacuuming of rooms. Able to release rooms as guest ready. Able to push, pull, lift 10 lbs. frequently, and up to 20 lbs. occasionally. Able to bend and stretch 95% of the working day.

We have an excellent opportunity for a detail-oriented, proactive, energetic individual, who is dedicated to exceptional customer service to join our team.   Primary Responsibilities Respond promptly and accurately to customer inquiries regarding order status and product information, ensuring a high level of service and satisfaction. Process customer orders, modifications, and returns in accordance with established departmental procedures and quality standards. Demonstrate exceptional telephone communication skills and maintains a positive, solutions-oriented demeanor in all customer interactions. Collaborate with the accounting department to efficiently resolve credit-related issues and ensure seamless transaction processing. Provide timely and constructive feedback to internal teams regarding customer concerns, contributing to continuous improvement efforts. Work closely with the sales team to consistently exceed customer service expectations and support business growth.   Qualifications and Requirements Minimum 2 years of experience in a business-to-business (B2B) customer service / sales environment. Proficient in Microsoft Office Suite; focusing on Outlook, Teams, Excel, Word Computer savvy; knowledge of or quick to learn proprietary systems (ERP/ CRM) and tools. Excellent telephone communication abilities; capable of conveying information effectively and confidently. Ability to manage multiple tasks simultaneously, perform effectively under pressure, and meet tight deadlines. Strong analytical and problem-solving capabilities, with a proactive approach to resolving issues. Collaborative mindset with a strong orientation toward teamwork and shared success. Bachelor’s degree preferred; equivalent experience will be considered.  

Esler Companies - Renewal by Andersen is seeking motivated, goal-oriented Canvassers to join our canvassing team. This is an on-the-go role where you'll be actively on your feet throughout the day, going from home to home and engaging with customers in the neighborhood who are familiar with our products and services. With over 40% of management starting out in this role, you will be provided with mentorship, paid training, and personal development throughout your career. Whether you’ve worked for the Military, Solar, Retail Services, Fast Food, or are just looking for a change of pace, we encourage you to apply!   Responsibilities:   • Customer Engagement: Approaching potential customers at their door to identify their needs.   • Product Knowledge & Communication: Clearly communicating and explaining our products and services.   • Team Collaboration: Working closely with our call center to schedule appointments.   • Customer Service: Providing a delightful, human connection as the first interaction with homeowners.   • Resilience & Adaptability: Ability to handle rejection while being mindful and self-aware  

OneTouch Direct is not your typical Call Center. Founded in 1998, we have since grown into one of the most preeminent providers of contact center solutions in the nation. We work with Fortune 500 companies providing useful products and excellent service. We are a seamless extension of our clients while building an internal culture that stands out above the rest. We are looking for a results-driven Sales & Customer Service Representative to join our team in Tampa, Florida. In this role, you will engage with customers, address their inquiries, and promote our products and services. Your success will hinge on your ability to create positive customer experiences and drive sales.   Key Responsibilities: Handle calls from customers professionally and efficiently. Resolve customer issues and inquiries, ensuring complete satisfaction. Identify upselling and cross-selling opportunities during customer interactions. Maintain accurate records of customer interactions and transactions. Collaborate with team members to enhance service delivery and customer engagement.   Requirements 1+ years of experience in sales and customer service preferred. Strong communication skills—both verbal and written. Ability to work well in a team-oriented, fast-paced environment. Proficiency in Microsoft Office. Excellent problem-solving skills and a customer-focused mindset. A positive attitude and a drive to achieve sales targets.   Benefits Full time . 40 hours per week schedule with overtime opportunities! Great pay . Hourly base salary + benefits! Training . Paid training & development Benefits . Health Care Plan (Medical, Dental & Vision) Culture . Diverse, welcoming culture with Employee Resource Groups and positive upbeat work environment  

What you’ll be doing… The Business Government Customer Organization (BGCO) is obsessed with assisting customers to reach their organizational objectives while delivering the best-in-class customer experience and assuring revenue retention and growth through long-term relationships with our clients. As a Technical Expert Coordinator you are responsible for taking incoming technical calls from Verizon Wireless business customers, providing a world class experience with a focus on the technical troubleshooting, complex solutions support and resolution. You are responsible for achieving business results through delivering best-in-class technical support and customer experiences to high-value business & government customers. Demonstrate advanced troubleshooting skills necessary to resolve the full scope of customer issues including both advanced technical and customer service inquiries. You will be responsible for supporting our current and evolving advanced products & solutions (5G, Mobile Edge Computing, Private Networks, Telematics, Internet of Things, Enterprise Messaging, etc.) and providing individual account support to achieve issue resolution. You’ll be at the heart of our business and Advanced Technical Solutions all while working both at home and in the office. The primary responsibilities associated with this position include: Performing advanced troubleshooting for hardware and software, diagnosing both network and application issues. Providing detailed information on how to set up/configure complex data and voice products. Providing a high level of resolution support to multiple business customer types as measured by Customer Experience Audits adapting to their varying needs and requirements. Providing efficient customer support with the ability to be proficient in customer-facing systems. Maintaining an in-depth level of knowledge of products, network, and ability to position them as strategic solutions. Driving trouble ticket accuracy through deductive reasoning and tool utilization. Providing advanced technical support information to sales and support groups across all channels as appropriate. Creating and accepting change and innovation in your area of the business to create greater value for customers, shareholders, and peers. Leveraging skills and abilities to best support the customer as well as identify opportunities to drive growth and proactive solutions.   Where you’ll be working... In this hybrid role, you'll have a defined work location that includes work from home and assigned office days set by your manager. To be eligible for this position, you must be located within a 90-minute commute of the BGCO locations specified on this job posting.   What we’re looking for... You are the type of person who sees a problem and gets it fixed no matter what. You enjoy solving problems with a knack for digging into the details to determine root causes, quantifying impact, and pursuing impactful solutions. When our business and government customers come to us with technical complex challenges, they can count on you. You’ll need to have: Bachelor’s degree or one or more years of work experience. One or more years of customer service and/or sales experience. Willingness to work overnight and weekends. Even better if you have one or more of the following… One or more years of technical support experience. Experience with facilitation and communication across all levels of the organization. Experience resolving customer issues, billing, and/or handling product Q&A. Network Certifications: A+ Certification, Network+ Certification, etc. Experience with setting up or configuring complex data and voice products (Enterprise Messaging platforms and Private Networks). Experience in troubleshooting for PC Operating systems, specifically Device Manager and TCP/IP configuration. Experience in Leadership. If Verizon and this role sound like a fit for you, we encourage you to apply even if you don’t meet every “even better” qualification listed above. Where you’ll be working In this hybrid role, you'll have a defined work location that includes work from home and a minimum eight assigned office days per month that will be set by your manager.  

Wegmans is now hiring for part-time and full-time positions throughout our stores!  Our mission is to provide incredible service and help our customers live healthier, better lives through food. As a part of our team, you'll work with others to educate our customers and ensure the freshest items are available throughout the day. If your passions are food and working in a fast-paced environment, this could be the role for you!  Exhibit enthusiasm in the exceptional products we offer Demonstrate your passion for food and share that knowledge with customers Make a difference in a customer’s day and be the reason they return to our store Become part of an energetic team where you can Do What You Love every day  

The Customer Service Representative (CSR) will provide outstanding service acting as the primary point of contact for customers regarding products and services related to client programs. Associates will provide callers with thorough service that builds relationships, resolves issues, and increases overall trust and satisfaction in client’s products and services. Job Requirements: • Professionally handle a high volume of incoming calls • Thoroughly and efficiently gather customer information, assess and fulfill customer needs and educate customers where applicable regarding products and services listed above • Ability to utilize and navigate multiple systems simultaneously • Be dependable and meet all attendance requirements • Resolve customer issues via one call resolution guidelines and/or escalated process • Meet or exceed company and client performance metrics • Maintain a balance between company policy and client benefit in decision making • Continuously evaluate and identify opportunities to drive process improvements that positively impact our client and its customers • Responsible for call disposition or compiling and generating reports as required • Ability to accept and embrace changes within the current business environment Qualifications: • 1+ years of experience in customer service required ideally, in the health care industry, degree or appropriate education may be substituted for experience • Stable work history • Professional appearance • Strong detail orientation and excellent communication/listening skills • Ability to pass all skill assessments including demonstrated experience with Microsoft applications • Bilingual (Spanish/English) skills a plus • Demonstrated passion for excellence with respect to treating and caring for customers especially senior citizens • Strong decision making and analytical abilities • Ability to identify customer needs and clearly articulate products and services • Schedule flexibility to include weekends, evenings, possible holidays and occasional overtime • Highly developed sense of integrity and commitment to customer satisfaction • Meet all attendance and dependability requirements • Ability to type a minimum of 30 WPM • Be a team player

The Customer Service Professional will provide world class customer service and sales support by responding to customers’ requests, courteously and professionally. The Customer Service Professional handles both inbound and outbound customer service-related calls, sets up call back services for current customer accounts, maintains current customer accounts, and documents all pertinent notes in each customer’s account. Your Rewards 8 Company-paid Holidays (Full-Time Only) 10 Days of Paid-Time Off (Full-Time Only) Company-Paid group life insurance, Short-Term & Long-Term Disability (Full-Time Only) Medical, Dental, and Vision plans (Full-Time Only) Retirement Plans with Company match including 401k up to 5% Employee Assistance Programs Your Responsibilities Answering and managing inbound/outbound customer service-related calls. Engaging customers in conversation to qualify each call, determine customer service needs and provide information on Rocket’s products and services following call flow guidelines. Attaining performance metrics. Creating call back service accounts for current customers. Collecting payments and applying to proper account. Scheduling inspections and/or quality control visits for sales inspectors and technicians. Navigating multiple programs simultaneously, entering data in real time, placing orders, searching existing accounts, all while comfortably maintaining a friendly conversation. Meeting or exceeding all minimum performance standards. Attaining monthly development plan goals regularly. Documenting all customer calls accurately in PestPac and forwarding them to appropriate department. Entering lead information into PestPac accurately and scheduling appointments. Assisting Inside Sales team with inbound callers during high-volume peak calling hours. Resolving billing issues, offering resolutions, and applying credits/adjustments, when appropriate. Build and maintain strong relationships with the Branch and Service Managers, service professionals, administrative staff, and sales team. Developing effective communication with branches to continuously improve customer experiences. Providing excellent communication and people skills to build trust and create positive customer experiences by emphasizing customer satisfaction. Providing and performing other projects and duties as assigned. Our Requirements High School diploma or equivalent. Customer service, billing, or collections and interpersonal skills required. Must have excellent written and verbal communication, with emphasis during telephone calls, follow-ups, and correspondence. Previous customer service and/or inside sales experience is preferred. Working knowledge of Microsoft Word, Excel and Outlook required. Reliable transportation to and from work. Ability to calculate basic math. Must be able to pass a seven-year criminal background check.  

As a Customer Service Supervisor at Serenity, you will play a crucial role in guiding and supporting our team of Customer Service Representatives. Your leadership will ensure that our patients receive the highest standard of care and compassion as they navigate their healing journey. If you are a patient, dependable leader with a passion for problem-solving and empathy, this is the role for you.    We are seeking a Patient Care Coordinator. Your primary responsibility will be taking inbound calls and connecting our patients to life-saving treatments.       

HVAC Counter Support Associate   Job Description: Job Duties Assist customers/counter with ALL special orders and non-stock items Provide product recommendations and/or price quotes Support store and counter staff with Large line-item orders and job quotes Direct ships - verifying shipping and freight. Bill customer and receive in PO Work with branch manager to develop and execute sales promotions Point of contact for ALL web orders Overseeing pickup lockers Any other duties as required by your supervisor   Alternative Duties Assist with customer service and sales, including answering phones Assist with annual physical count of full warehouse inventory and cycle counts Assist with any special duties and assignments as needed to support the efficient functioning of the store Assist with instore, customer training and special events Assist with any dealer branch material and items   General Results and Responsibilities Adheres to all company policies, procedures, standards, and business ethics codes Maintains professional communication when interacting with customers and coworkers Treat all customers and coworkers with a helpful and courteous attitude Keeps communication open to maintain a healthy work environment Report any consistent problems that are not being resolved to the supervisor   Education and Experience  Required:  • High School Diploma / GED required OR equivalent combination of education and experience  • Clean driving record   Preferred:  • Minimum 3 years of HVAC customer service or sales experience  • Experience with computer or barcode-driven inventory management systems  • Must be able to read blueprint to perform mechanical take-offs  Job-Specific Knowledge, Skills & Abilities   Key Skills  • Problem-solving skills: listening to, interpreting, and meeting the needs of others; diagnosing and rectifying problems.  • Skill in following through on commitments.  • Ability to manage time in a deadline-driven environment.  • Strong ability to multitask and skill in prioritizing work.  • Excellent communication and customer service skills.  • Ability to maintain a positive and friendly demeanor in a stressful and fast-paced environment.  • Ability to work efficiently and with a sense of urgency.  • Ability to demonstrate considerable tact and diplomacy in dealing with others and to maintain relationships.  • Ability to meet store accuracy and productivity standards.   --------------------------------------------------------------------------------------------------     Company name: Johnstone Supply – JTeam Group Company website:  https://www.johnstonesupply.com/ Company contact: Erica Wynn Contacts email address: jteamrecruiting@jteamgroup.com City and zip code the job is in: Raleigh - 27609 How to apply - by email or URL: https://jteamgroup.applicantpro.com/jobs/      Company phone number: 919 – 459 - 8529   Company description: Johnstone Supply is a wholesale distributor serving professional HVAC/R contractors, providing the largest selection of equipment and genuine OEM parts in the industry. Our mission is to deliver exceptional service and quality products while fostering a culture of teamwork, respect, integrity, adaptability, and service.   Joining the JTeam Group means being part of a collaborative family that values hard work and growth. Whether you are looking to kickstart your career or take the next step in your professional journey, we encourage you to explore the exciting opportunities we have available.   Job title you are hiring for: Counter Sales   Job Description: Job Duties Answers incoming telephone calls and greets customers who walk in the store. Handles multiple customers and customer requests simultaneously while maintaining a friendly and professional manner. Assists customers in making product selections by asking questions and actively listening to identify customer needs. Assists with system or product troubleshooting and answering technical questions. Identifies alternate or substitute products to meet customer needs. Researches and sources product for customers using a variety of tools, including point-of-sale computer system, catalogs, websites, JXI, and industry and store contacts. Enters sales orders into point-of-sale computer system for invoicing or cash payments. Processes customer returns and warranties following company guidelines. Follows up promptly on all customer requests for information, quotes, alternative parts and delivery dates. Proactively communicates with customers about any expected delays or issues with their order. Develops good working relationships and rapport with customers. Greets regular customers by name. Maintains the highest standards in cleanliness and appearance of the showroom through stocking shelves, housekeeping, creating displays, etc. Resolves customer complaints and disputes in a timely, professional manner that balances customer requests with business needs. Follows company pricing and credit guidelines   Sales Results and Responsibilities Prepares and issues sales quotes following company guidelines. Follows up on quotes to secure sales. Educates customers/prospects re: the variety of products available for sale and the benefits of shopping at Johnstone Supply Increases customer satisfaction and store profitability by proactively recommending additional items a customer might need and promotions that might interest them. Uncovers and communicates sales lead information to outside sales staff and management. Promotes surplus, sale, discounted and obsolete inventory to customers in order to maintain proper inventory levels. Communicates unexpected increases or decreases in product demand and inventory to purchasing or management.   Requirements Language Proficiencies: Proficient conversational English skills. The ability read and write in English, as necessitated for data entry, order placement, reports, or related activities.   Education and Experience Required: High School Diploma or G.E.D and a minimum of two years related experience and/or training in the HVAC/R industry; OR equivalent combination of education and experience. Preferred: 2 years experience as a Sales and Service Associate in the HVAC/R or similar industry Conversational fluency in Spanish. --------------------------------------------------------------------------------------------------     Company name: Johnstone Supply – JTeam Group Company website:  https://www.johnstonesupply.com/ Company contact: Erica Wynn Contacts email address: jteamrecruiting@jteamgroup.com City and zip code the job is in: Raleigh – 27609 How to apply - by email or URL: https://jteamgroup.applicantpro.com/jobs/      Company phone number: 919 – 459 - 8529   Company description: Johnstone Supply is a wholesale distributor serving professional HVAC/R contractors, providing the largest selection of equipment and genuine OEM parts in the industry. Our mission is to deliver exceptional service and quality products while fostering a culture of teamwork, respect, integrity, adaptability, and service.   Joining the JTeam Group means being part of a collaborative family that values hard work and growth. Whether you are looking to kickstart your career or take the next step in your professional journey, we encourage you to explore the exciting opportunities we have available.   Job title you are hiring for: Inside Sales Associate Job Description:   Sales Results and Responsibilities Source new sales opportunities through inbound lead follow-up and outbound calls and emails Understand customer needs and requirements Route qualified opportunities to the appropriate sales executives for further development and closure Close sales and achieve monthly quotas Research accounts, identify key players, and generate interest Maintain and expand your database of prospects within your assigned portfolio Assist sales executives and support key clients Positions Johnstone products and services as a strategic advantage to customers. Communicates Johnstone value proposition and business drivers. Establishes and expands relationships with decision-makers within key accounts. Develop new customers and contacts to expand the customer base. Provides sales support to outside sales representatives whenever necessary to develop new accounts, expand existing accounts, and close business. Maintains awareness of competitor pricing, product lines, and value propositions. Adjusts market and sales strategies to respond to competition. Represents Johnstone Supply at trade associations, events, and local chapters.   Education and Experience: High School Diploma   Preferred: Direct Sales experience in the business-to-business HVAC/R industry. Strong focus on sales process planning and implementation.   --------------------------------------------------------------------------------------------------       Company name: Johnstone Supply – JTeam Group Company website:  https://www.johnstonesupply.com/ Company contact: Erica Wynn Contacts email address: jteamrecruiting@jteamgroup.com City and zip code the job is in: Raleigh - 27609 How to apply - by email or URL: https://jteamgroup.applicantpro.com/jobs/      Company phone number: 919 – 459 - 8529   Company description: Johnstone Supply is a wholesale distributor serving professional HVAC/R contractors, providing the largest selection of equipment and genuine OEM parts in the industry. Our mission is to deliver exceptional service and quality products while fostering a culture of teamwork, respect, integrity, adaptability, and service.   Joining the JTeam Group means being part of a collaborative family that values hard work and growth. Whether you are looking to kickstart your career or take the next step in your professional journey, we encourage you to explore the exciting opportunities we have available.   Job title you are hiring for: Warehouse Associate   Job Description: Job Duties Quickly and accurately receives, processes, and stores incoming product shipments. Ensures shipments are inspected and damages or shortages are noted on trucking company delivery documents. Initiates freight claim procedure when necessary. Checks incoming delivery contents against the packing list to verify accurate and full delivery. Prepares the receiving reports and notes any shortages, damages, or overages. Promptly reports any discrepancies to supervisors. Verifies vendor part number and Johnstone stock number for all incoming products. Determines proper bin number and/or location of incoming products. Stores incoming products in proper location according to bin number or product sequence. Select products from inventory to fill customer orders. Prepares, packs, and scans (as appropriate), and stages products for inter-store transfer and customer pick-up and delivery in accordance with established standards (e.g. hazardous materials). Ensures that packaging is sufficient to avoid damage. Processes documentation necessary to ship inter-store transfers and customer orders, including bills of lading, packing lists, small parcel manifests and other necessary documents. Loads delivery vehicles and assists customers with will call pickups. Processes customer returns. Ensures returns are in sellable condition per company policy. Verifies that warranty paperwork has been properly and neatly filled out. Initiates warranty return process, and stages product in warranty area. Performs periodic cycle counting on assigned items in order to keep accurate records of inventory. Verifies actual counts of stock against computerized records. Investigates and reports discrepancies. Ensures safety by maintaining cleanliness of warehouse. Ensures that aisles are free of potential hazards. Reports unsafe conditions to management. Operates hand trucks, pallet jacks, forklifts, order pickers, and other equipment safely and in accordance with organizational procedures. Monitors equipment and promptly reports any safety or maintenance concerns to supervisors. Always wear protective equipment according to company policies and procedures. Accesses Material Safety Data Sheets (MSDS) as needed and when appropriate. Maintains required hazardous materials, forklift, and other internal and external certifications.   Education and Experience Requirements: High School Diploma / GED required OR equivalent combination of education and experience Valid Driver's License Clean driving record   Job-Specific Knowledge, Skills & Abilities: Basic computer skills, including knowledge and skill in the use of inventory management systems and office software (e.g. Email programs, Internet browsers) Basic math skills sufficient to manage inventory, including addition, subtraction, multiplication, and division. Ability to use computer systems and manual procedures for organizing and identifying products and communicating with coworkers. Adequate physical strength and stamina to repeatedly lift, carry, move, and set down up to 75 pounds. Skill in the operation of heavy equipment, including delivery vehicles, forklifts, pallet jacks, and order pickers. Strict attention to detail     Company name: Johnstone Supply – JTeam Group Company website:  https://www.johnstonesupply.com/ Company contact: Erica Wynn Contacts email address: jteamrecruiting@jteamgroup.com City and zip code the job is in: Garner – 27603 How to apply - by email or URL: https://jteamgroup.applicantpro.com/jobs/      Company phone number: 919 – 459 - 8529   Company description: Johnstone Supply is a wholesale distributor serving professional HVAC/R contractors, providing the largest selection of equipment and genuine OEM parts in the industry. Our mission is to deliver exceptional service and quality products while fostering a culture of teamwork, respect, integrity, adaptability, and service.   Joining the JTeam Group means being part of a collaborative family that values hard work and growth. Whether you are looking to kickstart your career or take the next step in your professional journey, we encourage you to explore the exciting opportunities we have available.   Job title you are hiring for: Accountant I   Job Description: This is an entry level position that will work extensively with the treasury management function for a multi-divisional company with approximately $60 million in sales. As part of the treasury management function, the position requires a thorough knowledge and understanding of bank reconciliations. The candidate must be able to multi-task and establish priorities with little supervision. This position also reconciles and analyzes certain accounts at month-end for use in issuing financial statements. This position may also be responsible for portions of the daily accounts payable function to include data entry.   Job Duties: 70%   Treasury Functions and Accounts Payable to include data entry 20%   Analysis of general ledger accounts for month end closing process 5%     Credit collection and approval process 5%     Other duties as directed   Professional Characteristics: Priority will be given to a person with a 4-year or 2-year accounting degree or commensurate experience.     Personal Characteristics: An individual with the highest degree of personal integrity Ability to multi-task and enjoy daily challenges Ability to work in a small company environment Possess a thorough knowledgeable and be proficient with Microsoft Word and Excel Willingness to learn industry specific software Detail oriented in job performance Possess a sound understanding of the accounting cycle  

As a Customer Service Representative – Field Services at Invitation Homes you are responsible for providing administrative support, customer service and maintenance solutions to residents and other partners in a fast-paced environment. This position includes but is not limited to the following activities: Monitoring maintenance and turn & rehab dashboards and task center daily to ensure efficient response times to all work requests and communications Managing the Maintenance Technician and/or Superintendent daily schedules & assignments to ensure optimum efficiency Serving as first point of contact for maintenance related resident concerns and collaborating with internal teams to ensure appropriate corrective action Reviewing and approving/declining work order proposals, within approval limit, verifying proper scope, documentation, and pricing Assisting in researching and coordinating vacant utility issues to ensure utilities are activated in a timely manner Managing and facilitating eviction schedules and personal property holds; coordinating eviction clean-outs and/or personal property removal Performing other duties as assigned Your Experience Includes High school Diploma or GED Proven experience in customer service or administrative functions Experience in the property management or maintenance industry is helpful Excellent organizational skills with a high level of attention to detail Strong verbal and written communications skills Effective customer service and conflict resolution skills Intermediate proficiency in MS Word, Excel, Outlook and Adobe   Why Us We stand for flexibility, opportunity, and a home that people can make their own. It’s as true for our associates as it is for our residents. Just like we help our residents live freer, we liberate our associates’ careers, too. Our associates know that goals matter, potential is unlocked, and careers thrive. Invitation Homes isn’t just a workplace but a possibility place. We offer each new associate: Competitive pay and an annual bonus program for all associates Generous paid time off plans including vacation accrual, sick time, volunteer time, and standard and floating holidays 401k with matching company contributions Awesome work environment with casual dress Team events and gatherings Employee resource groups: Together with Women, Asian Alliance, Black Collective, Juntos, Gen Next, and Open Invitation. Build a foundation here and apply today!     #2 Job title you are hiring for: Renewal Specialist   The Renewal Specialist is responsible for negotiating and finalizing lease renewals with current residents in the assigned market. This role focuses on delivering exceptional customer service throughout the renewal process while ensuring the achievement of renewal metrics and goals set by market leadership. This position includes but is not limited to the following activities: Initiate communication with current residents to discuss and present lease renewal options. Negotiate lease renewals in accordance with asset management guidelines to meet renewal targets. Deliver outstanding customer service by addressing resident inquiries and concerns throughout the renewal process. Accurately prepare and process lease documents in a timely manner. Foster a collaborative and professional working environment with colleagues, supervisors, and external parties. Provide administrative support, including clerical tasks, data entry, and document processing. Assist with special projects as required. Support department staff within the assigned region as needed. Your Experience Includes High school Diploma or GED An active Real Estate license is required for this role Broad residential leasing knowledge Proven experience in customer service or administrative functions Experience in the property management or maintenance industry is helpful Excellent organizational skills with a high level of attention to detail Strong verbal and written communications skills Effective customer service and conflict resolution skills Technological proficiency including in MS Word, Excel, Outlook and Adobe   Why Us We stand for flexibility, opportunity, and a home that people can make their own. It’s as true for our associates as it is for our residents. Just like we help our residents live freer, we liberate our associates’ careers, too. Our associates know that goals matter, potential is unlocked, and careers thrive. Invitation Homes isn’t just a workplace but a possibility place. We offer each new associate: Competitive pay and an annual bonus program for all associates Generous paid time off plans including vacation accrual, sick time, volunteer time, and standard and floating holidays 401k with matching company contributions Awesome work environment with casual dress Team events and gatherings Employee resource groups: Together with Women, Asian Alliance, Black Collective, Juntos, Gen Next, and Open Invitation.   Build a foundation here and apply today!      

T.F. O'Brien Cooling & Heating New Hyde Park, NY Work Hours: Monday - Friday 8:00 a.m. - 5:00 p.m. Full Time: Onsite Pay: $21 - $25.00 Per Hour + Commission Competitive Weekly Pay + Benefits, Career Growth Opportunities, Positive Workplace Culture,   Stability and Paid Training Are you passionate about making a positive difference in customer's lives? Do you find it rewarding to help customers? Do you have a talent for understanding a customer's unique needs and finding a solution? If so, apply today. (Please apply if you are serious about a career opportunity and have read the Job description) T.F.O' Brien Cooling & Heating seeks an energetic and motivated Customer Support Associate. Will act as a liaison, provide product/service information, and resolve any emerging problems that our customers might face with accuracy and efficiency. The best customer support associates are genuinely excited to help customers. They’re patient, empathetic, and passionately communicative. They love to help people. Customer support associates can put themselves in their customers’ shoes and advocate for them when necessary. Customer feedback is priceless; the customer support associate can gather that for you. Problem-solving comes naturally and doing the right thing for our customers. They are confident at troubleshooting and investigating if they don’t have enough information to resolve customer issues. The target is to ensure excellent service standards, respond efficiently to customer inquiries, and maintain high customer satisfaction. Qualifications: Strong people skills. Assist in dispatching field personnel. Ability to understand and offer solutions to customers. Excellent organizational & communication skills. Capable of multi-tasking & working on and/or involved with multiple projects. Desired to learn and be a team player. Responsibilities: Scheduling of service calls for our HVAC Technicians Promote the residential service and commercial & maintenance agreement program. Interact effectively with field personnel to achieve total customer satisfaction. Expedite field personnel calls efficiently. Ensure that past due and credit hold customers are offered service only after account is up to date. Determining the quickest, most effective ways to answer a client’s or customer’s questions Troubleshoot with the customer's Air conditioner systems or heat system through the phone. Key Relationships: Customers & Potential Customers Service Technicians Service Manager Installation Manager Operations Manager Sales Team Performance Objectives: Provide excellent and accurate information to customers & potential customers. Possess excellent phone skills, listening skills, conflict resolution, and product knowledge. Assist with ensuring efficient scheduling and dispatching of service calls, Timely response of follow-up of service. Promote the service & maintenance plan program to all customers & potential customers Manage customer expectations through excellent communication. Benefits We Offer: 401(k) with company match Vacation, Holiday, and Sick Pay Dental Insurance Vision insurance Health insurance Life insurance Competitive compensation Paid Overtime Disability insurance Employee assistance program Employee discount program Room for growth within the company laptop, headset & access to integrated software If this sounds like you, spend some time learning about T.F.O' Brien, Cooling & Heating by visiting https://tfobrien.com/careers/  

Job Summary: We are seeking passionate and knowledgeable Travel Advisors to join our team. As a Travel Advisor, you’ll play a critical role in helping clients plan and book memorable trips that suit their personal preferences and needs. This role involves researching destinations, coordinating travel arrangements, and offering personalized recommendations. Ideal candidates are customer-focused, detail-oriented, and eager to keep up with travel trends and industry changes.   Key Responsibilities: Consult with clients to understand their travel preferences, needs, and budgets. Research and recommend destinations, accommodations, flights, cruises, and activities. Plan and coordinate trip logistics, including booking flights, hotels, car rentals, and tours. Stay informed about global travel restrictions, health guidelines, and relevant travel regulations. Develop and maintain relationships with travel suppliers and partners to secure exclusive deals and ensure quality service for clients. Provide guidance on travel insurance options, required documentation, and any other pre-trip requirements. Offer exceptional post-booking support, including itinerary changes, cancellations, or travel-related emergencies. Keep up-to-date with travel trends and enhance knowledge of destinations, products, and services. Qualifications: Proven experience as a travel advisor or a Graduate of the KORE Travel Education program. Strong customer service skills with the ability to communicate effectively and empathetically. Detail-oriented, with excellent organizational and multitasking abilities. Familiarity with travel booking software (e.g., GDS systems) is a plus. Ability to work flexible hours, including occasional weekends, to accommodate client needs. Benefits: Opportunity to work remotely with flexible scheduling options. Access to travel discounts, FAM (familiarization) trips, and exclusive perks. Professional development and training opportunities to stay current in the industry. Joining a collaborative team of travel experts with a shared passion for exploration and client satisfaction. Join us in making clients' travel dreams come true! If you have a love for travel and a commitment to excellent service, we’d love to hear from you.

What You’ll be Doing  Do you have a passion for helping others navigate through their online banking needs? Whether it’s getting answers for customers quickly, consulting on products, or finding resolutions for their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one.  During a Typical Day, You’ll Answer questions about products via phone while providing website navigation support and assisting with the application process Access multiple electronic systems at once and document steps taken to efficiently and accurately complete the request Meet established goals for all performance metrics including call quality, productivity, and schedule adherence Participate in projects or process improvements to drive operational excellence What You Bring to the Role 1 year of customer service experience High school diploma or equivalent Recognize, apply and explain your product or service knowledge Computer experience Proficient with Microsoft Suite (including Word, Excel, PowerPoint, and Outlook) What You Can Expect Supportive of your career and professional development An inclusive culture and community minded organization where giving back is encouraged A global team of curious lifelong learners guided by our company values Base wage of $19 per hour plus performance bonus opportunities And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives  Visit  www.hellottecbenefits.com  for more information.  A Bit More About Your Role  We’re committed to ensuring you have the skills and support to be successful in your role throughout your career. From your first day in training, through individualized webcam-enabled, engagement and coaching, on into 1000s of free courses to support your career growth wherever that may take you. And we know that you bring with you the one necessary ingredient that can’t be taught – a caring and supportive nature that will shine through as you help customers. Our TTEC community is here for you as one dynamic, global family.  You'll report to a Team lead. You'll contribute to the success of the customer experience and the overall success of the team.  

Duties: During the course of their careers, special agents carry out assignments in both investigations and protection and may be assigned to multiple duty stations throughout the U.S. and abroad. Duties include:   Conducting criminal investigations pertaining to financial obligations of the United States. Providing protection for various protectees. Planning and implementing security designs for National Special Security Events. Conditions of Employment:   S. Citizenship. Possess a current valid driver's license. Be at least age 21 at the time of application and less than age 37 at the time you receive a conditional offer of employment, unless you have previous service in a Federal Civilian Law Enforcement position covered by special law enforcement or firefighter retirement provisions, including early or mandatory retirement. Applicants with veteran's preference must receive a conditional offer of employment prior to reaching age 40 to continue in the application process. Submit to a drug test prior to your appointment and random drug testing while you occupy the position. Disclose any prior drug use, attempted use, and/or experimentation. Carry and use a firearm. Maintaining firearm proficiency is mandatory. You will be ineligible to occupy this position if at any time you have been convicted of a misdemeanor crime of domestic violence, unless you received a pardon, or your conviction was expunged or set aside. Complete 13 weeks of intensive training at the Federal Law Enforcement Training Center (FLETC) in Glynco, GA and 18 weeks of specialized training at the James J. Rowley Training Center in Laurel, MD. Failure to pass the training program may result in separation from the Secret Service. Click here to review standard. Sign a mobility agreement stating your willingness to accept assignments anywhere within the United States and overseas. Certify that you have registered with the Selective Service System or are exempt from having to do so, if you are a male applicant born after December 31, 1959. Possess uncorrected visual acuity of no worse than 20/100 binocular, possess corrected visual acuity of 20/20 or better in each eye.(Note: Lasik, ALK, RK, and PRK corrective eye surgeries are acceptable eye surgeries for special agent applicants. Applicants will be considered eligible for the special agent position provided specific visual tests are passed. The following are waiting periods for visual tests: Lasik-2 months after surgery, PRK-6 months after surgery, ALK and RK-one year after surgery). Hearing loss, as measured by an audiometer, must not exceed 25 decibels (A.S.A. or equivalent I.S.O.) in either ear in the 500,1000 and 2000Hz ranges. Obtain a Top-Secret Clearance and retain it during your career.   You are minimally qualified for the GL-07 Level (starting salary $55,562) if you possess one of the following:   A bachelor's degree from an accredited college or university with superior academic achievement (S.A.A.) which is based on class standing, grade-point average, or honor society membership (for more information on S.A.A. please click here); OR at least one full year of graduate level education (i.e., 18 semester hours); OR at least 1 year of specialized experience in, or related to, the investigative methods, protective methods, and law enforcement techniques that provide the specific competencies to successfully perform the position's duties. Experience also includes exercising initiative; attention to detail; judgment in collecting, assembling and developing facts, evidence or other pertinent data; the ability to analyze and evaluate data or evidence to arrive at sound conclusions including applying new information; and the ability to partner with or lead others in the accomplishment of mission activities. You are minimally qualified for the GL-09 Level (starting salary $61,965) if you possess one of the following:   A master's or equivalent graduate degree (such as LL.B. or J.D.) or two full years of progressively higher graduate education, in a related field, leading to such a degree from an accredited college or university; OR have at least 1 year of specialized experience equivalent to the GL-7 level such as experience applying law enforcement, protective, or investigative techniques in the performance of job duties; identifying problem areas and proposing and implementing solutions; taking responsibility for own actions and those of team members to ensure the goals and deadlines for the team are met; and leading meeting or seminars on behalf of a professional or academic group; setting work priorities and allocating resources; partnering with other individuals from within and outside the organization; OR a combination of specialized experience, as described above, and related graduate level education, beyond the first full year of graduate level study.   You are minimally qualified for the GS-11 Level (Starting salary $72,553) if you possess one of the following:   Ph.D. or equivalent doctoral degree, or 3 full years of progressively higher level graduate education leading to such a degree, or LL.M., OR have at least 1 year of specialized experience equivalent to the GL-9 level which is defined as experience in, or related to planning and conducting complex criminal investigations to determine violations of Federal laws and regulations; collecting and assembling facts to identify logical conclusion; gathering, analyzing, and evaluating evidence or data; conducting interviews and interrogations; making arrests; conducting searches and seizures; taking responsibility for own actions and those of team members to ensure the goals and deadlines for the team are met; partnering with or leveraging networks or relationships from outside the organization, experience managing complex projects including setting priorities and determining resource requirements; OR a combination of specialized experience, as described above, and related graduate level education, beyond the first full year of doctoral level study.   Job title you are hiring for: Police Officer (Uniformed Division) Job description: Duties: During the course of their careers, Uniformed Division Officers carry out assignments in protection. Duties include:   Providing protection for The White House Complex, The Vice President's Residence, The Main Treasury Building and Annex, and foreign diplomatic missions and embassies in the Washington, D.C. area. Traveling in support of the Presidential, Vice Presidential, and foreign heads of state/government missions. Enforcing mandated protective responsibilities as described under Title 18, United States Code, Section 3056A. Requirements Conditions of Employment:   S. Citizenship is required. Possess a current valid driver's license. Be less than age 37 at the time you receive a conditional offer of employment unless you have previous service in a Federal Civilian Law Enforcement position covered by special law enforcement or firefighter retirement provisions, including early or mandatory retirement. Applicants with veteran's preference must receive a conditional offer of employment prior to reaching age 40 to continue in the application process. Submit to a drug test prior to your appointment and random drug testing while you occupy the position. Disclose any prior drug use, attempted use, and/or experimentation. Carry and use a firearm. Maintaining firearm proficiency is also mandatory. You will be ineligible to occupy this position if at any time you have been convicted of a misdemeanor crime of domestic violence, unless you received a pardon or your conviction was expunged or set aside. Complete 12 weeks of intensive training at the Federal Law Enforcement Training Center (FLETC) in Glynco, GA or Artesia, NM and 17 weeks of specialized training at the James J. Rowley Training Center in Laurel, MD. Failure to pass the standards on the first attempt may result in separation from the Secret Service. Click here. Certify that you have registered with the Selective Service System or are exempt from having to do so, if you are a male applicant born after December 31, 1959. Possess uncorrected visual acuity of no worse than 20/100 binocular. Possess corrected visual acuity of 20/20 or better in each eye. (Note: Lasik, ALK, RK, and PRK corrective eye surgeries are acceptable eye surgeries for Uniformed Division Officer applicants. Applicants will be considered eligible for the Uniformed Division Officer position provided specific visual tests are passed. The following are waiting periods for visual tests: Lasik-2 months after surgery, PRK-6 months after surgery, and ALK and RK-one year after surgery).   Hearing loss, as measured by an audiometer, must not exceed 25 decibels (A.S.A. or equivalent I.S.O.) in either ear in the 500, 1000, and 2000 Hz ranges. Obtain a Top-Secret Clearance and retain it during your career. You qualify for the LE-01 grade level (starting salary $73,502) if you meet the following requirements: Possess, at a minimum, a high school diploma or certificate of equivalency. Be the age of 20 at the time of application. Must be 21 at the time of appointment.

What You’ll be Doing  Do you have a passion for helping others navigate through their online banking needs? Whether it’s getting answers for customers quickly, consulting on products, or finding resolutions for their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one.  During a Typical Day, You’ll Answer questions about products via phone while providing website navigation support and assisting with the application process Access multiple electronic systems at once and document steps taken to efficiently and accurately complete the request Meet established goals for all performance metrics including call quality, productivity, and schedule adherence Participate in projects or process improvements to drive operational excellence What You Bring to the Role 1 year of customer service experience High school diploma or equivalent Recognize, apply and explain your product or service knowledge Computer experience Proficient with Microsoft Suite (including Word, Excel, PowerPoint, and Outlook) What You Can Expect Supportive of your career and professional development An inclusive culture and community minded organization where giving back is encouraged A global team of curious lifelong learners guided by our company values Base wage of $19 per hour plus performance bonus opportunities And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives  Visit  www.hellottecbenefits.com  for more information.  A Bit More About Your Role  We’re committed to ensuring you have the skills and support to be successful in your role throughout your career. From your first day in training, through individualized webcam-enabled, engagement and coaching, on into 1000s of free courses to support your career growth wherever that may take you. And we know that you bring with you the one necessary ingredient that can’t be taught – a caring and supportive nature that will shine through as you help customers. Our TTEC community is here for you as one dynamic, global family.  You'll report to a Team lead. You'll contribute to the success of the customer experience and the overall success of the team.  

What You’ll be Doing  Do you have a passion for helping others navigate through their online banking needs? Whether it’s getting answers for customers quickly, consulting on products, or finding resolutions for their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one.  During a Typical Day, You’ll Answer questions about products via phone while providing website navigation support and assisting with the application process Access multiple electronic systems at once and document steps taken to efficiently and accurately complete the request Meet established goals for all performance metrics including call quality, productivity, and schedule adherence Participate in projects or process improvements to drive operational excellence What You Bring to the Role 1 year of customer service experience High school diploma or equivalent Recognize, apply and explain your product or service knowledge Computer experience Proficient with Microsoft Suite (including Word, Excel, PowerPoint, and Outlook) What You Can Expect Supportive of your career and professional development An inclusive culture and community minded organization where giving back is encouraged A global team of curious lifelong learners guided by our company values Base wage of $19 per hour plus performance bonus opportunities And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives  Visit  www.hellottecbenefits.com  for more information.  A Bit More About Your Role  We’re committed to ensuring you have the skills and support to be successful in your role throughout your career. From your first day in training, through individualized webcam-enabled, engagement and coaching, on into 1000s of free courses to support your career growth wherever that may take you. And we know that you bring with you the one necessary ingredient that can’t be taught – a caring and supportive nature that will shine through as you help customers. Our TTEC community is here for you as one dynamic, global family.  You'll report to a Team lead. You'll contribute to the success of the customer experience and the overall success of the team.  

: Tasks vary depending upon the role and assignment assigned.  Responsibilities can include safety and security, patrol, courthouse assignments, special operations, answering phones, interacting with the public, working with computers.  

- we cultivate relationships with local business owners in the area, helping them provide protection to their employees through permanent and portable supplemental and life insurance options.  -we provide customer service to current clients and the partnerships that we create with employers and employees.  -provide financial services to employers and employees through protection planning for all of the above and additionally promote the products that we offer.

We give you: Competitive compensation with paid training Open communication and an amazingly positive staff Managers who value input from their employees—we believe in you! A friendly, inviting work environment Work that feels like a second home with family events hosted by  Jovia ! Leaders who are involved, transparent and coach you Professional development and a perfect atmosphere for learning Fun social activities to nurture creativity and teamwork Business casual dress with annual corporate gear allowance! Great benefits – Med/Dent/401K/pension, and tuition reimbursement and more (Full Time employees) School Loan Repayment & Gym Reimbursement (Full Time employees) Lots of growth and advancement potential Estimated Salary Range for this Position: $54,500 - $64,000 A CEO with brilliant vision and aspiration Want to know why we’re so happy ?  Click here to learn and meet our CEO! Find out what life at Jovia is like ...  https://www.jovia.org/life-at-jovia What you will be doing:  Handle all types and stages of delinquent accounts, including Consumer Loans, Mortgages, Home Equity Loans, HELOCs, Student Loans, Credit Cards and overdrawn accounts, with proven aptitude in resolving late-stage collections. Be goal-oriented and able to work independently and as part of a team to achieve assigned goals and objectives. Be flexible and available to work shifts as needed. Collection shifts may involve working both day and evening shifts that are not consecutive (i.e. 9-5 one day, 10-8 the next day).  There may be occasions based on the needs of the department to alter the regular schedule as requested by the Collection’s management team. Generate and maintain daily work queue and create and utilize reports to track and report loss mitigation data monthly/quarterly/annually, and handle collections or other department responsibilities, as needed. Update systems records as required within multiple platforms, with high attention to detail and accuracy. Handle telephone/email/correspondence inquiries concerning delinquent accounts and provide counseling to members, accurately recording detail on the appropriate collection system(s). Research and audit member records to determine missed payments and/or possible discrepancies when necessary. Speak to members to determine reason for delinquency; using excellent customer service skills and evaluating customers' financial situations to negotiate terms of repayment to bring account(s) current while maintaining quality and accuracy for compliance and excellent customer service and propose loss mitigation solutions as appropriate. What we need from you:   Bachelor’s degree preferred. Minimum four (4) years of credit union or bank consumer collections experience, and minimum of two (2) years of loss mitigation experience, including ability to underwrite loans. Proficiency with MS Suite, including Word, Excel, Outlook, and prior financial institution core system and collection software system experience (Fiserv DNA and Temenos a plus). Paralegal degree or certificate and/or experience and civil and foreclosure litigation knowledge and experience preferred. Strong Collection background with knowledge of all aspects of Collection processes. Thorough knowledge of and compliance with FDCPA, FCRA, RESPA REG X, NCUA regulations, Bankruptcy and state and federal laws and regulations required.   Advanced knowledge of collection and financial institution core systems and important metrics, self-motivated, problem-solving abilities, detail-oriented, and ability to ensure quality of work completed. Superior communication and interpersonal skills, adept at negotiating, maintains a sense of urgency, possesses solid collections skills, self-motivated in working independently and as part of a team, and displays critical analysis and sound judgment capabilities. Applicants  MUST  submit a cover letter for consideration in this role.   Flexible and willing to work additional time as needed.  The position is a hybrid, currently 3 rotating days per week in-office (with every Monday required)/2 days per week work-from-home, including monthly Saturday shifts (4 hours).   Work From Home and Hybrid Requirements:  This position is Hybrid and requires in-office / plus work from home days to our offices in Westbury, New York:    Internet speed of 100 mbps or higher required (you can test this by going to  www.speedtest.net ). Able to dedicate a quiet space for daily work that is free of sound interruptions. All equipment will be provided by Jovia (Computer, Monitor, Headset). Be part of a growing not-for-profit organization where  People are Everything—You are important to us . Help our members meet their financial goals and achieve their dreams. Let’s talk!  At Jovia, we celebrate innovation, diversity, teamwork, excellence, and integrity. We are an equal opportunity employer and offer competitive compensation and benefits packages to recruit, retain, and reward top talent. We would like to be your partner in success and happiness!