19 Customer Service jobs

A Customer Service Representative with the desire to help, support and provide resolutions to our customers; making well informed decisions while working in a fast paced team.   Our Dynamic contact center will strive to provide career growth and development from a “promote within culture.” We believe that staff development is the key to your success.   Sport and betting knowledge is not essential, as our comprehensive training course will ensure you reach your full potential to succeed.   This position is a full time, fully in-office role located in Marlton, New Jersey.   Due to the busy sporting calendar, we require you to have a flexible approach to work between the hours of 7:00am and 11:00pm, working any five days per week, including evenings, weekends, and federal holidays.   The starting hourly rate of pay will be $22.13 and our current benefits package includes:   Company funded healthcare inclusive of medical, dental and vision. 401K plan. 32 paid vacation days annually with an increase based on longevity. Paid day off for your birthday. Paid sick leave. Life Insurance. Short term and long term disability. Company bonus scheme. Employee Assistance Program. Life events and long service awards.

Job Summary: We are seeking a highly skilled and customer-focused Service Technician to join our team. As a Service Technician, you will be responsible for providing customer service and technical support to our clinics. You will diagnose, troubleshoot, and repair various laser equipment and systems, ensuring their optimal functionality and minimizing downtime. Your strong problem-solving abilities, technical expertise, and commitment to delivering world class customer service will be crucial in this role. Status: Full-time Location: Remote | Must live near a major airport Key Responsibilities: Troubleshooting and Diagnostics: Accurately diagnose and identify issues using appropriate testing equipment and procedures. Effectively troubleshoot problems and implement necessary repairs or replacements to obtain optimal functionality. Equipment Maintenance and Repairs: Perform routine maintenance, inspections, and repairs on a wide range of equipment, machinery, or systems, including but not limited to electrical, mechanical, high voltage, and cooling systems. Preventive Maintenance: Conduct quarterly preventive maintenance tasks, including cleaning, replacing , and adjusting equipment to ensure optimal performance and prevent potential breakdowns. Customer Service & Technical Support : Provide world class customer service by promptly responding to service requests, addressing clinic concerns, and maintaining a professional and courteous demeanor at all times. Documentation and Reporting: Maintain accurate records of all service and repair activities, including detailed reports, service logs, and parts used. Provide comprehensive reports as required. Inventory Management: Responsible for accurate inventory counts from all service and repair activities within our inventory management system. Including shipping, receiving & technician tool kits. Safety Compliance: Adhere to all safety guidelines, procedures, and regulations while performing service activities. Identify and address potential safety hazards to ensure a safe working environment. Training and Development: Stay updated on new technologies, equipment, and industry trends through continuous learning and professional development. Attend training sessions or workshops as required to enhance technical skills. Qualifications: High school diploma or equivalent; technical background required. 3-5 years proven experience as a Service Technician or in a similar role. Strong mechanical, electrical, hydraulic, high voltage, cooling knowledge and troubleshooting skills. Previous experience using Salesforce as well as an inventory ERP system preferred, but not required. Proficiency in using various testing and diagnostic equipment. Ability to work independently or as part of a team, depending on the requirements. Effective time management and organizational skills. Physical stamina and dexterity to perform manual tasks and lift heavy equipment when required. Valid driver's license. Willingness to travel 100% of the role. Flexible hours, including weekends or evenings required. Benefits Include: Medical, dental, vision, disability and life insurance with in 30 days Unlimited PTO - work with your manager and take time as needed 7 paid holidays that we are closed $50 cell phone stipend paid out monthly 401k retirement plan with vested 4% employer match after 90 days Career advancement opportunities + Culture/environment Employees and their spouse or legal partner receive free laser hair removal services All potential employees of Milan will be required to successfully pass a pre-employment background check prior to employment. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Other duties may be assigned. Equal Opportunity Employer

Job consists of data entry and light clerical work as well as answering phones and assisting our many clients who may contact the office.  

Century Automotive Service Corporation , a MAPFRE USA Company, based in Albuquerque, New Mexico, is a leading provider of extended warranty programs and ancillary finance and insurance products. Century currently markets its products through specialized F&I (Finance & Insurance) Agencies that have relationships with car dealerships around the United States. This position pays $17 / hour to start Comprehensive benefits as of Day One We are offering FULLY REMOTE positions from anywhere within the US or a Hybrid schedule (4 days in office/1 day remote) in our Albuquerque, NM Office  Hours:  Monday through Friday 8:30 a.m. to 5:00 p.m. MT while in training, (approximately 3-6 weeks).  Once training is complete, your regular work schedule will be Monday through Friday, 9:30 a.m. to 6:00 p.m. MT.    Note : Attendance is required the last day of every month.   All members of the department are expected to stay until all business is processed for the current month even if this requires employees to work overtime or outside of their normal shift hours.   If the end of the month falls on a weekend, all employees within the department are required to work that last Saturday until all business for the month has been processed.    Sunday hours will never be required. Job Summary The primary responsibilities of this position are to provide prompt, courteous, and professional service to Contract Holders, Sales Representatives, Agents, Dealers and internal customers. Essential Duties and Responsibilities Answer all incoming phone calls promptly and efficiently Resolve contract related questions such as status, terms and coverage Answer underwriting questions regarding vehicle eligibility Answer inquiries related to claim payment, deductibles, repair policies and procedures Provide backup coverage for front desk Quote cancellations Process checks to be mailed Other special projects and duties as assigned Knowledge, Skills and Abilities :   Strong customer service skills with the ability to actively listen and solve problems.  Must be organized and comfortable working in a high call volume and fast paced environment. Must have the ability to work independently or as part of a team. Must possess above average computer skills, including, a solid working knowledge of Microsoft Office applications.  Bilingual in Spanish is a plus.   Additional Knowledge, Skills and Abilities: Communication: Strong interpersonal, written and verbal communication skills. Must be able to effectively communicate with customers, both internally and externally, agents and clients. Excellent Client / Customer Service: Must possess a customer service attitude and be able to ensure all customers, and/or client related issues are handled in a fast, fair and courteous manner. Strong decision making skills : Must be able to analyze all available information and formulate sound decisions to effectively resolve a variety of issues. Analytical skills: Must be able to gather information to accurately assess and resolve problems. Education and/or Experience: High school diploma or equivalent and 2-5 years previous customer service experience in a call center environment. Computer Skills: Must be computer literate with a good working knowledge of Microsoft Office applications.   If you require an accommodation for a disability so that you may participate in the selection process, you are encouraged to contact the MAPFRE Insurance Talent Acquisition team at  talentacquisition@mapfreusa.com .   We are proud to be an equal opportunity employer.    

Smart Grid Systems Specialist (SGSS) is a professional and technical position available as a contract or direct hire (hourly part- or full-time position). The SGSS supports WeProject customers with fixed and recurring tasks, to ensure optimal use, health, and smart grid performance.  If you are a disciplined born leader with effective communication skills, possess experience with different technologies, are eager to learn and work hard, and want to be part of a growing dynamic team, join WeProject, Inc., we are eager to have more talented I ’s included in We    

Crisis and Referral Specialist Representative Must live in Massachusetts or surrounding area. $1,000 Sign On Bonus Build the Possibilities. Make an extraordinary impact. Beacon offers superior clinical mental health and substance use disorder management, a comprehensive employee assistance program, work/life support, specialty programs for autism and depression, and insightful analytics to improve the delivery of care. As a Crisis and Referral Specialist, you will be responding to phone calls/texts with people who are in a crisis or looking for resources and referrals, offering both in the moment support through connections to a licensed crisis counselor and/or a referral in the Massachusetts community. We operate 24 hours a day, 7 days a week, 365 days out of the year. How you will make an impact: Manage incoming calls/texts to provide in the moment support Make referrals in the community Obtain intake (demographic) information from caller Conducts a thorough radius search in Provider Finder May act as liaison between Medical Management and internal departments Conducts risk assessment screening process Minimum Requirements: This position can be filled at Crisis Management Representative II or III. The hiring manager will determine the level, based on the candidate’s experience and background. Level II Requires HS diploma or equivalent and a minimum of 2 years customer service experience in healthcare related setting and medical terminology training; or any combination of education and experience which would provide an equivalent background. Level III Requires a HS diploma or GED and a minimum of 3 years of experience in customer service experience in healthcare related setting; or any combination of education and experience which would provide an equivalent background. Medical terminology training required.   Preferred Skills, Capabilities and Experiences De-escalation skills, and Problem-solving skills Bachelor's degree is   STRONGLY   preferred Crisis line or mental healthcare experience very   strongly   preferred Experience working on a phone/text/chat platform completing assessments preferred Motivational interviewing and passion for helping people in the community Strong oral, written and interpersonal communication skills Bilingual Strongly Preferred (Spanish, French, Chinese, Tagalog, Vietnamese, Korean, German, Russian, Italian, Portuguese) * For candidates working in person or remotely in the below locations, the salary* range for this specific position is $15.96 to $25.00    Locations: New York City, NY; Ithaca, NY and Westchester County, NY In addition to your salary, Elevance Health offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). The salary offered for this specific position is based on a number of legitimate, non-discriminatory factors set by the company.  The company is fully committed to ensuring equal pay opportunities for equal work regardless of gender, race, or any other category protected by federal, state, and local pay equity laws.  * The salary range is the range Elevance Health in good faith believes is the range of possible compensation for this role at the time of this posting. This range may be modified in the future and actual compensation may vary from posting based on geographic location, work experience, education and/or skill level. Even within the range, the actual compensation will vary depending on the above factors as well as market/business considerations. No amount is considered to be wages or compensation until such amount is earned, vested, and determinable under the terms and conditions of the applicable policies and plans. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law. Please be advised that Elevance Health only accepts resumes from agencies that have a signed agreement with Elevance Health. Accordingly, Elevance Health is not obligated to pay referral fees to any agency that is not a party to an agreement with Elevance Health. Thus, any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health. Be part of an Extraordinary Team Elevance Health is a health company dedicated to improving lives and communities – and making healthcare simpler. A Fortune 20 company with a longstanding history in the healthcare industry, we are looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. You will thrive in a complex and collaborative environment where you take action and ownership to solve problems and lead change. Do you want to be part of a larger purpose and an evolving, high-performance culture that empowers you to make an impact? We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few. Elevance Health operates in a Hybrid Workforce Strategy, providing various levels of flexibility while also ensuring that associates have opportunities to connect in-person. Unless in a designated virtual-eligible role and specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. Candidates must reside within 50 miles or 1-hour commute each way of a relevant Elevance Health location. The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19. If you are not vaccinated, your offer will be rescinded unless you provide – and Elevance Health approves – a valid religious or medical explanation as to why you are not able to get vaccinated that Elevance Health is able to reasonably accommodate. Elevance Health will also follow all relevant federal, state and local laws. Elevance Health has been named as a Fortune Great Place To Work in 2022, has been ranked for five years running as one of the 2023 World’s Most Admired Companies by Fortune magazine, and is a growing Top 20 Fortune 500 Company. To learn more about our company and apply, please visit us at careers.ElevanceHealth.com. Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact  ability@icareerhelp.com  for assistance.    

Youth Tracker for Youth & Family Services Family Therapist/Counselor for Youth & Family Services   Job description:   Post Release Worker III The Post Release Worker III is responsible for providing Level 1, 2, & 3 post release services to youth who have been released from ORR’s custody to a sponsor in the United States. The Post Release Worker III is responsible for assessing, facilitating and monitoring all assigned caseloads. The Post Release Worker III provides clinical case management, promotes the safety and well-being of children and coordinates supportive services in the community where the child resides. Post Release Worker III reports to the Lead Post Release Worker or designee. The Post Release Worker III maintains a flexible, organized and efficient work schedule and is subject to work extended hours, weekends and be on-call.   Essential Functions: Provide culturally and linguistically appropriate Post Release Services and comprehensive clinical case management services. Complete thorough, individualized needs assessment with youth and sponsor. Provide crisis intervention, safety planning and theraputic support to youth and families with significant needs. Provide post release services including conducting routine calls and home visits in accordance with SWK and ORR requirements. Link client and family with community resources and services. Establish helping relationships with client and families and provide advocacy as specified by SWK and contract guidelines. Assess for safety on an ongoing basis and report any concerns in accordance with mandatory reporting laws, State licensing requirements, and Federal laws and regulations for reporting to local child protective agencies and/or law enforcement. Complete post release visit documentation in a timely manner and in accordance with SWK and ORR standards. Write thorough and complete reports with minimal grammatical errors and other records as required for program. Maintain ongoing communication with supervisor as well as participate in weekly case review. Demonstrate the ability to react to change productively and handle other essential tasks as assigned. Coordinate all travel arrangements for home visits. Travel to other cities and states as needed for required home visits, training and implementation of new initiatives. Other Functions: Maintain confidentiality for all client and program operations. Maintain professional and ethical standards as prescribed by Southwest Key and other relevant entities. Attend all organizational, departmental and program meetings to ensure that up-to-date information is received and/or information of policy changes or practice are adhered t Available to travel to other SWK and community sites as needed in order to support necessary program operations. Develop and maintain productive relations with local, state, and federal contact Reconcile all business and travel-related expenses as required by SWK. Maintain a safe work environment that is free from distractions. Complete home study cases as needed to support necessary program operations and/or ORR requirements. Perform other functions as assigned. Qualifications & Requirements: A combination of one of the following: Master’s degree in social work (MSW), counseling, psychology or other relevant behavioral science field in which direct clinical training and experience is a program requirement. Bachelor’s degree in social work (BSW), counseling, psychology or other relevant behavioral science field with at least five years of clinical experience. Experience working with children, youth, and/or families from high-risk backgrounds. Knowledgeable about local social services and have experience with family preservation, working with immigrant populations, kinship care, and/or child welfare. Ability to communicate well both verbally and in writing. Ability to complete required reports and documentation in a timely manner. Excellent time management, organization, and task completion skills and must be flexible to schedule changes. Must be fluent in English and Spanish. Ability to travel during up to 75% of work week via plane and automobile. Maintain a clean driving record and must be eligible to drive on behalf of SWK. Must possess a valid driver's license, current driver’s insurance and have access to reliable transportation. Successful completion of all pre-hire requirements, 86 pre-service training hours and on the job shadowing. Compliance with pre-service TB testing and PPD Reading. Bi-annual TB testing and PPD reading required thereafter for continued employment. Compliance with annual requirement of training hours as mandated by SWK and ORR. Must be computer literate with working knowledge of Microsoft Windows such as Microsoft Word, Excel, and other computer programs as required by the position.   Preferred: Preferred: One year of postgraduate direct mental health service delivery experience. Licensed or license eligible in respective field (to include but not limited to: LPC, LCSA, LMFT, LAC, LMSW, LAMFT, and LASAC).   Any candidate that does not meet the job requirements must receive written approval from the ORR Project Officer.   Youth Tracker: The Youth Tracker is responsible for completing assigned daily contact with youth, as well as meeting the conditions of the youth’s service plan for assigned caseload. The Youth Tracker must maintain a flexible work schedule that may include working hours other than regular work schedule and evenings, weekends and holidays.   This is a part time postion. Essential Functions: Conduct face to face daily contacts at various locations with youth assigned. Manage behaviors through the use of programmatic and individual structure. Develop and maintain helping relationship emphasizing youth accountability. Complete required documentation, including discharge information, for assigned youth in an accurate and timely manner. Enter data promptly into the Depart of Juvenile Justice’s Juvenile Tracking System (JTS) and Southwest Key Programs database, Efforts to Outcome (ETO). Examine case file to become familiar with youth history and keep up to date with information as it is added to file. Notify Program Director or designee immediately in the event of a youth crisis, suspected illegal activity or any other youth or program incident. Regular and punctual attendance. Assist and participate in the coordination of youth activities and groups as needed. Provide staff relief as needed; subject to be on call and be available to provide staff assistance. Provide youth advocacy in the areas of health, education, vocation, legal and family work. Assist with on the job training of new staff as directed. Provide crisis intervention and administer first aid when necessary. Able to react to change productively and handle other essential tasks as assigned. Qualifications & Requirements: High School Diploma or GED and minimum of 3 months working with youth and families or a related field. Maintain clean driving record, active drivers license, registration and vehicle insurance (must be supplied to Program Director before expiration). Must have reliable transportation, registration and maintain state mandated car insurance- and responsible for supplying renewal documents to the Program Director. Clear result from a criminal background check by the Georgia Department of Juvenile Justice. Clear drug screen results from the organization’s designated medical facility. Possess good verbal and writing skills. Ability to assist with goal oriented casework. Ability to manage conflict and perform well in crisis situations. Ability to confront clients with problematic behaviors and set limits. Preferred: Assist and participate in the coordination of youth activities and groups as needed. Provide staff relief as needed; subject to be on call and be available to provide staff assistance. Provide youth advocacy in the areas of health, education, vocation, legal and family work. Assist with on the job training of new staff as directed. Provide crisis intervention and administer first aid when necessary. Able to react to change productively and handle other essential tasks as assigned.   Family Therapist The Functional Family Therapist is responsible for providing, at minimum, weekly one-hour, home-based family therapy sessions to clients. The Functional Family Therapist must maintain a flexible work schedule that may include working hours other than regular work schedule and evenings, weekends and holidays.   Essential Functions: Master’s degree in social work, counseling, psychology, marriage and family therapy, social work or other relevant human service profession with two (2) years’ experience in children and family services . Licensed or license eligible in respective field (to include, but not limited to: LPC, LCSW, LMFT). Certified in or recent experience with Functional Family Therapy. Ability and willingness to work with families in their own homes Flexibility to work when families are available. Very good interpersonal communication skills Strong clinical skills Ability to adapt and individualize program interventions to utilize family strengths and skills. Skill in handling multiple tasks and meeting multiple deadlines. Ability to remain flexible and work with multiple and changing priorities when necessary. Valid Driver’s License, maintain current insurance and registration and clear driving record. Clear result from a criminal background check by the Georgia Department of Juvenile Justice. Clear drug screen results from the organization’s designated medical facility. Preferred: Bilingual (English/Spanish) Previous FFT experience Previous Court experience      

Lifetime Windows and Siding is an amazing work environment. We emphasize fun while maintaining professionalism and culture is very important to us. We reward hard work and encourage a better quality of life.   As a Lifetime Windows Customer Growth Representative, you will be one of the first points of contact that new and potential customers will speak with when they call to set up a free in-home consultation. Professionalism is always required while on the phone with customers and potential customers. Lifetime Windows and Siding is a multi-state company that makes inbound and outbound calls for our Colorado, Texas, and Arizona locations.   This position is paid at an hourly wage plus commission and bonuses, we provide the opportunity for you to pave the road to your own success!   Essential Functions & Duties of the Job Making and receiving calls to set appointments for our sales team. Diligently following up with all leads and customers in the pipeline daily and with consistently. Identify customers’ needs, clarify information, research every issue, provide solutions and/or alternatives, and input all required      information into our CRM. Manage large amounts of inbound and outbound calls in a timely manner. Build sustainable relationships and engage customers by going the extra mile. Keep records of all conversations in our CRM as needed and in a comprehensible way. Meet personal/team qualitative and quantitative goals. Making calls to warm leads on an automated dialer system. Update job knowledge by studying new product descriptions; participating in educational opportunities. Above is a list of essential functions and duties of the job but it is not an all-inclusive list of responsibilities.   Requirements   Qualifications: 1 year of Call Center or strong customer service-related background Type 40 words per minute High School diploma or equivalent Excellent verbal communication skills Physical Requirements:   Ability to sit for extended periods  

Century Automotive Service Corporation , a MAPFRE USA Company, based in Albuquerque, New Mexico, is a leading provider of extended warranty programs and ancillary finance and insurance products. Century currently markets its products through specialized F&I (Finance & Insurance) Agencies that have relationships with car dealerships around the United States.     This position pays $16 - $17 / hour to start Comprehensive benefits as of Day One We are offering FULLY REMOTE positions from anywhere within the US or a Hybrid schedule (4 days in office/1 day remote) in our Albuquerque, NM Office    Hours:   Monday through Friday 8:30 a.m. to 5:00 p.m. MT while in training, (approximately 3-6 weeks).  Once training is complete, your regular work schedule will be Monday through Friday, 9:30 a.m. to 6:00 p.m. MT.    Note : Attendance is required the last day of every month.   All members of the department are expected to stay until all business is processed for the current month even if this requires employees to work overtime or outside of their normal shift hours.   If the end of the month falls on a weekend, all employees within the department are required to work that last Saturday until all business for the month has been processed.    Sunday hours will never be required.   Job Summary The primary responsibilities of this position are to provide prompt, courteous, and professional service to Contract Holders, Sales Representatives, Agents, Dealers and internal customers.   Essential Duties and Responsibilities Answer all incoming phone calls promptly and efficiently Resolve contract related questions such as status, terms and coverage Answer underwriting questions regarding vehicle eligibility Answer inquiries related to claim payment, deductibles, repair policies and procedures Provide backup coverage for front desk Quote cancellations Process checks to be mailed Other special projects and duties as assigned   Knowledge, Skills and Abilities :   Strong customer service skills with the ability to actively listen and solve problems.  Must be organized and comfortable working in a high call volume and fast paced environment. Must have the ability to work independently or as part of a team. Must possess above average computer skills, including, a solid working knowledge of Microsoft Office applications.  Bilingual in Spanish is a plus.   Additional Knowledge, Skills and Abilities: Communication:  Strong interpersonal, written and verbal communication skills. Must be able to effectively communicate with customers, both internally and externally, agents and clients.   Excellent Client / Customer Service:  Must possess a customer service attitude and be able to ensure all customers, and/or client related issues are handled in a fast, fair and courteous manner.   Strong decision making skills : Must be able to analyze all available information and formulate sound decisions to effectively resolve a variety of issues.   Analytical skills:  Must be able to gather information to accurately assess and resolve problems.   Education and/or Experience:  High school diploma or equivalent and 2-5 years previous customer service experience in a call center environment.   Computer Skills:  Must be computer literate with a good working knowledge of Microsoft Office applications.          

Century Automotive Service Corporation , a MAPFRE USA Company, based in Albuquerque, New Mexico, is a leading provider of extended warranty programs and ancillary finance and insurance products. Century currently markets its products through specialized F&I (Finance & Insurance) Agencies that have relationships with car dealerships around the United States.   We are looking for  remote automobile Claims Adjusters  to support our  Albuquerque, NM  operations. (Vehicle Repair / Service Writers and Techs Encouraged to Apply!)    This position pays $18 - $20 / hour with comprehensive benefits as of Day One     Schedule:   Monday through Friday, 9:30 a.m. to 6:00 p.m. MT / Alternating Saturday's, 8:00 a.m. to 1:00 p.m. MT   Summary: This position is responsible for handling / servicing Vehicle Service Contracts (VSC) within the Claims Department and to ensure the timely, effective and efficient completion of all VSC claims. This position is also responsible for producing and maintaining quality customer service to all aspects of Century’s clientele.   Essential Duties and Responsibilities: Maintain the time of answered incoming claim calls to 60 seconds or less Must be able to effectively adjudicate 20-30 claims per day Maintain an average of 40+ calls per day Promptly, effectively and professionally respond to all claim telephone inquires Promptly handle all extraordinary claim, customer or client issues to a successful conclusion Maintaining positive working relationships both internally and externally Work closely with the Claims Lead and promptly resolve customer and/or client claims issues Special projects or other duties as assigned   Competencies:  Strong organizational skills including the ability to efficiently complete daily tasks in a timely and accurate manner. Attention to detail and multi-tasking skills are critical. Must have the ability to change direction and adjust priorities frequently during the day without sacrificing service, production, or quality. Have the ability to identify and help remove obstacles to ensure an efficient workflow. Continually improve work processes to increase efficiency and lower claims expenses. Communication:  Strong interpersonal, written and verbal communication skills. Must be able to effectively communicate with customers, agents, clients, and senior management at all levels within the organization. Must be able to maintain an even keel and professional demeanor especially during adverse situations. Excellent Client / Customer Service:  Must be able to ensure all agents, customers and/or clients related issues are handled in a timely, fair and courteous manner. Strong decision making skills : Must be able to analyze all available information and formulate sound decisions and/or produce an accurate work product to effectively resolve a variety of issues. Analytical skills:  Must be able to measure, diagnose, and resolve problems. Must be accurate and have attention to detail. Education and/or Experience:  Must have at a minimum a high school diploma with a preferred 3 - 5 years previous work experience within the Automotive Industry. Must have the ability to work in a fast paced call center, as well as the ability to identify and remove obstacles to ensure efficient workflow. Must be proficient with computers and applications, i.e. MS Word, Excel, etc. Must possess good interpersonal, verbal and written communication skills. Computer Skills:  Must be proficient with computers and software applications including but not limited to Microsoft Office and claim administration systems.        

Summary of Duties: The Emergency Communications Specialist (ECS) receives and processes requests for service for police, fire, and EMS. Demonstrates a strong leadership presence that promotes the NTECC mission, vision, and strategic plans. This position works independently under the general supervision of the Operations Supervisor and collaborates with NTECC personnel as well as customers. Essential Job Functions:   Answers emergency and non-emergency call requests for service for police, fire, and emergency medical assistance for member agencies; prioritizes and dispatches emergency responders and appropriate resources; coordinates with other agencies, citizens, and businesses to gather information, make referrals, or dispatch assistance, including mutual aid requests.   Relays pertinent information to public safety personnel (police, fire, medical) via radio in a concise, organized, and understandable manner; monitors radio traffic and provides immediate information and assistance.   Utilizes the CAD system to maintain status and awareness for a variety of public safety and personnel (police, fire, medical), resources and incidents; documents updates and changes in the CAD system as required; notifies key supervisory and management personnel on critical incidents.   Conducts computer searches through local, state, and national databases, interprets and provides information to the requesting officer; confirms stolen property, wanted persons, and missing persons; enters data into TCIC/NCIC as requested; sends and receives teletypes, completes regional warrant confirmations for member agencies and processes all appropriate paperwork to ensure accurately and timely notification to confirming agencies and member cities.   Supports the NTECC culture by assisting co-workers as needed with guidance and training.   Supports the relationship between the NTECC and the public by demonstrating courteous and cooperative behavior when interacting with citizens, visitors, and NTECC staff.   Maintains high level of confidential and sensitive information in a discrete and professional manner.   Maintains the integrity, professionalism, values, and goals of the NTECC by assuring that all rules and regulations are followed, and that accountability and public trust are preserved.   Punctual and regular attendance at work; work the assigned schedule and comply with the timekeeping policies and procedures. Able to work in a 24/7 work environment (weekends, holidays, inclement weather) and any shift (day or night).   Performs other duties as assigned.   Lateral pay available for licensed 9-1-1 Telecommunicators/Dispatchers Management reserves the right to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job. All listed qualifications, skills, knowledge, and abilities are considered essential and required. Knowledge and Skills:  Ability to collaborate and work with a diverse team and within the policies, guidelines, and the NTECC culture, including the core values of trust, professionalism, accurate and timely, compassion, teamwork, and our people. Job Title: Emergency Communications Specialist Department: Operations Division: Emergency Communications Specialist North Texas Emergency Communications Center 1 of 2   Ability to address multiple demands simultaneously; prioritize work and respond to difficult situations under stress of time or circumstances; remain professional and operate effectively in high stress situations.   NTECC policies and procedures for dispatching public safety personnel.   Geography within the NTECC service area including, but not limited to, streets, highways, boundaries, thoroughfares, landmarks, businesses, and locations of police and fire stations and districts.   Operating standard and specialized public safety hardware and software to enter information with speed and accuracy.   State and federal laws, regulations, and statutes governing dispatch for emergency services. Minimum Qualifications and Conditions of Employment:   Education: High school diploma or GED equivalent.   Experience: One (1) year of related experience in a customer service environment.   Must be at least 18 years of age.   Must pass all applicable pre-employment screenings to include a drug screen and background investigation.   Communicate clearly and concisely, relay details accurately both verbally and in writing.   Must read, write, and speak English.   A valid Texas Driver’s License may be required or be able to obtain one within 90 days of employment.   Must be able to pass FBI criminal background fingerprint check and comply with state and federal requirements for criminal justice information security standards. Any work-related experience resulting in acceptable proficiency levels in the above Minimum Qualifications is an acceptable substitute for the above specified education and experience requirements. License and Certification:   Position requires successful completion of all required certifications within (1) year and continuous education training for current license(s). Certifications include Texas Commission on Law Enforcement (TCOLE) Public Safety Telecommunicator License; NCIC/TCIC full access, CPR, IAED Emergency Medical Dispatch and IAED Emergency Fire Dispatch.   Depending on the needs of the NTECC, additional licenses and certifications may be required. Physical Demands and Working Environment: Work performed is primarily an office classification in a call center/dispatch environment, although standing in work areas and walking between work areas may be required. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard or calculator and to operate standard office equipment; vision to read printed materials and a computer screen; hearing and speech to communicate in person and over the telephone and radio. Positions in this classification occasionally (daily, weekly, or monthly) bend, stoop, kneel, reach, push, and pull drawers open and closed to retrieve and file information. Employees may be required to lift, carry, push, and pull materials and objects weighing up to 25 pounds. Employees work in an office environment with moderate noise levels, controlled temperature conditions, and minimal direct exposure to hazardous physical substances. Employees may interact with upset staff and/or public and private representatives in interpreting and enforcing departmental policies and procedures. The position also requires meeting the essential requirements of the Physical Demands and Working Conditions, with or without reasonable accommodation. Work is performed in a fast paced, high volume call center environment; incumbents must remain alert and responsive while coordinating stressful situations in a fluid and dynamic work environment. The above statements are intended to describe the general nature and level of work being performed and are not intended to be an exhaustive list of all responsibilities, duties and skills which may be required. NTECC is an Equal Opportunity Employer and encourages applications from all persons without regard to race, creed, color, national origin, religion, gender, age, marital status, disability, sexual orientation, veteran status, genetic information, or any protected class in accordance with the law. NTECC provides reasonable accommodation for its employees and the public with disabilities, including veterans. For more information, please contact NTECC Administrative Services. Must be available to respond to critical issues during non-business hours.

  Summary of Position   The Houseparent is responsible for the students assigned to the home as well as the care of the home itself.  The employee is further responsible to work cooperatively with their assigned partner, the core team and the community.  This is an exempt position.   Accountability   Reports to the Residential Coordinator   Core Responsibilities Supports and models the Catholic Mission and the Native American Culture that are the foundations of St. Joseph’s Indian School. Promotes a reclaiming environment for all students through the Circle of Courage.   Responsibilities   Guides each student in developing age-appropriate living, social and educational skills Protects the rights and dignity of individual students Attends to students’ health care needs Attends to students’ mental health needs Attends to the moral, spiritual, and character development of students Teaches social, self-help, life-long learning, and basic life skills Facilitates student scholastic achievement Attends to students’ personal safety Facilitates students’ leisure and recreational activities Teaches students to exhibit behaviors and values deemed appropriate for a member of the St. Joseph’s Indian School (SJIS) community Facilitates and maintains a developmentally appropriate behavior management system Demonstrates efforts to involve all families in some aspect of their child’s programming in order to promote good relationships and support for the student   Home Management Responsible for maintaining the student living facility Maintains the student home structure Maintains the student home office   Student Programming Implements and maintains individual student programs as designated   Professional Development Achieves and maintains SJIS professional Child Care Worker expectations   Additional Performs other responsibilities as required by the Residential Coordinator.     Expectations of Hours Worked When On-Duty Expectation of hours worked when on-duty are as follows: HP’s are to report to work by 3:00pm, at the latest.  HP’s are to remain on-duty until 8:30am, or until all students in their care are in school and additional responsibilities have been completed.     Qualifications Valid driver’s license required High School Diploma or GED required 4-year degree in related field or experience preferred Working knowledge of basic computer skills i.e. typing, e-mail   Physical Demands Regularly climbs stairs Regularly lifts or carries groceries/supplies weighing up to 25 lbs. Some supervision may require standing for prolonged periods    

Providing care and personal assistance for adults with intellectual disabilities, visual impairments or deafblindness.

A Customer Service Representative with the desire to help, support and provide resolutions to our customers; making well informed decisions while working in a fast paced team.   Our Dynamic contact center will strive to provide career growth and development from a “promote within culture.” We believe that staff development is the key to your success.   Sport and betting knowledge is not essential, as our comprehensive training course will ensure you reach your full potential to succeed.   This position is a full time, fully in-office role located in Marlton, New Jersey.   Due to the busy sporting calendar, we require you to have a flexible approach to work between the hours of 7:00am and 11:00pm, working any five days per week, including evenings, weekends, and federal holidays.   The starting hourly rate of pay will be $22.13 and our current benefits package includes:   Company funded healthcare inclusive of medical, dental and vision. 401K plan. 32 paid vacation days annually with an increase based on longevity. Paid day off for your birthday. Paid sick leave. Life Insurance. Short term and long term disability. Company bonus scheme. Employee Assistance Program. Life events and long service awards.

Job description: Links to the job descriptions: Customer Engagement Advocate: https://apply.workable.com/employer-direct-healthcare/j/A2A1EE0CE5/ Intake Specialist: https://apply.workable.com/employer-direct-healthcare/j/93A7ED6C9C/ Supervisor of Customer Experience: https://apply.workable.com/employer-direct-healthcare/j/5A1C3D3D33/ Graphic Designer: https://apply.workable.com/employer-direct-healthcare/j/0BD54DD8CA/  

The Opportunity This position works out of our Westfield, IN location in the Structural Heart division.  What You’ll Work On   No Experience Necessary! You don’t need to be a medical-device expert.Our hands-on training program will teach you what you need to know about working in a clean-room environment!  Successful Specialists come from all backgrounds and possess good attention to detail, a willingness to learn and a positive attitude! The ability to work with small tools and materials, often under a microscope is also important to our largely manual assembly process. This position works out of the brand-new Westfield, IN site assembling the lifesaving MitraClip device. This site went into commercial production in 2022 and will employ over 500 team members by 2026.Lots of room for personal and professional growth!   Pay and Shift [manufacturing only; if applicable] The salary range for this position is $19.00/hour based on experience.  This position is for Second Shift (afternoon shift). Required Qualifications High School Diploma/GED A Positive Attitude A Desire to Do Meaningful Work and Change People’s Lives!     Apply Now   * Participants who complete a short wellness assessment qualify for FREE coverage in our HIP PPO medical plan. Free coverage applies in the next calendar year. Learn more about our health and wellness benefits, which provide the security to help you and your family live full lives:  www.abbottbenefits.com Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.  

Essential Functions and Responsibilities   Sets up machine per individual job Runs machine at optimal speed to meet production standards Performs adjustments on machine to ensure maximum productivity Loads components onto machine per job instructions Performs regular quality checks on all components and finished packages to ensure quality standards are met Recalibrates equipment as required Communicates job status and production concerns/issues during shift transition to ensure optimal productivity for following shift Notifies Team Lead of component quality issues Works with Team Lead to resolve quality concerns Ensures safety practices are followed Responsible for maintenance and organization of workflow area Completes appropriate reporting of production KPIs Other duties as assigned by Supervisor Position Qualifications:   Required – High school diploma or GED Previous experience as a Press Operator or Envelope Adjuster preferred Ability to read and interpret job instructions Ability to work with both computers and mechanical systems Comfortable working in a team environment Ability to monitor production equipment for speed and quality Proficiency with software-driven mechanical systems Ability to perform the physical requirements of the job, including moving up to 10 pounds regularly and lifting to 45 pounds intermittently Six months experience as a digital inserter operator or 2 years’ experience running production equipment preferred Knowledge of mechanical operations Knowledge of production processes Prior experience with computers and software-driven mechanical systems Basic knowledge of postal guidelines for sorted mail preferred   Innovairre is an equal opportunity employer. Innovairre recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, sex (including pregnancy and gender identity), sexual orientation, transgender status, disability, age, family or marital status, genetic information, military or veteran status, and other protected status as required by applicable law.   At Innovairre, we have a clear vision: to foster and maintain a supportive and cooperative workplace that celebrates uniqueness and advances equity. We pride ourselves on helping people help people, and we know our company runs on the hard work and dedication of our passionate and creative employees. Diversity, Equity and Inclusion is more than a commitment at Innovairre—it is in everything that we do.  

Client Service Associates help shape the future of service by modernizing the client experience through an elevated standard of care. The Client Service Associate assists with the development and growth of business through engaging and utilizing the full capabilities of the firm. This is a key role that requires an understanding of firm policies, procedures and firm capabilities in order to deliver the full firm to clients. DUTIES and RESPONSIBILITIES: CLIENT SUPPORT Cultivate and enhance new and existing client relationships through active communication with clients, processing client requests, resolving inquiries, providing guidance and making sure key information and documentation remains current Identify and assist with Firm services and solutions that support clients’ needs including banking products and services and secure, digital offerings like Morgan Stanley Online and Morgan Stanley Mobile Confirm authorization and authenticate client when processing requests Onboard and maintain client accounts, including collecting client information and require documentation, processing money movement transactions as an example Review and take appropriate action on client account alerts OTHER Partner with Financial Advisor(s) in developing a business plan and delivering against a client service model Support the team’s marketing strategy by maintaining marketing materials, including digital and social media platforms, and planning client events and seminars Actively engage in available training and education programs – including firm strategic priorities, professional development and staying current on policies, procedures and new platforms and attend scheduled targeted/monthly field service professional and/or training calls Perform administrative duties that support Financial Advisors in daily business practices, including but not limited to, telephone coverage, business travel arrangements, coordination of client meetings, prepare travel & expense reports, and file & calendar maintenance Proactively participate in firm initiatives directed by local management Regularly seek opportunities to use firm resources for peer sharing and collaborating with Financial Advisors Qualifications - External Qualifications - External EDUCATION, EXPERIENCE, KNOWLEDGE, and SKILLS: Education and/or Experience High School Diploma/Equivalency College degree preferred Industry experience is a plus Willingness to obtain Series 7 (GS), and Series 66 (AG/RA) or Series 63 (AG) and Series 65 (RA) Knowledge/Skills Strong computer skills and knowledge of Microsoft Office products Exceptional writing, interpersonal and client service skills Detail orientated with superior organizational skills and ability to prioritize tasks Team player with the ability to collaborate with others Ability to work in a fast-paced, evolving environment Goal oriented, self-motivated and results driven Reports to: • Business Service Officer Morgan Stanley's goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our standards of integrity and excellence. Consequently, our recruiting efforts reflect our desire to attract and retain the best and brightest from all talent pools. We want to be the first choice for prospective employees. It is the policy of the Firm to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, transgender, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law. Morgan Stanley is an equal opportunity employer committed to diversifying its workforce (M/F/Disability/Vet). Internal Description Description - Internal POSITION SUMMARY Client Service Associates help shape the future of service by modernizing the client experience through an elevated standard of care. The Client Service Associate assists with the development and growth of business through engaging and utilizing the full capabilities of the firm. This is a key role that requires an understanding of firm policies, procedures and firm capabilities in order to deliver the full firm to clients. DUTIES and RESPONSIBILITIES: CLIENT SUPPORT Cultivate and enhance new and existing client relationships through active communication with clients, processing client requests, resolving inquiries, providing guidance and making sure key information and documentation remains current Identify and assist with Firm services and solutions that support clients’ needs including banking products and services and secure, digital offerings like Morgan Stanley Online and Morgan Stanley Mobile Confirm authorization and authenticate client when processing requests Onboard and maintain client accounts, including collecting client information and require documentation, processing money movement transactions as an example Review and take appropriate action on client account alerts OTHER Partner with Financial Advisor(s) in developing a business plan and delivering against a client service model Support the team’s marketing strategy by maintaining marketing materials, including digital and social media platforms, and planning client events and seminars Actively engage in available training and education programs – including firm strategic priorities, professional development and staying current on policies, procedures and new platforms and attend scheduled targeted/monthly field service professional and/or training calls Perform administrative duties that support Financial Advisors in daily business practices, including but not limited to, telephone coverage, business travel arrangements, coordination of client meetings, prepare travel & expense reports, and file & calendar maintenance Proactively participate in firm initiatives directed by local management Regularly seek opportunities to use firm resources for peer sharing and collaborating with Financial Advisors Qualifications - Internal Qualifications - External EDUCATION, EXPERIENCE, KNOWLEDGE, and SKILLS: Education and/or Experience High School Diploma/Equivalency College degree preferred Industry experience is a plus Willingness to obtain Series 7 (GS), and Series 66 (AG/RA) or Series 63 (AG) and Series 65 (RA) Knowledge/Skills Reports to: Strong computer skills and knowledge of Microsoft Office products Exceptional writing, interpersonal and client service skills Detail orientated with superior organizational skills and ability to prioritize tasks Team player with the ability to collaborate with others Ability to work in a fast-paced, evolving environment Goal oriented, self-motivated and results driven • Business Service Officer Morgan Stanley's goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our standards of integrity and excellence. Consequently, our recruiting efforts reflect our desire to attract and retain the best and brightest from all talent pools. We want to be the first choice for prospective employees. It is the policy of the Firm to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, transgender, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law. Morgan Stanley is an equal opportunity employer committed to diversifying its workforce (M/F/Disability/Vet).