The Pre-Apprenticeship Construction Experience (P.A.C.E.) program is a unique, paid introduction to a career in the trades. Participants receive in-depth construction training centered around safety, tools & materials, and career mindset, and complete on-the-job training rotations with four trade employers in Charlotte. Upon completion of the program, participants receive certifications, a toolbox with a variety of the hand tools used during the program, and the potential for full-time job offers!
Jan 25, 2023
Full time
The Pre-Apprenticeship Construction Experience (P.A.C.E.) program is a unique, paid introduction to a career in the trades. Participants receive in-depth construction training centered around safety, tools & materials, and career mindset, and complete on-the-job training rotations with four trade employers in Charlotte. Upon completion of the program, participants receive certifications, a toolbox with a variety of the hand tools used during the program, and the potential for full-time job offers!
We are seeking a highly professional, motivated and customer service focused Tenant Relations Manager to join a dynamic team managing a group of luxury apartment buildings in the Center City/Rittenhouse area of Philadelphia. We are looking for a candidate with a strong background in luxury hospitality with an eye for high-quality standards.
The right candidate will be able to perform a diverse range of duties including but not limited to:
Serve as the main point of contact for new and current residents, providing luxury service to execute tenant request and resolve any issues.
Assist new residents and provide white glove service in coordinating move-ins via phone, email, and in-person communications.
Ensure our properties and services meet our high-quality standards and quality assurance and take immediate corrective action.
Research industry trends and bring suggested updates, amenities, ideas to building ownership to improve tenant life.
Build and maintain partnerships with local and regional businesses as a part of Pearl Perks.
Maintain quality assurance of the resident Pearl App to ensure system is current and functional for residents.
Assist the Resident Experience Manager in planning, setting up and managing the resident events.
Other duties as assigned.
Desired Skills:
Luxury Hospitality background highly desired.
Extremely proficient in customer service, working directly with tenants/guests to ensure the highest quality service.
Creative problem resolution skills.
Ability to work independently and create solutions and systems to deal with a wide variety of situations.
Required Educational Background:
High School Diploma Required
Bachelor’s Degree Preferred
Jan 23, 2023
Full time
We are seeking a highly professional, motivated and customer service focused Tenant Relations Manager to join a dynamic team managing a group of luxury apartment buildings in the Center City/Rittenhouse area of Philadelphia. We are looking for a candidate with a strong background in luxury hospitality with an eye for high-quality standards.
The right candidate will be able to perform a diverse range of duties including but not limited to:
Serve as the main point of contact for new and current residents, providing luxury service to execute tenant request and resolve any issues.
Assist new residents and provide white glove service in coordinating move-ins via phone, email, and in-person communications.
Ensure our properties and services meet our high-quality standards and quality assurance and take immediate corrective action.
Research industry trends and bring suggested updates, amenities, ideas to building ownership to improve tenant life.
Build and maintain partnerships with local and regional businesses as a part of Pearl Perks.
Maintain quality assurance of the resident Pearl App to ensure system is current and functional for residents.
Assist the Resident Experience Manager in planning, setting up and managing the resident events.
Other duties as assigned.
Desired Skills:
Luxury Hospitality background highly desired.
Extremely proficient in customer service, working directly with tenants/guests to ensure the highest quality service.
Creative problem resolution skills.
Ability to work independently and create solutions and systems to deal with a wide variety of situations.
Required Educational Background:
High School Diploma Required
Bachelor’s Degree Preferred
We are seeking a highly professional Front Desk Concierge to oversee all customer service duties at a high-end, luxury apartment buildings in Philadelphia
The right candidate will perform a diverse range of duties some of which include:
Greeting residents and guests by name
Assisting with arrival issues such as giving hands with heavy bags, showing guests to the elevator and escorting visitors to the proper destination within the lobby/building
Overseeing deliveries to the lobby/mail-room areas and properly logging packages into
Managing a multi-faceted entry space, hosting both residential and commercial spaces
Facilitating the acceptance of visitors while always ensuring that no unwanted persons/guests gain access to the building.
Answer all phone calls promptly and knowledgeably, always ensuring complete and accurate information.
Effectively communicate by phone and/or email with other departments: Leasing, Property Management, Maintenance, Tenant Relations.
Your central goal is to always provide residents with outstanding customer service and the positive experience they expect in their luxury residence. As the face of our company, a successful candidate will be presentable, polite, and positive, with outstanding people skills and an aptitude for multi-tasking in a fast-paced environment.
Requirements
High School diploma or relevant qualification
At least two years’ experience in a similar role
Strong understanding of customer service and people skills
Strong organizational skills
Knowledge of Microsoft Office programs
A positive attitude
Flexible schedule, able to work evenings, weekends, and holidays.
Work well under pressure, dealing with many arrivals and departures within a short period of time.
Excellent references
Job Type: Full-time
Salary: From $15.00 per hour
Benefits:
401(k)
Health insurance
Life insurance
Paid time off
Vision insurance
Schedule:
Evening shift
Holidays
Weekend availability
Jan 23, 2023
Full time
We are seeking a highly professional Front Desk Concierge to oversee all customer service duties at a high-end, luxury apartment buildings in Philadelphia
The right candidate will perform a diverse range of duties some of which include:
Greeting residents and guests by name
Assisting with arrival issues such as giving hands with heavy bags, showing guests to the elevator and escorting visitors to the proper destination within the lobby/building
Overseeing deliveries to the lobby/mail-room areas and properly logging packages into
Managing a multi-faceted entry space, hosting both residential and commercial spaces
Facilitating the acceptance of visitors while always ensuring that no unwanted persons/guests gain access to the building.
Answer all phone calls promptly and knowledgeably, always ensuring complete and accurate information.
Effectively communicate by phone and/or email with other departments: Leasing, Property Management, Maintenance, Tenant Relations.
Your central goal is to always provide residents with outstanding customer service and the positive experience they expect in their luxury residence. As the face of our company, a successful candidate will be presentable, polite, and positive, with outstanding people skills and an aptitude for multi-tasking in a fast-paced environment.
Requirements
High School diploma or relevant qualification
At least two years’ experience in a similar role
Strong understanding of customer service and people skills
Strong organizational skills
Knowledge of Microsoft Office programs
A positive attitude
Flexible schedule, able to work evenings, weekends, and holidays.
Work well under pressure, dealing with many arrivals and departures within a short period of time.
Excellent references
Job Type: Full-time
Salary: From $15.00 per hour
Benefits:
401(k)
Health insurance
Life insurance
Paid time off
Vision insurance
Schedule:
Evening shift
Holidays
Weekend availability
Are you passionate giving outstanding service to your community? As an Assurance Wireless Connectivity Expert, you’ll be your area’s official expert and street team helping connect qualified customers to our industry leading Lifeline Assistance and Affordable Connectivity programs. You will help your community take full advantage of the industry leading, nationwide T-Mobile network, with 4G LTE and 5G capabilities that keep our customers connected. We’re looking for a self-starter, with strong relationship building skills.
Dec 13, 2022
Full time
Are you passionate giving outstanding service to your community? As an Assurance Wireless Connectivity Expert, you’ll be your area’s official expert and street team helping connect qualified customers to our industry leading Lifeline Assistance and Affordable Connectivity programs. You will help your community take full advantage of the industry leading, nationwide T-Mobile network, with 4G LTE and 5G capabilities that keep our customers connected. We’re looking for a self-starter, with strong relationship building skills.
