10 Information Technology jobs

LK Jordan is currently seeking an Entry Level IT Representative for a large office supply distributor. Ideal candidate must have excellent customer service skills and great trouble shooting abilities with a high attention to detail to support internal staff and customers. Typical schedule is Monday- Friday from 8am- 5pm and pay range is $18 - $20 depending on experience. Job Duties: - Add / Modify various customer records in business system. - Assist external customers with Online ordering related questions. - Resolve customer complaints via phone, email. - Assist internal employees with I.T. Needs, including PC and application support. - Various database data entry and database clean-up. - Maintain a positive and professional attitude toward customers at all times. Requirements: - Problem solving skills - Proficiency i n Office 365, Word, Excel, Outlook, PowerPoint - Basic Computer Hardware understanding and trouble shooting skills. - Basic understanding of Computer Networks. - Strong phone contact handling skills and active listening - Excellent communication and problem-solving skills - Effective time-management skills - Minimum High School Diploma or equivalent - Completion of a background check - Valid driver' s license and reliable transportation. To apply, please submit a current resume to ashley.Sanchez@lkjordan.Com LK Jordan & Associates is an equal opportunity employer.

Full-time Some College Coursework Completed Experienced (Non-Manager) Information Technology Job Description Develops telecommunications solutions to address user needs. Interfaces with users to define needs. Assists in the design, development and testing of communications and software interface programs. Usually involved in the implementation and testing of projects. Functions as task lead providing guidance and training for less experienced technicians. Assists Audio Visual Center Support technicians as required. Provides both NIPR and SIPR A/V and IT related support for conferences upon review and approval by both the COR/NCOIC and the Program Manager. Provides technical support in network and A/V systems operation and maintenance. Provides conference support service through the completion of the event, provide training on equipment, configuration of user log-on routines, maintenance of workstations, and associated peripherals. Troubleshoots connection issues and interacts with DISA and 502 CS to help identify and determine appropriate fix actions. Works in collaboration with customer and other agencies to produce simple video products. Utilizes video editing software to format video for DVD distribution or uploading to a website for viewing. Operates simple digital video effects equipment, cameras, hard disk video recorders, and audio mixers; sets up and adjusts lighting equipment; Adjusts audio equipment to include assorted microphones. - Provides basic troubleshooting of video, audio, and lighting equipment; performs routine equipment maintenance; makes recommendations to the department for software and equipment purchases. - Consults with the base communications squadron and other DOD/Air Force Agencies as deemed necessary to coordinate associated requirements and activities. - Interacts with other personnel from various disciplines. Aids and guidance to associate, assist and support staff as directed. Reports progress and problems to senior technical staff as needed. Supervises AV Cell Technicians. Job Requirements Minimum Experience/ Requirements Five (5) years’ direct experience working with military personnel providing A/V conference support. Five (5) years’ knowledge of Polycom/Cisco/Tandberg video components & systems Five (5) years’ knowledge of computer hardware and A/V equipment. Candidate shall have SECRET clearance. Estimated Workload Provides on-site support for approximately 10 large events/conferences per year (100-350 attendees and/or greater than week duration) and 50 small events/ conferences per year (less than 100 attendees and/or less than 1 week). Provides operational support and troubleshooting as required of VTC and TC equipment for ten (10) large conference rooms, five (5) small conference rooms, seven (7) small huddle rooms, six (6) offices supporting approximately 6,500 VTC and TC hours per year. Responsible for scheduling approximately 700 VTCs annually at JBSA Lackland; approximately 100 VTCs at AFCEC Tyndall.    

Full-time Some College Coursework Completed Experienced (Non-Manager) Information Technology Installs, troubleshoots, repairs and maintains telecommunications equipment. Provides reports, completes requests for new service, determines methodology for installing telephone service, and determines appropriateness of moderate equipment changes or modifications. Provides both NIPR and SIPR A/V and IT related support for approved local conferences, provide training on equipment, configuration of user log-on routines, maintenance of workstations, and associated peripherals. Troubleshoots connection issues and interacts with DISA and 502 CS to help identify and determine appropriate fix actions. Provides overall support for NIPR and SIPR VTCs, provide VTC support service until the completion of the event, provide training on VTC equipment, configuration of user log-on routines, maintenance of workstations, and associated peripherals. Works in collaboration with customer and other agencies to produce simple video products. Utilizes video editing software to format video for DVD distribution or uploading to a website for viewing. Operates simple digital video effects equipment, cameras, hard disk video recorders, and audio mixers; sets up and adjusts lighting equipment; Adjusts audio equipment to include assorted microphones. Provides basic troubleshooting of video, audio, and lighting equipment; performs routine equipment maintenance; makes recommendations to the department for software and equipment purchases. Consults with the base communications squadron and other DOD/Air Force Agencies as deemed necessary to coordinate associated requirements and activities. Job Requirements Minimum Experience/ Requirements Three (3) years’ direct experience working with military personnel providing A/V conference support. Three (3) years’ knowledge of Polycom/Cisco/Tandberg video components & systems Three (3) years’ knowledge of computer hardware and A/Vequipment. Candidate shall have SECRET clearance. Estimated Workload Provides on-site support for approximately 10 large events/conferences per year (100-350 attendees and/or greater than week duration) and 50 small events/ conferences per year (less than 100 attendees and/or less than 1 week). Provides operational support and troubleshooting as required of VTC and TC equipment for ten (10) large conference rooms, five (5) small conference rooms, seven (7) small huddle rooms, six (6) offices supporting approximately 6,500 VTC and TC hours per year. Responsible for scheduling approximately 300 VTCs annually at JBSA Lackland; approximately 125 VTCs annually at AFCEC Tyndall  

Full-time Some College Coursework Completed Experienced (Non-Manager) Information Technology Provides second-tier support to end-users for either PC, server or mainframe applications and hardware. Handles problems that the first tier of help desk support is unable to resolve. Interacts with network services or application development to restore service and/or identify and correct core problems. Simulates or recreates user problems to resolve operating difficulties. Recommends systems modifications to reduce user problems. Maintains currency and the highest level of technical skill in the field of expertise. Monitors and response to complex hardware, software and network problems on both NIPR and SIPR utilizing a variety of hardware and software testing tools and techniques Provides primary interface with Candidate support service groups or provides internal analysis and support to ensure appropriate notification during outages or periods of degraded system performance. Functions as task lead providing guidance and training for less experienced technicians. Assists Personal Computer (PC) Support and Audio-Visual Center Support technicians as required. Job Requirements Minimum Experience/Requirements Five (5) years of experience in computer system/network support. Includes one year of specialized experience related to Hardware PC Technician. Five (5) years of experience with: PC Network, Windows OS and Active Directory. Three (3) year experience working with web-based ticket submission Certified at IAT Level II at a minimum  IAW AFMAN 17-1303, para 3.2.1.2, which includes CCNA Security, CySA+, GIC SP, GSEC, Security+, or SSCP. (TE-A) Estimated Workload Processes over 5,000 IT Support tickets annually at JBSA Lackland; processes over 1,000 IT support tickets at AFCEC Tyndall. Processes over 1,000 in-processing forms annually at JBSA Lackland; processes over 250 in-processing forms annually at AFCEC Tyndall. Processes over 500 out-processing forms annually at JBSA Lackland; processes over 100 out-processing forms annually at AFCEC Tyndall. Processes over 400 account modification and permission forms annually at JBSA Lackland; processes over 100 account modification and permission forms at AFEC Tyndall. Handles over 500 walk-in customers annually at JBSA Lackland; handles over 100 walk-in customers annually at AFCEC Tyndall. Handles over 500 telephone calls annually at JBSA Lackland; handles over 150 telephone calls annually at AFCEC Tyndall.

Full-time Some College Coursework Completed Experienced (Non-Manager) Information Technology   The Candidate shall provide user training for hardware/software products; identifies problems and resolves hardware/software/network malfunctions; performs minor hardware/software/network maintenance such as board replacement, cable switching, communication assistance, hardware (printers) installation/replacement; interfaces with mainframe, LANs, Networks, provides analysis support for such requirements. The Candidate shall provide support to over 2,200 users and 5,000 pieces of equipment. The Candidate shall conduct on-the job orientation, demonstrates how to operate equipment, loads new software releases, and assists functional users with any system problems they may encounter. The Candidate shall perform Start Up, Power Off, Shutdowns and Power Failure Recovery procedures when required. The Candidate shall operate the computer consoles, following prescribed scheduled work sheet instructions. Responds to basic console message error halts and report unusual occurrences to appropriate personnel. Isolates causes of machine stops or malfunctions and initiates corrective action to fix and prevent future problems. The Candidate shall monitor and respond to hardware, software, and network problems on both NIPR and SIPR utilizing hardware and software testing tools and techniques.   The Candidate shall provide customer assistance support in setting up computers and/or installing software packages, when required. This includes loading the most current SDC image prior to assigning to a user. The Candidate shall install and test VPN capability and ensure laptops are tested to ensure wireless capability is installed and operational. The Candidate shall replace toner, fuser and transfer kits in printers. The Candidate shall submit and track Remedy tickets (or current method) to the 502 CS for troubleshooting outside their realm. The Candidate shall update all tickets assigned to him/her with full description of problem, and complete resolution. Job Requirements Minimum Experience/Requirements Two (2) years of experience in computer system/network support. Includes one year of specialized experience related to Hardware PC Technician. Two (2) years’ experience with: PC Network, Windows OS and Active Directory. Shall be DoD 8570 certified at the IAT Level II at a minimum IAW AFMAN 17-1303, para 3.2.1.2, which includes CCNA Security, CySA+, GIC SP, GSEC, Security+, or SSCP. Estimated Workload Keeps stock/maintains printer paper/toner maintenance, provides a toner inventory monthly. Provides touch maintenance of Desktops/Laptops, approximately 1,000 tickets per year

At STANLEY we are For Those Who Make The World™ Progress. STANLEY Access Technologies is hiring TECHNICIANS within our automatic door business.  Why is this role so important to our business?   Security, health and safety solutions change and improve almost overnight. As we respond to a rapidly changing industry, we are looking for the best talent to come and join our team, grow with us, and help build a safer, healthier, and more efficient world for all. Here are the minimum qualifications you will need to be considered: High school diploma or GED Valid state driver’s license without restrictions It would be awesome if you had experience in any of these areas, but it isn’t required: Associates Degree in related electrical, mechanical, industrial field Prior experience in the construction industry or electrical field Prior experience servicing automated doors, glazing, installing glass, installing door frames, building door frames, reading blueprints, AAADM Certification Here’s how you can make an impact as a Technician at STANLEY: Perform scheduled and/or routine preventive maintenance on a variety of equipment/systems under contract agreement by inspecting, adjusting, cleaning, and calibrating systems and equipment to ensure it’s in satisfactory working order Promote, build, and maintain good customer relations and assist with contract retention Maintain knowledge of industry changes and new developments in products and technology What can we give you in return? We know our people want more than a job. We help them thrive personally and professionally. Here’s an overview of what we offer our employees. Small company  FEEL , big enterprise  STABILITY Career development and  ADVANCEMENT  opportunities Comprehensive  BENEFITS : medical, dental, vision, FSA& HSA, paid maternity and paternity leave, tuition assistance, and 401K with employer contribution INVESTING  through the employee stock purchase program (ESPP) Employee discounts on hundreds of tools –  check out our brands, like BLACK + DECKER, DeWALT, & CRAFTSMAN to name a few!  

At STANLEY we are For Those Who Make The World™ Progress. STANLEY Access Technologies is hiring TECHNICIANS within our automatic door business.  Why is this role so important to our business?   Security, health and safety solutions change and improve almost overnight. As we respond to a rapidly changing industry, we are looking for the best talent to come and join our team, grow with us, and help build a safer, healthier, and more efficient world for all. Here are the minimum qualifications you will need to be considered: High school diploma or GED Valid state driver’s license without restrictions It would be awesome if you had experience in any of these areas, but it isn’t required: Associates Degree in related electrical, mechanical, industrial field Prior experience in the construction industry or electrical field Prior experience servicing automated doors, glazing, installing glass, installing door frames, building door frames, reading blueprints, AAADM Certification Here’s how you can make an impact as a Technician at STANLEY: Perform scheduled and/or routine preventive maintenance on a variety of equipment/systems under contract agreement by inspecting, adjusting, cleaning, and calibrating systems and equipment to ensure it’s in satisfactory working order Promote, build, and maintain good customer relations and assists with contract retention Maintain knowledge of industry changes and new developments in products and technology Assist with the start-up of new equipment or system installation and make adjustments as needed to ensure the system is operational May plan schedules and/or layout basic electrical equipment installation What can we give you in return? We know our people want more than a job. We help them thrive personally and professionally. Here’s an overview of what we offer our employees. Small company  FEEL , big enterprise  STABILITY Career development and  ADVANCEMENT  opportunities Comprehensive  BENEFITS : medical, dental, vision, FSA& HSA, paid maternity and paternity leave, tuition assistance, and 401K with employer contribution INVESTING  through the employee stock purchase program (ESPP) Employee discounts on hundreds of tools –  check out our brands, like BLACK + DECKER, DeWALT, & CRAFTSMAN to name a few!  

Salient Systems, a rapidly growing developer of Video Management Systems for the video surveillance market is seeking an experienced Technical Support Analyst for immediate employment. We are in the process of expanding our Professional Services in support of our customer base and sales team. The successful candidate will want to join an exciting fast-paced environment and have the opportunity to develop their skills and grow with our organization. Fun, entrepreneurial spirit & initiative are key elements of the Salient environment. About the Company Salient Systems develops Video Management Software and manufactures servers for the physical security industry. Salient Systems products are designed for recording, live view and investigations of both analog and IP video cameras for video security installations. The product, CompleteView, is designed with the IP network in mind. A suite of features provides for minimal bandwidth impact and easy system administration. Role & Responsibilities The Technical Support Analyst will be primarily responsible for supporting customers by taking phone calls and emails regarding technical issues that need resolution. The Technical Support Analyst will address, troubleshoot, and resolve these issues as well as use web-based CRM applications to log, track and close these incidents. Additionally, the Technical Support Analyst will provide feedback to management on reported problems, identify bugs, bugs, train and mentor Technical Support Representatives, and contribute to the Salient Systems knowledge base.  Other tasks and project opportunities may be available as the company grows.  This position reports to the Support Team Manager. No Travel required. Position is onsite at the Austin, TX location. Qualifications: 5+ years of technical support or related experience. Excellent communication skills. Comprehensive understanding of networking and TCP/IP. Highly Motivated. Experience with physical security industry and/or video surveillance product knowledge. Graduation from an accredited two-year college or technical school. Bachelor’s degree in related field preferred. Knowledge of Personal Computer Hardware and Software; IP-based Networking, and Microsoft Windows Operating Systems. Fluency in Spanish is a plus.   In addition to the above qualifications, the successful candidate will be customer service oriented, possess strong troubleshooting/analytical/problem solving skills and demonstrate the ability successfully complete projects on schedule. Compensation: Salary is commensurate with experience.  Salient Systems provides an excellent benefits package including; partial employer paid health insurance, Life/AD&D, and Long-Term Disability, as well as employee paid dental and vision, flexible PTO, and eligibility to participate in the 401(k) plan beginning the first of the month following date of hire. We foster a culture of collaboration through supporting team building events and continuing career growth and development.  

Salient Systems, a rapidly growing developer of Video Management Systems for the video surveillance market, is seeking an experienced Technical Support Representative for immediate employment. We are in the process of expanding our Professional Services in support of our customer base and sales team. The successful candidate will want to join an exciting fast-paced environment and have the opportunity to develop their skills and grow with our organization. Fun, entrepreneurial spirit & initiative are key elements of the Salient environment. Company Salient Systems develops Video Management Software and manufactures servers for the physical security industry. Salient Systems products are designed for recording, live view and investigations of both analog and IP video cameras for video security installations. The product, CompleteView, is designed with the IP network in mind. A suite of features provides for minimal bandwidth impact and easy system administration. Role & Responsibilities The Technical Support Representative will be primarily responsible for supporting customers by taking phone calls and emails regarding technical issues that need resolution. The Technical Support Representative will address, troubleshoot, and resolve these issues as well as use web-based CRM applications to log, track and close these incidents. Additionally, the Technical Support Representative will provide feedback to management on reported problems, identify, and contribute to the Salient Systems knowledge base.  Other tasks and project opportunities may be available as the company grows. This position reports to the Support Team Manager. No Travel required. Position is onsite at the Austin, TX location. Qualifications: 1+ years of technical support or related experience. Excellent communication skills. Solid understanding of networking and TCP/IP. Highly Motivated. Physical security industry and/or video surveillance product knowledge is a plus. Professional Certifications (CompTIA or similar). Graduation from an accredited two-year college or technical school preferred Knowledge of Personal Computer Hardware and Software; IP-based Networking, and Microsoft Windows Operating Systems. Fluency in Spanish is a plus.     In addition to the above qualifications, the successful candidate will be customer service oriented, possess strong troubleshooting/analytical/problem solving skills and demonstrate the ability successfully complete projects on schedule. Compensation: Salary is commensurate with experience.  Salient Systems provides an excellent benefits package including; partial employer paid health insurance, Life/AD&D, and Long-Term Disability, as well as employee paid dental and vision, flexible PTO, and eligibility to participate in the 401(k) plan beginning the first of the month following date of hire. We foster a culture of collaboration through supporting team building events and continuing career growth and development.  

Information Technology Specialists perform or assist in performing technical and agency program support IT activities related to network and system design, configuration, maintenance, and security; customer support; business/systems analysis and design which may include web site development and administration of a transactional, dynamic, or interactive web site; and the design, development and administration of database systems.