Beltopia DBA Beltone

We are looking for a motivated, people-focused professional to join our growing hearing healthcare team in the Indianapolis area. This is a great opportunity for someone with sales or customer service experience who enjoys building relationships, helping people, and working toward performance-based growth opportunities. This position is designed as a career path role. We are willing to train the right candidate and support them through the licensing process to become a licensed Hearing Care Professional. The ideal candidate is driven, coachable, confident communicating with patients, and motivated by helping grow the business while providing an excellent patient experience. What You’ll Do Build relationships with patients and help guide them through the hearing care process Support office growth through patient follow-up, internal prospecting, and scheduling Assist with hearing aid troubleshooting, maintenance, and repairs Conduct routine hearing screenings and assist during patient appointments Educate patients on hearing aid use and care Maintain patient records and provide general administrative support Travel between multiple office locations in the Indianapolis area as needed Work closely with licensed Hearing Care Providers to help grow office performance and patient retention What We’re Looking For Strong communication and relationship-building skills Previous sales, retail, customer service, or patient-facing experience preferred Self-motivated with a strong work ethic Comfortable working toward performance goals and office growth Organized and dependable Team-oriented with a positive attitude Comfortable learning new technology and systems Valid driver’s license and reliable transportation Qualifications High school diploma or equivalent required Microsoft Office/basic computer proficiency required Previous sales or customer service experience preferred Hearing healthcare experience is a plus, but not required We are willing to train the right candidate and assist with licensing Schedule Full-time Monday–Friday Day shift Travel between Indianapolis-area offices required Benefits 401(k) Health, dental, and vision insurance Paid time off Employee assistance program Employee discount Professional development and licensing support This is an in-person position. Remote work is not available. We are an Equal Opportunity Employer. Benefits: 401(k) Dental insurance Disability insurance Health insurance Life insurance Paid time off Vision insurance  

At Beltone, we deliver premium patient care by fostering a collaborative, empowering work environment. Our commitment to innovative hearing technology and exceptional service drives our success. Responsibilities Administrative Support: Perform a range of office tasks efficiently. Patient Assistance: Support the Hearing Care Professional in guiding patients and serve as their primary liaison. Appointment Management: Optimize scheduling to maximize test opportunities and track patient engagement. Marketing & Sales: Assist with local marketing efforts, cultivating new community relationships and referrals. Communication: Handle incoming calls and follow up with patients professionally. Documentation & Compliance: Process clinic forms accurately to ensure HIPAA and state law compliance, including verifying patient eligibility. Financial Processing: Manage payments, reconcile cash balances, and oversee inventory. Office Environment: Maintain a clean, welcoming workspace. Qualifications High School diploma or equivalent required. Preferred: 2 years’ experience in office administration, sales, or customer service. Proficiency in MS Office. Flexibility to work varying hours. Competencies Strong customer service orientation. Team player with a positive, enthusiastic attitude. Self-motivated, organized, and decisive. Join Beltone and grow professionally in a dynamic environment where your skills contribute to superior patient care. We are an Equal Opportunity Employer and welcome applicants from diverse backgrounds.