Inside Sales Representative

We are looking for a motivated, people-focused professional to join our growing hearing healthcare team in the Indianapolis area. This is a great opportunity for someone with sales or customer service experience who enjoys building relationships, helping people, and working toward performance-based growth opportunities.

This position is designed as a career path role. We are willing to train the right candidate and support them through the licensing process to become a licensed Hearing Care Professional.

The ideal candidate is driven, coachable, confident communicating with patients, and motivated by helping grow the business while providing an excellent patient experience.

What You’ll Do

• Build relationships with patients and help guide them through the hearing care process
• Support office growth through patient follow-up, internal prospecting, and scheduling
• Assist with hearing aid troubleshooting, maintenance, and repairs
• Conduct routine hearing screenings and assist during patient appointments
• Educate patients on hearing aid use and care
• Maintain patient records and provide general administrative support
• Travel between multiple office locations in the Indianapolis area as needed
• Work closely with licensed Hearing Care Providers to help grow office performance and patient retention

What We’re Looking For

• Strong communication and relationship-building skills
• Previous sales, retail, customer service, or patient-facing experience preferred
• Self-motivated with a strong work ethic
• Comfortable working toward performance goals and office growth
• Organized and dependable
• Team-oriented with a positive attitude
• Comfortable learning new technology and systems
• Valid driver’s license and reliable transportation

Qualifications

• High school diploma or equivalent required
• Microsoft Office/basic computer proficiency required
• Previous sales or customer service experience preferred
• Hearing healthcare experience is a plus, but not required
• We are willing to train the right candidate and assist with licensing

Schedule

• Full-time
• Monday–Friday
• Day shift
• Travel between Indianapolis-area offices required

Benefits

• 401(k)
• Health, dental, and vision insurance
• Paid time off
• Employee assistance program
• Employee discount
• Professional development and licensing support

This is an in-person position. Remote work is not available.

We are an Equal Opportunity Employer.

Benefits:

• 401(k)
• Dental insurance
• Disability insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance