Outside Fiber Technician

Outside Fiber Technician

Greenlight Networks is bringing ultra-high-speed fiber internet to Baltimore with a planned $100 million investment to expand connectivity, create jobs, and support the city’s digital future. Founded in 2011, we deliver internet speeds up to 8 Gigabits per second—faster and more reliable than traditional providers—with simple, transparent pricing and no hidden fees.

Construction is already underway in neighborhoods across the city. We’re committed to Baltimore for the long term—establishing a regional office, hiring locally, and partnering with community organizations to help close the digital divide. At Greenlight, our mission is simple: connect communities by delivering the best internet experience so residents and small businesses can work, play, and live without limits.

As our first Outside Fiber Technician, in Baltimore, you will be one of the initial points of contact for our customers ensuring they experience a seamless installation process ensuring the highest level of customer experience is exceeded by providing an ultra-high-speed internet service.

What you’ll be doing:

• Cabling testing and documentation (all media types)
• Installation, maintenance, and troubleshooting of fiber optic systems and networks.
• Working with optical fiber, etc. including performing all cable pulling, suspension, fiber terminating, and testing in accordance with the National Electrical Code (NEC) and other local regulations.
• Working as part of a collaborative team to ensure premiere service to our business and residential customers
• Helping with other business-related duties as assigned.

Experience and Skills

• Excellent teamwork ability and customer service skills
• Minimum of one-year installation experience required
• Basic understanding of fiber optics cabling and splicing
• Basic computer & home networking skills; basic electronic audio/video knowledge is helpful
• Ability to properly use all tools and equipment necessary to perform assigned tasks-including Drills, Cable Cutters, Splicers, Hammer Drill
• A high standard of work ethics with an ability to perform all work in a neat and quality manner
• Ability to adhere to safety guidelines and requirements including wearing all forms of PPE
• Ability to work in adverse conditions including all weather conditions
• Must have great work ethic and be trainable
• Work aloft and in close spaces up to 30ft in ladder, or hand climb utility poles using gaffs; work in manholes.
• Must be able to stoop, kneel or crouch for long periods of time. Must be able to lift 50 pounds and carry 25 pounds consistently.
• Willingness to work flexible schedules including weekends, holidays, evenings, and overtime as required
• Valid and clean Driver License is required, pre-employment drug test, pre-employment background check
• High school diploma or GED preferred; college or technical/vocational school a plus
• Ability to read a print and follow color coordinated routings