5 jobs found in colorado

Additional Job Description BASIC FUNCTION & JOB DUTIES: Under general supervision, provides exceptional customer services, prepares, serves and cleans up Hot Breakfast for guests following Company policies and procedures.  Ensures food safety standards are met and maintains appropriate levels of inventory and supplies.  Maintains the breakfast/lobby area in a clean and organized manner.  Ensures an exceptional guest experience by providing courteous, friendly guest service through discovering and responding promptly and efficiently to inquiries, requests and complaints with a +1 Service Attitude.  Contributes to maintaining a positive work environment at all times for our diverse team and guests. GENERAL KNOWLEDGE, SKILL AND ABILITY : Requires ability to take written and verbal direction in English and speak English clearly. Requires ability to communicate in a friendly manner with guests in order to create a warm, comfortable, relaxing environment. Requires knowledge of hotel accommodations, the community and breakfast hours.  Requires ability to conduct accurate inventory of food items and calculate order levels. MENTAL AND PHYSICAL REQUIREMENTS : EDUCATION :  Requires knowledge, skill and mental ability equivalent to completion of 2 years of high school. EXPERIENCE :  Previous experience in working with the public or food service experience preferred, but not required. ESSENTIAL FUNCTIONS :  Requires ability to walk and stand during entire working period of 4 - 6 hours. Requires ability to lift 20 - 30 pounds intermittently during the work shift. Requires ability to push a vacuum and/or mop, reach, stretch, and bend in routine daily activities. WORKING RELATIONSHIPS : Reports to General Manager, Assistant General Manager, or Executive Housekeeper. Maintains and promotes a positive and cooperative work relationship with all hotel departments.  

BASIC FUNCTION & JOB DUTIES: Under general supervision, prepare the 5:30 Kickback and provide exceptional customer service for guests following Company policies and procedures.  This includes maintaining the kitchen/lobby area in a clean, well-organized manner and assists guests with Kickback service with food preparation and clean up and ensuring food safety standards are met.  Additional responsibilities include ensuring supplies are fully stocked at appropriate levels.  Presents a high standard of integrity, service and hospitality at all times to promote the Drury culture to customers and co-workers.  Has general knowledge of the hotel, area and events to answer guest’s questions. Ensures an exceptional guest experience by providing courteous, friendly guest service through discovering and responding promptly and efficiently to inquiries, requests and complaints with a +1 Service Attitude.  Contributes to maintaining a positive work environment at all times for our diverse team and guests. GENERAL KNOWLEDGE, SKILL AND ABILITY : Requires ability to take written and verbal direction in English and speak English clearly. Requires ability to communicate in a friendly manner with guests in order to create a warm, comfortable, relaxing environment. Requires knowledge of hotel accommodations, the community and hotel services. Requires ability to conduct accurate inventory of food items and calculate order levels. MENTAL AND PHYSICAL REQUIREMENTS : EDUCATION :  Requires knowledge, skill and mental ability equivalent to completion of 2 years of high school. EXPERIENCE :  Previous experience in working with the public or food service experience preferred, but not required. ESSENTIAL FUNCTIONS :   Requires ability to walk and stand during entire working period of 4 - 6 hours. Requires ability to lift 20 - 30 pounds intermittently during the work shift. Requires ability to push a vacuum and/or mop, reach, stretch, and bend in routine daily activities. WORKING RELATIONSHIPS : Reports to General Manager or Assistant General Manager. Maintains and promotes a positive and cooperative work relationship with all hotel departments.  

BASIC FUNCTION : Provides exceptional service to all guests and potential guests by assisting them in a friendly, efficient, courteous and professional manner.  Performs all Front Desk related functions including but not limited to checking guests in and out, promoting company programs, maintaining guest records, cash handling, monitoring guest satisfaction, problem resolution, etc.  May also assist with set up breakfast and kickback which may include food preparation, set up, service and or cleaning after service. May be asked to perform duties of a Hot Breakfast Host / Hostess or Bartender when needed. Maintains a high standard of integrity, service and hospitality at all times to promote the Drury culture with customers and co-workers. GENERAL KNOWLEDGE, SKILL AND ABILITY: Requires ability to take written and verbal direction in English and speak English clearly. Requires the ability to relate to the public in a warm, friendly manner.  Requires the ability to pay attention to detail and handle multiple tasks simultaneously. Requires thorough knowledge of Drury Hotel’s policies and procedures.  Requires the ability to handle money, make change, and utilize office machines in normal day to day activities.  Must be willing to and have the ability to work alone as scheduled. JOB DUTIES: Has a +1 service attitude and provides courteous, friendly guest service by anticipating guest’s needs. Responds promptly and efficiently to inquiries, requests and complaints both in person and on the phone. Assist guests throughout their stay to ensure they are able to Travel Happy. Uses suggestive selling skills and company sales programs to maximize revenue and occupancy levels. Keeps current knowledge of marketing programs, special rates and promotions and promotes to guests. Actively encourages guests to learn more about the Drury Rewards program. Keeps accurate information in all resources as required and maintains company records as outlined in the Company’s procedures. Ensures the front desk / lobby area of the hotel is clean and well maintained. Refuses to serve liquor to anyone who is under age, or who appears inebriated. Follows all company policies regarding alcohol service. Completes accurate accounting of money, receipts, guest accounts and credit through operation of the PMS system and secures Company assets and funds as required by Company procedures. Monitors guest experience with face to face interactions, phone interactions and surveys and informs management of special comments / needs of guests. Communicates with other departments as needed regarding housekeeping needs, guest requests, maintenance issues, etc. Appreciates the diversity of our team and guests and contributes to maintaining a positive and inclusive work environment at all times. Assists with Breakfast and 5:30 Kickback preparation, service and clean up as needed. Sells items from the Market (the guest pantry).  If selling alcohol, team member is required to check ID regardless of age. Assists with servicing meeting rooms as needed. Complies with the hotel’s safety and security rules and instructions in preforming work effectively while protecting self, fellow workers, and the hotel. Attend and participate in all required meetings and provide follow up as needed. Other duties as assigned. MENTAL AND PHYSICAL REQUIREMENTS: AGE :   G.S.A.s must be 18 years or older.  If a hotel sells alcohol in the market, follow state / local age limits for serving / selling alcohol. EDUCATION :  Requires a high school diploma or equivalent. Completion of two years of college preferred. EXPERIENCE :  Experience in working with the public in a service industry or in related activities is preferred. LICENSES / CERTIFICATIONS:   If selling or serving alcohol, must have appropriate permit / license and meet all state, and local laws regarding the sale / service of alcohol. ESSENTIAL FUNCTIONS :  Requires ability to walk and stand during entire working period of 8 hours; requires ability to lift 10- 15 pounds. WORKING RELATIONSHIPS: Reports to the Hotel Management Team. Maintains and promotes a positive and cooperative work relationship with all hotel departments.    

Additional Job Description BASIC FUNCTION & JOB DUTIES: Successful maintenance team members thrive on providing exceptional service to all guests by maintaining the physical hotel property and grounds.  They perform repairs and preventative maintenance for all areas of the property.  They will enjoy the variety of plumbing, electrical, refrigeration, kitchen equipment, light carpentry, painting and HVAC system repair.  Additional responsibilities include providing ongoing training to Maintenance Tech I team members and collaborating with management to recruit, interview and schedule for department needs. Ensures an exceptional guest experience by providing courteous, friendly guest service through discovering and responding promptly and efficiently to inquiries, requests and complaints with a +1 Service Attitude.  Contributes to maintaining a positive work environment at all times for our diverse team and guests. GENERAL KNOWLEDGE, SKILL AND ABILITY : Requires advanced knowledge of maintenance skills. Requires ability to handle all aspects of hotel maintenance. Requires ability to provide ongoing training for Maintenance Tech I team members. Knowledge of water chemistry, water testing, filtration, and mechanical operationsis required.  Development, implementation and monitoring of programs that assures a safe facility and work environment that is in compliance with all appropriate regulations – ergonomic, emergency response, and injury prevention. Requires general knowledge of building maintenance to include minor electrical repair, and plumbing. Requires ability to receive written and verbal direction in English and speak English clearly. Requires ability to keep detailed records and reports. Requires self- motivation and organizational skills.Requires ability to be available for emergency repairs. MENTAL AND PHYSICAL REQUIREMENTS : EDUCATION :  Requires knowledge, skill and mental development equivalent to completion of four years of high school, supplementedby 2 year degree from vocational school or 4 years’ experience in the hotel / service industry. EXPERIENCE :  Requires minimum of 1 year of experience in general maintenance or related field. ESSENTIAL FUNCTIONS :  Requires ability to walk and stand during the work shift. Requires ability to lift up to 80 pounds occasionally throughout the work week, but may lift 25 - 35 pounds intermittently during work shift. WORKING RELATIONSHIPS : 1.Reports to General Manager or Assistant General Manager. Works closely with Regional Maintenance Manager, Executive Housekeeper / Rooms Manager and Guest Service personnel. Maintains and promotes a positive and cooperative work relationship with all hotel departments.    

BASIC FUNCTION & JOB DUTIES: Performs a variety of hotel housekeeping services to maintain clean guest rooms according to established standards.  Visually inspects rooms to assist in identifying maintenance items needed.  Assists guests whenever possible by providing linens, terry, amenities or providing information as requested.  May be asked to assist in laundry / cleaning public space when needed. Ensures an exceptional guest experience by providing courteous, friendly guest service through discovering and responding promptly and efficiently to inquiries, requests and complaints with a +1 Service Attitude.  Contributes to maintaining a positive work environment at all times for our diverse team and guests. GENERAL KNOWLEDGE, SKILL AND ABILITY : Requires ability to follow verbal and written directions.  Requires thorough knowledge of cleaning procedures as well as cleaning supplies.  Requires ability to work without direct supervision. Provides excellent customer service. MENTAL AND PHYSICAL REQUIREMENTS : EDUCATION :  Requires knowledge, skill and mental ability equivalent to completion of 2 years of high school. EXPERIENCE :  Previous experience as a housekeeper helpful, but not required. ESSENTIAL FUNCTIONS :  Requires ability to walk and stand during entire work shift.  Requires ability to push vacuum, reach, stretch, and bend in routine daily work activities.  Requires ability to lift 25 - 35 pounds intermittently during the work day. WORKING RELATIONSHIPS : Reports to the Executive Housekeeper/Assistant General Manager. Maintains and promotes a positive and cooperative work relationship with all hotel departments.