3 Property Management jobs

We are seeking a highly professional, motivated and customer service focused Tenant Relations Manager to join a dynamic team managing a group of luxury apartment buildings in the Center City/Rittenhouse area of Philadelphia. We are looking for a candidate with a strong background in luxury hospitality with an eye for high-quality standards. The right candidate will be able to perform a diverse range of duties including but not limited to: Serve as the main point of contact for new and current residents, providing luxury service to execute tenant request and resolve any issues. Assist new residents and provide white glove service in coordinating move-ins via phone, email, and in-person communications. Ensure our properties and services meet our high-quality standards and quality assurance and take immediate corrective action. Research industry trends and bring suggested updates, amenities, ideas to building ownership to improve tenant life. Build and maintain partnerships with local and regional businesses as a part of Pearl Perks. Maintain quality assurance of the resident Pearl App to ensure system is current and functional for residents. Assist the Resident Experience Manager in planning, setting up and managing the resident events. Other duties as assigned.   Desired Skills: Luxury Hospitality background highly desired. Extremely proficient in customer service, working directly with tenants/guests to ensure the highest quality service. Creative problem resolution skills. Ability to work independently and create solutions and systems to deal with a wide variety of situations.   Required Educational Background: High School Diploma Required Bachelor’s Degree Preferred

We are seeking a highly professional Maintenance Porter to assist in the upkeep of our high-end, luxury apartment buildings to maintain and enhance the resident experience. The lively, genuine you, with your diverse background, talents, experiences, and creative personality is fully welcome and celebrated here, because we know that when people can be themselves at work, they shine. We seek out all kinds of people who share a knack for genuine customer service and self-leadership: People who don't need to be told what to do to get things done, and who have an innate passion for making others' lives better. It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. The Maintenance Porter is full-time position with the opportunity for overtime. Regular hours are: Monday - Friday: 8:00am - 4:30pm The right candidate will perform a diverse range of duties some of which include: Regular upkeep of common areas including cleaning, power-washing, and light maintenance tasks Represent the company alongside third party vendors and inspectors Assist the property management team with deliveries, errands and tasks as directed Assist in the transport, moving or relocation of heavy equipment, appliances, and machinery Assist with snow removal and salting Assist Maintenance Technicians with the successful completion of work orders Your central goal is to always provide residents with outstanding customer service and the positive experience they expect in their luxury residence. As the face of our company, a successful candidate will be presentable, polite, and positive, with outstanding people skills and an aptitude for multi-tasking in a fast-paced environment Requirements High School diploma or relevant qualification Light Building Maintenance knowledge preferred Prior experience working in a hospitality environment preferred Time Management Skills Problem Solving Skills Ethical Conduct

We are seeking a highly professional Front Desk Concierge to oversee all customer service duties at a high-end, luxury apartment buildings in Philadelphia The right candidate will perform a diverse range of duties some of which include: Greeting residents and guests by name Assisting with arrival issues such as giving hands with heavy bags, showing guests to the elevator and escorting visitors to the proper destination within the lobby/building Overseeing deliveries to the lobby/mail-room areas and properly logging packages into Managing a multi-faceted entry space, hosting both residential and commercial spaces Facilitating the acceptance of visitors while always ensuring that no unwanted persons/guests gain access to the building. Answer all phone calls promptly and knowledgeably, always ensuring complete and accurate information. Effectively communicate by phone and/or email with other departments: Leasing, Property Management, Maintenance, Tenant Relations. Your central goal is to always provide residents with outstanding customer service and the positive experience they expect in their luxury residence. As the face of our company, a successful candidate will be presentable, polite, and positive, with outstanding people skills and an aptitude for multi-tasking in a fast-paced environment. Requirements High School diploma or relevant qualification At least two years’ experience in a similar role Strong understanding of customer service and people skills Strong organizational skills Knowledge of Microsoft Office programs A positive attitude Flexible schedule, able to work evenings, weekends, and holidays. Work well under pressure, dealing with many arrivals and departures within a short period of time. Excellent references Job Type: Full-time Salary: From $15.00 per hour Benefits: 401(k) Health insurance Life insurance Paid time off Vision insurance Schedule: Evening shift Holidays Weekend availability