Reports to: Business Development Manager/President
Division/Department: Business Development
Supervises: None
Status: Full Time, Exempt
OVERVIEW
This position is responsible for building relationships with current clients in order to accelerate sales volume. In addition to developing existing accounts, this position will also need to create new customer relationships. You will work alongside our highly competent production staff to embody all aspects of the sales process to ensure high customer satisfaction levels while developing long-term relationships.
RESPONSIBILITIES
Essential Functions:
Meet or exceed assigned sales quota by:
Executing the sales cycle in a timely fashion
Set up weekly sales appointments
Maintain assigned contact lists
Participate in professional associations
Educate customers through lunch-and-learns
Participate in industry continuing educational events
Complete Emergency Response Profiles (ERPs)
Discuss benefits of emergency event preparation
Build customer relationships and rapport by educating them on the reasons C&C is the best restoration company
Responsibilities:
Increase sales territory revenue by consistently achieving sales territory goals
Distribute promotional items to Property Managers, Building Engineers, and their Assistants
Accurately log all customer information, site visits, and other pertinent activities in the client relationship management software (Luxor)
Collect and maintain information on the requirements, organization, budget and preferences of current and potential customers; Be well versed in the customer’s problems and goals
Effectively communicate sales or service opportunities and customer concerns and suggestions to the VP of Business Development
Identify, investigate, track, and resolve customer concerns or complaints, identify trends, implement solutions, and recommend a course of action on how to alleviate these in the future
Continuously research sources for developing customers and for information to determine their potential
Assist in digital marketing campaigns and projects to increase company visibility and increase sales opportunities
Maintain an accurate record of customer communication and contact information
Attend and participate in trade shows, conferences, golf tournaments, committees and other marketing events as assigned and approved by the VP of Business Development
Maintain knowledge of competitor restoration companies and identify and report intelligence on competitor pricing or marketing strategies
Maintain current knowledge of all company products and services
Educate and explain best practices in remediation techniques for all company products and services
Reasonably set the customer’s expectations
Perform other functionally relevant duties as assigned
Requirements:
Comfortable dealing face to face with customers
Possess reliable transportation
Excellent time management skills
Comfortable utilizing technology including CRMs, smart phones, and computers
Superb sales and customer service skills
Proficient verbal and written communication skills
Strong business and financial background
Process-and-results-driven attitude
At least 3 years sales experience in the restoration industry preferred
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Jan 27, 2023
Full time
Reports to: Business Development Manager/President
Division/Department: Business Development
Supervises: None
Status: Full Time, Exempt
OVERVIEW
This position is responsible for building relationships with current clients in order to accelerate sales volume. In addition to developing existing accounts, this position will also need to create new customer relationships. You will work alongside our highly competent production staff to embody all aspects of the sales process to ensure high customer satisfaction levels while developing long-term relationships.
RESPONSIBILITIES
Essential Functions:
Meet or exceed assigned sales quota by:
Executing the sales cycle in a timely fashion
Set up weekly sales appointments
Maintain assigned contact lists
Participate in professional associations
Educate customers through lunch-and-learns
Participate in industry continuing educational events
Complete Emergency Response Profiles (ERPs)
Discuss benefits of emergency event preparation
Build customer relationships and rapport by educating them on the reasons C&C is the best restoration company
Responsibilities:
Increase sales territory revenue by consistently achieving sales territory goals
Distribute promotional items to Property Managers, Building Engineers, and their Assistants
Accurately log all customer information, site visits, and other pertinent activities in the client relationship management software (Luxor)
Collect and maintain information on the requirements, organization, budget and preferences of current and potential customers; Be well versed in the customer’s problems and goals
Effectively communicate sales or service opportunities and customer concerns and suggestions to the VP of Business Development
Identify, investigate, track, and resolve customer concerns or complaints, identify trends, implement solutions, and recommend a course of action on how to alleviate these in the future
Continuously research sources for developing customers and for information to determine their potential
Assist in digital marketing campaigns and projects to increase company visibility and increase sales opportunities
Maintain an accurate record of customer communication and contact information
Attend and participate in trade shows, conferences, golf tournaments, committees and other marketing events as assigned and approved by the VP of Business Development
Maintain knowledge of competitor restoration companies and identify and report intelligence on competitor pricing or marketing strategies
Maintain current knowledge of all company products and services
Educate and explain best practices in remediation techniques for all company products and services
Reasonably set the customer’s expectations
Perform other functionally relevant duties as assigned
Requirements:
Comfortable dealing face to face with customers
Possess reliable transportation
Excellent time management skills
Comfortable utilizing technology including CRMs, smart phones, and computers
Superb sales and customer service skills
Proficient verbal and written communication skills
Strong business and financial background
Process-and-results-driven attitude
At least 3 years sales experience in the restoration industry preferred
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Reports to: Operations Manager
Division/Department: Production
Supervises: Estimators/Project Managers
Status: Full Time, Exempt
OVERVIEW
To manage, plan, direct and administer policies and goals for the company’s construction division regarding profitability, performance, work competency and growth.
Responsibilities
Business Development/Marketing:
Represent company in new business opportunities through contacts with parties who are a critical part of new project possibilities. Secure follow-up work with existing clients based on performance.
Estimating:
Provide division with sufficient estimating capabilities and proper direction. Oversee the preparation of all bids, estimates and budgets.
Financial/Budget & Cost Control:
Develop revenue and profit projections. Review, recommend and monitor annual and long-term budgets to ensure adherence to expense control and achievement of revenue projections.
Operations/Project Management:
Manage and direct day-to-day activities of division staff in line with established policies, practices and procedures. Assist directly in establishing long and short-term planning of objectives for company. Effectively manage overall planning and implementation of division projects. Provide division with appropriate staff, resources, and direction required to fulfill business development, financial, estimating, and operational goals. Oversee performance of design and construction phase of contract commitments to ensure profitability and timely execution of work. Maintain close contact with management during all phases of negotiated contracts. Plan, organize, direct and control all engineering operations, personnel, budgets and policies for the division.
Requirements:
10-15 years of effective construction experience resulting in completion of contracts within time and cost limits. Effective oral and written communication skills, strong interpersonal skills, decision-making ability, strong management and leadership skills, computer experience, bachelor’s degree.
Physical Demands
Must possess:
Mobility to work in a standard office setting and use standard office equipment.
Accurate vision to read printed materials and a computer screen
Ability to communicate in person, before groups, and over the telephone.
Finger dexterity to operate a mobile device.
Ability to stand squat, climb, bend, kneel, stoop, walk, push, pull, crouch and crawl for long periods of time.
Working Conditions
Employees may often work in an office environment with moderate noise levels, controlled temperature conditions, and no direct exposure to hazardous physical substances.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Jan 27, 2023
Full time
Reports to: Operations Manager
Division/Department: Production
Supervises: Estimators/Project Managers
Status: Full Time, Exempt
OVERVIEW
To manage, plan, direct and administer policies and goals for the company’s construction division regarding profitability, performance, work competency and growth.
Responsibilities
Business Development/Marketing:
Represent company in new business opportunities through contacts with parties who are a critical part of new project possibilities. Secure follow-up work with existing clients based on performance.
Estimating:
Provide division with sufficient estimating capabilities and proper direction. Oversee the preparation of all bids, estimates and budgets.
Financial/Budget & Cost Control:
Develop revenue and profit projections. Review, recommend and monitor annual and long-term budgets to ensure adherence to expense control and achievement of revenue projections.
Operations/Project Management:
Manage and direct day-to-day activities of division staff in line with established policies, practices and procedures. Assist directly in establishing long and short-term planning of objectives for company. Effectively manage overall planning and implementation of division projects. Provide division with appropriate staff, resources, and direction required to fulfill business development, financial, estimating, and operational goals. Oversee performance of design and construction phase of contract commitments to ensure profitability and timely execution of work. Maintain close contact with management during all phases of negotiated contracts. Plan, organize, direct and control all engineering operations, personnel, budgets and policies for the division.
Requirements:
10-15 years of effective construction experience resulting in completion of contracts within time and cost limits. Effective oral and written communication skills, strong interpersonal skills, decision-making ability, strong management and leadership skills, computer experience, bachelor’s degree.
Physical Demands
Must possess:
Mobility to work in a standard office setting and use standard office equipment.
Accurate vision to read printed materials and a computer screen
Ability to communicate in person, before groups, and over the telephone.
Finger dexterity to operate a mobile device.
Ability to stand squat, climb, bend, kneel, stoop, walk, push, pull, crouch and crawl for long periods of time.
Working Conditions
Employees may often work in an office environment with moderate noise levels, controlled temperature conditions, and no direct exposure to hazardous physical substances.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Here at Waffle House, we believe in “Homegrown Leadership,” which means every Manager in Operations begins their career as a single unit manager.
“6 Days On, 2 Days Off Guaranteed” Schedule – unmatched in restaurant industry
3-Month Training Program – to learn how to run the business
All Promotions From Within
Stock Ownership
Annual Stock Options Granted – based on % of your compensation
Career Stock Options Granted – at hire and with each promotion
Health Insurance: Medical, Dental, Vision, And Life Insurance — available for you and your family
Vacation – three 10-day vacations each year
Paid Maternity Leave – 6 Weeks (8 Weeks for C-Section)
Advancement – steady growth = promotion opportunities
Culture – fast pace, teamwork, winning
Jan 25, 2023
Full time
Here at Waffle House, we believe in “Homegrown Leadership,” which means every Manager in Operations begins their career as a single unit manager.
“6 Days On, 2 Days Off Guaranteed” Schedule – unmatched in restaurant industry
3-Month Training Program – to learn how to run the business
All Promotions From Within
Stock Ownership
Annual Stock Options Granted – based on % of your compensation
Career Stock Options Granted – at hire and with each promotion
Health Insurance: Medical, Dental, Vision, And Life Insurance — available for you and your family
Vacation – three 10-day vacations each year
Paid Maternity Leave – 6 Weeks (8 Weeks for C-Section)
Advancement – steady growth = promotion opportunities
Culture – fast pace, teamwork, winning
As the General Manager, you will be responsible for driving profitability for one RaceTrac store and leading up to 45 employees. You will continually deliver on RaceTrac’s mission of making people’s lives simpler and more enjoyable through a focus on friendly service, food execution, cleanliness, building talent, and driving success.
Responsibilities:
Friendly
Establish an environment of prompt, efficient, and courteous service and effectively engage in conflict management
Lead and direct positive and professional relationships with co-workers, direct reports, guests, and vendors
Communicate respectfully and maintain a consistent team-oriented attitude and store culture
Manage and mitigate any reported guest concerns on designated shifts with a sense of urgency and involve appropriate regional team members as needed
Efficiently complete guest transactions at the cash register or self-checkout stations and suggest products that complement purchases
Food
Drive excellence in food service by executing designed processes, implementing goals to increase sales and margin, ensuring product quality, and using training resources
Ensure all food offers are available; ensure preparation areas and equipment are clean and properly maintained
Clean
Encourage and manage a high standard of store cleanliness
Direct, monitor, and adhere to all RaceTrac, federal, state, and local safety-related regulations, including food safety regulations
Execute shift duties, maintain overall presentation standards, and represent the RaceTrac brand
Building Talent
Demonstrate RaceTrac's Core Values of Honesty, Efficiency, Positive Attitude, Respect, and Teamwork
Display RaceTrac’s Leadership Qualities through acting with a servant-leader mentality, prioritizing tasks appropriately, going the extra mile for guests and your team, listening, and communicating respectfully, and solving problems with a proactive, solutions-oriented approach
Lead the coaching, training, and assessment of direct reports while adhering to operational standards
Driving Success
Strategically direct control of inventory and the distribution of materials, merchandise, and supplies
Review financial statements, sales, analysis reports, and other performance data to measure productivity
Actively identify areas of operational improvements based on market trends
Develop and maintain a relationship with vendors to ensure efficient and correct deliveries
Ensure communication is passed to every team member in the store
Use company provided tools to coach, mentor and develop a high performing store team
Ensure all risk management issues are in compliance with company standards
Create or approve Management and Associate schedules to ensure proper staffing levels for expected sale volumes, while taking team member availability, payroll, and overtime costs into consideration
Own staffing in store by providing timely feedback on interviews to the recruiting team
Engage in the hiring of all store associates; develops managers to understand RaceTrac hiring processes and participate in hiring decisions
Write, implement, and monitor manager development and performance plans
Ensure proper procedures are followed in regards to hiring, promotions and separations
Ensure all team members follow policies and company standards at all times
Ensures that all team members have correct valid licenses as required by state or local laws
Have complete understanding of budget and cost trends that impact operations; proactively work to drive sales and overall financial health of the store
Qualifications:
High School Diploma or GED in progress or completed
5+ years of prior food service, retail, or restaurant supervisory experience; retail management experience preferred
Previous experience working in high-volume, guest-focused, transactional environment preferred
Knowledge and skills in analyzing overall financial performance of the store including profit and loss statements
High School Diploma or GED completion or (actively working on it) required
Excellent written and verbal communication skills
Proficiency in Microsoft Office Suite
Proven knowledge of Labor Laws and staffing best practices
Can lift up to 50 pounds and repeatedly bend, stand, and reach while on the job
Must obtain and maintain Manager Food Handler certification
May be required to obtain and maintain alcohol server permit, based on local or state requirements
Jan 25, 2023
Full time
As the General Manager, you will be responsible for driving profitability for one RaceTrac store and leading up to 45 employees. You will continually deliver on RaceTrac’s mission of making people’s lives simpler and more enjoyable through a focus on friendly service, food execution, cleanliness, building talent, and driving success.
Responsibilities:
Friendly
Establish an environment of prompt, efficient, and courteous service and effectively engage in conflict management
Lead and direct positive and professional relationships with co-workers, direct reports, guests, and vendors
Communicate respectfully and maintain a consistent team-oriented attitude and store culture
Manage and mitigate any reported guest concerns on designated shifts with a sense of urgency and involve appropriate regional team members as needed
Efficiently complete guest transactions at the cash register or self-checkout stations and suggest products that complement purchases
Food
Drive excellence in food service by executing designed processes, implementing goals to increase sales and margin, ensuring product quality, and using training resources
Ensure all food offers are available; ensure preparation areas and equipment are clean and properly maintained
Clean
Encourage and manage a high standard of store cleanliness
Direct, monitor, and adhere to all RaceTrac, federal, state, and local safety-related regulations, including food safety regulations
Execute shift duties, maintain overall presentation standards, and represent the RaceTrac brand
Building Talent
Demonstrate RaceTrac's Core Values of Honesty, Efficiency, Positive Attitude, Respect, and Teamwork
Display RaceTrac’s Leadership Qualities through acting with a servant-leader mentality, prioritizing tasks appropriately, going the extra mile for guests and your team, listening, and communicating respectfully, and solving problems with a proactive, solutions-oriented approach
Lead the coaching, training, and assessment of direct reports while adhering to operational standards
Driving Success
Strategically direct control of inventory and the distribution of materials, merchandise, and supplies
Review financial statements, sales, analysis reports, and other performance data to measure productivity
Actively identify areas of operational improvements based on market trends
Develop and maintain a relationship with vendors to ensure efficient and correct deliveries
Ensure communication is passed to every team member in the store
Use company provided tools to coach, mentor and develop a high performing store team
Ensure all risk management issues are in compliance with company standards
Create or approve Management and Associate schedules to ensure proper staffing levels for expected sale volumes, while taking team member availability, payroll, and overtime costs into consideration
Own staffing in store by providing timely feedback on interviews to the recruiting team
Engage in the hiring of all store associates; develops managers to understand RaceTrac hiring processes and participate in hiring decisions
Write, implement, and monitor manager development and performance plans
Ensure proper procedures are followed in regards to hiring, promotions and separations
Ensure all team members follow policies and company standards at all times
Ensures that all team members have correct valid licenses as required by state or local laws
Have complete understanding of budget and cost trends that impact operations; proactively work to drive sales and overall financial health of the store
Qualifications:
High School Diploma or GED in progress or completed
5+ years of prior food service, retail, or restaurant supervisory experience; retail management experience preferred
Previous experience working in high-volume, guest-focused, transactional environment preferred
Knowledge and skills in analyzing overall financial performance of the store including profit and loss statements
High School Diploma or GED completion or (actively working on it) required
Excellent written and verbal communication skills
Proficiency in Microsoft Office Suite
Proven knowledge of Labor Laws and staffing best practices
Can lift up to 50 pounds and repeatedly bend, stand, and reach while on the job
Must obtain and maintain Manager Food Handler certification
May be required to obtain and maintain alcohol server permit, based on local or state requirements
As the Co-Manager, you will be responsible for supporting the General Manager in overseeing the profitability for one RaceTrac store. You will continually deliver on RaceTrac’s mission of making people’s lives simpler and more enjoyable through friendly service, food execution, focusing on cleanliness, leading talent, and driving success.
Responsibilities:
Friendly
Establish an environment of prompt, efficient, and courteous service and effectively engage in conflict management
Lead and direct positive and professional relationships with co-workers, guests, and vendors
Communicate respectfully and maintain a consistent team-oriented attitude
Manage and mitigate any reported guest concerns on designated shifts with a sense of urgency and involve appropriate regional team members as needed
Provide a courteous, frictionless, and elevated shopping experience for every guest
Efficiently complete guest transactions at the cash register or self-checkout stations and suggest products that complement purchases
Food
Drive excellence in food service by executing processes, implementing goals to increase sales and margin, ensuring product quality, and utilizing training resources
Ensure all food offers are available; ensure preparation areas and equipment are clean and properly maintained
Clean
Encourage and manage a high standard of store cleanliness
Direct, monitor, and adhere to all RaceTrac, federal, state, and local safety-related regulations, including food safety regulations
Responsible for executing shift duties, maintaining overall presentation standards, and representing the RaceTrac brand
Leading Talent
Demonstrate RaceTrac's Core Values of Honesty, Efficiency, Positive Attitude, Respect, and Teamwork
Display RaceTrac’s Leadership Qualities through acting with a servant-leader mentality, prioritizing tasks appropriately, going the extra mile for guests and your team, listening, and communicating respectfully, and solving problems with a proactive, solutions-oriented approach
Lead the coaching, training, and assessment of direct reports while adhering to operational standards
Provide feedback and recommendations on employee performance and development to the General Manager
Driving Success
Work with the General Manager to direct the control of inventory and the distribution of materials, merchandise, and supplies
Develop and maintain a relationship with vendors to ensure efficient and accurate deliveries
Use company provided tools to coach, mentor and develop a high performing store team
Qualifications:
High School Diploma or GED in progress or completed
3-5 years of prior food service, retail, or restaurant supervisory experience; retail management experience preferred
1+ years management experience preferred
Previous experience working in high-volume, guest-focused, transactional environment preferred
Knowledge and skills in analyzing profit and loss statements and overall financial performance of the store
Excellent written and verbal communication skills
Proficiency in Microsoft Office Suite
Proven knowledge of Labor Laws and staffing best practices
Takes initiative
Can lift up to 50 pounds and repeatedly bend, stand, and reach while on the job
May be required to obtain and maintain food handler permit, based on local or state requirements
May be required to obtain and maintain alcohol server permit, based on local or state requirements
Jan 25, 2023
Full time
As the Co-Manager, you will be responsible for supporting the General Manager in overseeing the profitability for one RaceTrac store. You will continually deliver on RaceTrac’s mission of making people’s lives simpler and more enjoyable through friendly service, food execution, focusing on cleanliness, leading talent, and driving success.
Responsibilities:
Friendly
Establish an environment of prompt, efficient, and courteous service and effectively engage in conflict management
Lead and direct positive and professional relationships with co-workers, guests, and vendors
Communicate respectfully and maintain a consistent team-oriented attitude
Manage and mitigate any reported guest concerns on designated shifts with a sense of urgency and involve appropriate regional team members as needed
Provide a courteous, frictionless, and elevated shopping experience for every guest
Efficiently complete guest transactions at the cash register or self-checkout stations and suggest products that complement purchases
Food
Drive excellence in food service by executing processes, implementing goals to increase sales and margin, ensuring product quality, and utilizing training resources
Ensure all food offers are available; ensure preparation areas and equipment are clean and properly maintained
Clean
Encourage and manage a high standard of store cleanliness
Direct, monitor, and adhere to all RaceTrac, federal, state, and local safety-related regulations, including food safety regulations
Responsible for executing shift duties, maintaining overall presentation standards, and representing the RaceTrac brand
Leading Talent
Demonstrate RaceTrac's Core Values of Honesty, Efficiency, Positive Attitude, Respect, and Teamwork
Display RaceTrac’s Leadership Qualities through acting with a servant-leader mentality, prioritizing tasks appropriately, going the extra mile for guests and your team, listening, and communicating respectfully, and solving problems with a proactive, solutions-oriented approach
Lead the coaching, training, and assessment of direct reports while adhering to operational standards
Provide feedback and recommendations on employee performance and development to the General Manager
Driving Success
Work with the General Manager to direct the control of inventory and the distribution of materials, merchandise, and supplies
Develop and maintain a relationship with vendors to ensure efficient and accurate deliveries
Use company provided tools to coach, mentor and develop a high performing store team
Qualifications:
High School Diploma or GED in progress or completed
3-5 years of prior food service, retail, or restaurant supervisory experience; retail management experience preferred
1+ years management experience preferred
Previous experience working in high-volume, guest-focused, transactional environment preferred
Knowledge and skills in analyzing profit and loss statements and overall financial performance of the store
Excellent written and verbal communication skills
Proficiency in Microsoft Office Suite
Proven knowledge of Labor Laws and staffing best practices
Takes initiative
Can lift up to 50 pounds and repeatedly bend, stand, and reach while on the job
May be required to obtain and maintain food handler permit, based on local or state requirements
May be required to obtain and maintain alcohol server permit, based on local or state requirements
responsible for supporting the General Manager and Co-Manager in overseeing the profitability for one RaceTrac store on designated shifts. While leading the shift, you will continually deliver on RaceTrac’s mission of making lives simpler and more enjoyable through friendly service, food execution, clean focus, leading talent, and driving success.
Responsibilities:
Friendly
Provide courteous, frictionless, and elevated experience for guests
Foster positive and professional relationships with co-workers and guests
Communicate respectfully and maintain a consistent team-oriented attitude
Efficiently complete guest transactions at the cash register or self-checkout stations and suggest products that complement purchases
Address and mitigate any guest concerns on designated shifts with a sense of urgency and involve appropriate regional team members as needed
Food
Direct, monitor, and adhere to all RaceTrac, federal, state, and local safety-related regulations, including food safety regulations
Ensure that all food offers are available
Clean
Ensure the store is clean and fully stocked to provide an elevated guest experience
Responsible for executing shift duties, maintaining overall presentation standards, and representing the RaceTrac brand
Clean food preparation areas and equipment to RaceTrac standards
Leading Talent
Demonstrate RaceTrac's Core Values of Honesty, Efficiency, Positive Attitude, Respect, and Teamwork
Display RaceTrac’s Leadership Qualities through acting with a servant-leader mentality, prioritizing tasks appropriately, going the extra mile for guests and your team, listening, and communicating respectfully, and solving problems with a proactive, solutions-oriented approach
Lead the coaching, training, and assessment of direct reports while adhering to operational standards
Provide feedback and recommendations on employee performance and development to the General Manager
Qualifications:
High School Diploma or GED in progress or completed
2-3 years’ work experience preferred
1+ years management experience preferred
Previous experience working in high-volume, guest-focused, transactional environment preferred
Excellent written and verbal communication skills
Takes initiative
Can lift up to 50 pounds and repeatedly bend, stand, and reach while on the job, with no or infrequent breaks
May be required to obtain and maintain food handler permit, based on local or state requirements
May be required to obtain and maintain alcohol server permit, based on local or state requirements
Jan 25, 2023
Full time
responsible for supporting the General Manager and Co-Manager in overseeing the profitability for one RaceTrac store on designated shifts. While leading the shift, you will continually deliver on RaceTrac’s mission of making lives simpler and more enjoyable through friendly service, food execution, clean focus, leading talent, and driving success.
Responsibilities:
Friendly
Provide courteous, frictionless, and elevated experience for guests
Foster positive and professional relationships with co-workers and guests
Communicate respectfully and maintain a consistent team-oriented attitude
Efficiently complete guest transactions at the cash register or self-checkout stations and suggest products that complement purchases
Address and mitigate any guest concerns on designated shifts with a sense of urgency and involve appropriate regional team members as needed
Food
Direct, monitor, and adhere to all RaceTrac, federal, state, and local safety-related regulations, including food safety regulations
Ensure that all food offers are available
Clean
Ensure the store is clean and fully stocked to provide an elevated guest experience
Responsible for executing shift duties, maintaining overall presentation standards, and representing the RaceTrac brand
Clean food preparation areas and equipment to RaceTrac standards
Leading Talent
Demonstrate RaceTrac's Core Values of Honesty, Efficiency, Positive Attitude, Respect, and Teamwork
Display RaceTrac’s Leadership Qualities through acting with a servant-leader mentality, prioritizing tasks appropriately, going the extra mile for guests and your team, listening, and communicating respectfully, and solving problems with a proactive, solutions-oriented approach
Lead the coaching, training, and assessment of direct reports while adhering to operational standards
Provide feedback and recommendations on employee performance and development to the General Manager
Qualifications:
High School Diploma or GED in progress or completed
2-3 years’ work experience preferred
1+ years management experience preferred
Previous experience working in high-volume, guest-focused, transactional environment preferred
Excellent written and verbal communication skills
Takes initiative
Can lift up to 50 pounds and repeatedly bend, stand, and reach while on the job, with no or infrequent breaks
May be required to obtain and maintain food handler permit, based on local or state requirements
May be required to obtain and maintain alcohol server permit, based on local or state requirements
Run all pneumatic tubing
Complete the layout of tubing on skids
Ability to run tubing to the end devices
Ability to bend tubing 1⁄4 - 1 inch thick
Able to read General Adjustment and P&ID drawings
Able to accurately troubleshoot
Testing control panels and making connections which ensure the function of the panel yields accurate results
Certifying units, final inspection and test documents
Making changes to panel selection, wiring, etc
Maintaining a file of installation design and technique for new units through pictures and diagrams
Works with suppliers of electrical components to design hook-ups on panels
Must be able to trouble shoot motor controls
Must have knowledge of MCC and switchgear work
Must be able to fabricate and install rigid and aluminum E.M.T., plasti-bond, and conduit
Must be able to wire and cable installation by hand, by machine, and in cable trays
Ability to build PLC panels
Must be able to use benders
Is responsible for reporting any problems arising during the test cycle on units
Is responsible for making final electrical connections after installation of conduit
Understanding of system flow
Participates in the Quality Improvement Process as required
Helps with mechanical assembly as needed
Required Test:
• None
Preferred Education and Experience:
High school diploma or equivalent or equivalent preferred and/or training
Minimum one five (5) years industrial experience
Vocational or technical education a plus
Physical Strain:
Bending, squatting, climbing, pulling, stooping, twisting, reaching, working at elevated heights
Lifting up to 50 pounds maximum with frequent lifting and/or carrying objects weighing up to 30 pounds
Must be able to work outside in extreme temperatures or in a shop environment
Jan 24, 2023
Full time
Run all pneumatic tubing
Complete the layout of tubing on skids
Ability to run tubing to the end devices
Ability to bend tubing 1⁄4 - 1 inch thick
Able to read General Adjustment and P&ID drawings
Able to accurately troubleshoot
Testing control panels and making connections which ensure the function of the panel yields accurate results
Certifying units, final inspection and test documents
Making changes to panel selection, wiring, etc
Maintaining a file of installation design and technique for new units through pictures and diagrams
Works with suppliers of electrical components to design hook-ups on panels
Must be able to trouble shoot motor controls
Must have knowledge of MCC and switchgear work
Must be able to fabricate and install rigid and aluminum E.M.T., plasti-bond, and conduit
Must be able to wire and cable installation by hand, by machine, and in cable trays
Ability to build PLC panels
Must be able to use benders
Is responsible for reporting any problems arising during the test cycle on units
Is responsible for making final electrical connections after installation of conduit
Understanding of system flow
Participates in the Quality Improvement Process as required
Helps with mechanical assembly as needed
Required Test:
• None
Preferred Education and Experience:
High school diploma or equivalent or equivalent preferred and/or training
Minimum one five (5) years industrial experience
Vocational or technical education a plus
Physical Strain:
Bending, squatting, climbing, pulling, stooping, twisting, reaching, working at elevated heights
Lifting up to 50 pounds maximum with frequent lifting and/or carrying objects weighing up to 30 pounds
Must be able to work outside in extreme temperatures or in a shop environment
City Wide Facilities Solution
Jacksonville, Florida
The Facility Solutions Manager is responsible for the business operations of an assigned client contracted service area. In this position, you will be the point of contact for the commercial properties where we provide services.
This position includes a base salary of $45,000-$60,000. It also includes bonuses and commissions based on your upselling and retention in that territory. Successful Facility Solutions Managers exceed 6 figures within our uncapped compensation.
Daily Functions:
Serve as the focal point of contact with clients and perform inspections on all accounts on a scheduled basis to ensure work performed satisfies company and client quality standards;
Manage, expand, and diversify client relationships with an eye toward potential add-on sales opportunities;
Train/develop your Night Manager(s) on how to work with employees, Service Providers, and crew members to meet/exceed client expectations;
Implement company policies and procedures associated with client service levels.
City Wide is a privately held company that emphasizes a dedication to serving others with excellence in all we do. Here you will find a high-energy work environment that balances high expectations with coaching, group support, and fun.
Preferred Qualifications:
Provides excellent customer service and builds strong client relationships
Solves problems proactively
Desires to learn and grow professionally
Works independently
Communicates in a professional, direct style
Brings previous service industry experience
Requirements:
5+ years of operations, sales, or customer service experience
Previous management experience
Undergraduate Degree (Business or related field) is preferred
Compensation: $60,000 - $80,000 annually (all-in)
Job Type: Full-time
Pay: $60,000.00 - $80,000.00 per year
Benefits:
401(k)
Dental insurance
Health insurance
Life insurance
Paid time off
Vision insurance
Experience level:
5 years
Schedule:
8-hour shift
Day shift
Monday to Friday
Work setting:
In-person
Application Question(s):
What is your salary expectation?
Education:
Associate (Preferred)
Experience:
Account management: 3 years (Required)
Upselling: 2 years (Preferred)
Jan 24, 2023
Full time
The Facility Solutions Manager is responsible for the business operations of an assigned client contracted service area. In this position, you will be the point of contact for the commercial properties where we provide services.
This position includes a base salary of $45,000-$60,000. It also includes bonuses and commissions based on your upselling and retention in that territory. Successful Facility Solutions Managers exceed 6 figures within our uncapped compensation.
Daily Functions:
Serve as the focal point of contact with clients and perform inspections on all accounts on a scheduled basis to ensure work performed satisfies company and client quality standards;
Manage, expand, and diversify client relationships with an eye toward potential add-on sales opportunities;
Train/develop your Night Manager(s) on how to work with employees, Service Providers, and crew members to meet/exceed client expectations;
Implement company policies and procedures associated with client service levels.
City Wide is a privately held company that emphasizes a dedication to serving others with excellence in all we do. Here you will find a high-energy work environment that balances high expectations with coaching, group support, and fun.
Preferred Qualifications:
Provides excellent customer service and builds strong client relationships
Solves problems proactively
Desires to learn and grow professionally
Works independently
Communicates in a professional, direct style
Brings previous service industry experience
Requirements:
5+ years of operations, sales, or customer service experience
Previous management experience
Undergraduate Degree (Business or related field) is preferred
Compensation: $60,000 - $80,000 annually (all-in)
Job Type: Full-time
Pay: $60,000.00 - $80,000.00 per year
Benefits:
401(k)
Dental insurance
Health insurance
Life insurance
Paid time off
Vision insurance
Experience level:
5 years
Schedule:
8-hour shift
Day shift
Monday to Friday
Work setting:
In-person
Application Question(s):
What is your salary expectation?
Education:
Associate (Preferred)
Experience:
Account management: 3 years (Required)
Upselling: 2 years (Preferred)
Harris County (Community Supervision and Corrections Department)
Directs and coordinates the daily operations of the Adult and Young Adult Program Department. This position implements and interprets library policies for library users and staff, supervises and motivates staff, models and promotes exceptional customer service, and engages the community to ensure services meet customer needs and are aligned with the library and department strategy. They serve as a liaison between Library Departments, Branch Manager and branch staff and monitors current strategic objectives to develop future library services, community partnerships, and programs. Exemplify the high standards and expectations for the library system in its daily operations and services.
Jan 17, 2023
Full time
Directs and coordinates the daily operations of the Adult and Young Adult Program Department. This position implements and interprets library policies for library users and staff, supervises and motivates staff, models and promotes exceptional customer service, and engages the community to ensure services meet customer needs and are aligned with the library and department strategy. They serve as a liaison between Library Departments, Branch Manager and branch staff and monitors current strategic objectives to develop future library services, community partnerships, and programs. Exemplify the high standards and expectations for the library system in its daily operations and services.
GENERAL MANAGER
PRIMARY RESPONSIBILITIES:
The General Manager role is responsible for operating the assigned Bakery and managing all back and
front of house staff. This position will manage daily operations of various departments, such as
purchasing, inventory management and product manufacturing. This position will be accountable for
their profit and loss (P&L), increasing customer satisfaction and creating a positive work environment
for our staff.
JOB REQUIREMENTS:
4+ years Culinary Industry managerial experience
2+ years supervisory experience
Bachelor degree preferred in Business Administration and/or Hospitality Degree
Excellent communication skills, both verbal and written
Basic computer skills and knowledge of Microsoft Office (Word, Excel) and POS platform
Ability to manage multiple locations
Ability to lead, motivate, and build efficient teams
High energy and engaging personality with professional demeanor
Ability to work on your feet for extended periods of time (8+ hours a day)
Ability to work flexible hours, including weekends and holidays (according to customer
demand)
ServSafe Food Protection Manager Certification holder or willing to obtain certification within
30 days of employment
PERFORMANCE RESPONSIBILITIES:
Manage and motivate Bakery employees through constant communication and regular team
meetings
Create procedures and strategies to improve the overall performance at Carlo’s Bakery
Make sure our baked goods are baked and decorated according to Carlo’s Bakery product
standards
Examine areas which may need cost reduction and/or program improvement
Evaluate Carlo’s Bakery KPIs to identify strengths and shortcomings
Oversee opening and closing procedures and processes to ensure up to standards
Ensure operations are in accordance with food safety and sanitation standards
Manage store financials – cash handling procedures and cost control (P & L) with the
direction of our corporate Finance Dept.
Perform administrative duties including running reports in Salesforce and POS
Manage inventory, in-stock position, pricing integrity, merchandising, labor scheduling,
security, expense control and other operational processes to company standards
Ensure team members provide friendly and efficient service to uphold company customer
service standards
Supervise, train and develop team members in accordance with company policies and
procedures
Evaluate storefront conditions and operations to determine strengths and areas for
improvement
Ensure company standards for safety, proper food handling practices, sanitation and
productivity are maintained
Develop and train all staff on product knowledge and offer assistance on suggested product
purchasing
Oversee all Bakery cleaning, including: walls, floors, display cases, electronics, machinery
and work area
Preform regular internal store audits
Dec 07, 2022
Full time
GENERAL MANAGER
PRIMARY RESPONSIBILITIES:
The General Manager role is responsible for operating the assigned Bakery and managing all back and
front of house staff. This position will manage daily operations of various departments, such as
purchasing, inventory management and product manufacturing. This position will be accountable for
their profit and loss (P&L), increasing customer satisfaction and creating a positive work environment
for our staff.
JOB REQUIREMENTS:
4+ years Culinary Industry managerial experience
2+ years supervisory experience
Bachelor degree preferred in Business Administration and/or Hospitality Degree
Excellent communication skills, both verbal and written
Basic computer skills and knowledge of Microsoft Office (Word, Excel) and POS platform
Ability to manage multiple locations
Ability to lead, motivate, and build efficient teams
High energy and engaging personality with professional demeanor
Ability to work on your feet for extended periods of time (8+ hours a day)
Ability to work flexible hours, including weekends and holidays (according to customer
demand)
ServSafe Food Protection Manager Certification holder or willing to obtain certification within
30 days of employment
PERFORMANCE RESPONSIBILITIES:
Manage and motivate Bakery employees through constant communication and regular team
meetings
Create procedures and strategies to improve the overall performance at Carlo’s Bakery
Make sure our baked goods are baked and decorated according to Carlo’s Bakery product
standards
Examine areas which may need cost reduction and/or program improvement
Evaluate Carlo’s Bakery KPIs to identify strengths and shortcomings
Oversee opening and closing procedures and processes to ensure up to standards
Ensure operations are in accordance with food safety and sanitation standards
Manage store financials – cash handling procedures and cost control (P & L) with the
direction of our corporate Finance Dept.
Perform administrative duties including running reports in Salesforce and POS
Manage inventory, in-stock position, pricing integrity, merchandising, labor scheduling,
security, expense control and other operational processes to company standards
Ensure team members provide friendly and efficient service to uphold company customer
service standards
Supervise, train and develop team members in accordance with company policies and
procedures
Evaluate storefront conditions and operations to determine strengths and areas for
improvement
Ensure company standards for safety, proper food handling practices, sanitation and
productivity are maintained
Develop and train all staff on product knowledge and offer assistance on suggested product
purchasing
Oversee all Bakery cleaning, including: walls, floors, display cases, electronics, machinery
and work area
Preform regular internal store audits